At a Glance
- Tasks: Provide IT support, manage projects, and liaise with global teams to enhance tech operations.
- Company: Join Indra, a leading global tech and consulting firm driving innovation.
- Benefits: Enjoy 25 days holiday, private medical insurance, and flexible working options.
- Other info: Collaborative culture with excellent learning and development opportunities.
- Why this job: Be at the forefront of technology, making a real impact in a dynamic environment.
- Qualifications: Experience in IT support and strong communication skills are essential.
The predicted salary is between 45000 - 60000 £ per year.
Description
Indra is one of the leading global technology and consulting companies and the technological partner for core business operations of its customers worldwide.
It is a world-leader in providing proprietary solutions in specific segments in Transport and Defence markets, and the leading firm in Digital Transformation Consultancy and Information Technologies in Spain and Latin America through its affiliate Minsait.
Its business model is based on a comprehensive range of proprietary products, with a high-value focus and with a high innovation component.
In the 2025 financial year, Indra achieved revenue of €5.5 billion, 60,000+ employees, a local presence in 46 countries and business operations in over 140 countries.
As the technological partner for its customers’ key operations, Indra is at the core of their business, and Indra’s four values guide everything we do:
- Innovation
- Our capacity for innovation, cutting-edge solutions, and specialised team of professionals enable us to drive a safer, more connected future through technology.
- Trust
- We work with strength, commitment, and reliability, delivering quality solutions to build trust with customers, employees, partners, investors, and society.
- Connection
- We harness the power of collaboration, connect ideas and solutions, and adapt to our customers’ needs, supporting them on the path to a better future.
- Foresight
- We anticipate future needs to make the world safer and more connected, transforming our experience and knowledge into solutions for a better tomorrow.
About the Role
We are seeking a hands-on IT Support professional to be the primary point of contact for all IT needs across our rapidly expanding UK company, which encompasses several subsidiaries.
This is an operational, user-facing role that requires strong technical skills, a service-oriented mindset, and the ability to coordinate with our Group IT team in Spain, working closely to align local IT strategy with global objectives, promote best practices, and drive operational excellence.
Key Responsibilities
- Provide day-to-day IT support to end users across UK subsidiaries (hardware, software, connectivity, access management), ensuring issues are resolved efficiently and within agreed SLAs.
- Lead the IT onboarding of new employees and newly acquired entities, including equipment setup, system access provisioning, and induction to corporate IT tools and policies.
- Manage relationships with local technology vendors and service providers, ensuring quality of service and cost-effectiveness.
- Act as the local liaison with Group IT in Spain, escalating complex issues and ensuring adherence to group-wide standards, security policies, and data protection requirements.
- Maintain an accurate inventory of IT assets across all UK locations.
- Oversee IT projects including infrastructure upgrades, system integrations, and cybersecurity initiatives.
- Monitor IT budgets to ensure cost-effective operations.
- Stay updated on technology trends and recommend solutions to improve efficiency and innovation.
Requirements
What We're Looking For
- Solid hands-on experience in IT support environments, ideally serving 100+ users in a multi-site or multi-entity setting.
- Strong working knowledge of end-user technologies: Windows/M365, networking basics, endpoint management tools, HELIX (ITSM tool),... etc.
- Organized and proactive, with the ability to manage multiple requests and small projects simultaneously.
- Good communication skills and a service-first attitude; capable of working autonomously while staying aligned with central IT.
- Fluent English required; Spanish is a plus given the group structure.
Qualifications & Experience
- Bachelor’s degree in information technology, Computer Science, or a related discipline.
- Proven experience in IT management, ideally in a multi-subsidiary or multinational business.
- Broad technical expertise in end-user technologies (Windows, M365, Active Directory/Entra ID, networking fundamentals and endpoint management), with exposure to IT project coordination and vendor management in a multi-site environment.
- Excellent communication, organizational, and stakeholder management skills
- Strong project management abilities and experience with aligning local and global IT strategies.
- Ability to manage multiple projects and priorities in a dynamic environment.
Benefits
- What we can offer you
- Holidays: 25 days per annum + 8 days bank holidays (options to buy/sell days)
- Pension – 4% employee and 4% employer
- Private medical insurance (including dental & optical)
- Life assurance
- Income protection
- Employee assistance programs
- Flexible/remote working options
- Charitable initiatives
- Social events (formal & informal)
- Learning and development programs
- Innovative & collaborative work environment
Indra is an equal employment opportunity employer.
Applicants are considered without regard to race, colour, religion, sex, sexual orientation, gender identity , origin, disability or other characteristics protected by law
IT Manager in London employer: Indra Group UK & Ireland
Indra Group UK & Ireland is an exceptional employer that prioritises employee well-being and professional growth, offering a flexible working model that allows for a healthy work-life balance. With a strong commitment to continuous improvement and compliance, employees are empowered to shape the future of information security while benefiting from a collaborative and innovative work culture. The company also provides ample opportunities for career advancement and skill development in a dynamic and supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land IT Manager in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Indra Group UK & Ireland values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Indra Group UK & Ireland might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Indra Group UK & Ireland!
✨Direct Apply to Indra Group UK & Ireland
Let's not forget to apply directly through the Indra Group UK & Ireland website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Manager in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Indra Group UK & Ireland.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Indra Group UK & Ireland. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Indra Group UK & Ireland
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
