About Indra Group UK in short, to jointly create the next generation of the ticketing system for London. As we continue to enjoy an exciting period of growth in the UK, we are looking for an ITSM Consultant to support us with our upcoming projects. Key Responsibilities Support the analysis, design, implementation, and deployment of BMC Helix ITSM Assess existing ITSM platforms and identify migration requirements Document processes, configurations, customisations, integrations, and business requirements Collaborate with technical teams and business stakeholders to define the target solution Identify risks, dependencies, and technical challenges Support project activities including configuration, testing, deployment, and go-live Deliver workshops, knowledge transfer sessions, and training activities Provide ongoing support and contribute to the continuous improvement and evolution of the platform after Go-Live Requirements Required Skills
BMC Helix ITSM Implementation Consultant in Surrey employer: Indra Group UK & Ireland
Indra is an exceptional employer, offering a dynamic work environment in Bournemouth that fosters professional growth and development within the aviation simulation sector. With extensive travel opportunities, employees benefit from a supportive culture that prioritises well-being through initiatives like a cycle to work scheme, health care cash back, and generous holiday allowances. The company values its staff by providing unique perks such as free bakery goods on Fridays and a contributory pension scheme, making it a rewarding place to build a career.
