Business Development Support Coordinator

Indra Park Air works with customers all over the globe to make air travel safer. For over 50 years we've been one of the leading producers of VHF and UHF radios, providing the vital link between the ground and the air for passenger, freight and military aircraft. The reasons behind our success are simple and won't change. First, we work harder for the customer than the rest. We take time to truly know their needs and create the right product for them. We train them how to use it, we won't let our equipment be deployed until every detail is right, and then we provide the best care and service for all of our products as long as they are still used. At Park Air we stay the best by looking to the future – to new requirements and new possibilities. A radio remains a radio but we never stop thinking about how we can improve it, how we make it and how it can offer more to our customers. It's no wonder that we are one of only 2% of companies worldwide to hold PLATINUM Level in Investors in People Accreditation.

In recent months Indra Park Air has enjoyed continued growth, due to our success we believe there will be continued progress and an increase in bid activity and so are looking to add additional resources into the Bids and Proposals team. Reporting to the Business Development Operations Manager, the BD Support Coordinator is responsible for working closely with the regional Business Development manager and other stakeholders. Your role will be to coordinate with our international customers and our internal team to ensure that proposals are delivered accurately and on‑time. This role is central to ensuring the business meets its orders target.

What you will do:

• Provide a high level of BD and/or Bid support to the Business Development Managers.
• Co‑ordinate BD support activities managing a specific region, working to specific deadlines.
• Pro‑active in the preparation of quotations and following up for feedback, maintaining customer communication.
• Understand, prepare and seek approval from stakeholder signatories for pricing strategies provided/reviewed by the Business Development Managers/BD Director.
• Demonstrate an understanding of fluctuations in currency / pricing / margins when preparing the quotation.
• Ensure that the Bid Process is followed at all times.
• Produce all standard supporting documentation required in support of the quotation/bid, such as Manufacturers Authorisation Letters.
• Review and logging of customer orders to ensure that the scope and terms under which we have quoted have been adhered to.

Requirements:

• Although not essential, you will preferably have an A level or Degree and or experience within a BD, Supply Chain, Programme Management function.
• Experience within a BD, Supply Chain, Programme Management function working in high‑pressure situations with experience of providing excellent customer service.
• Customer relationship experience and knowledge.
• Computer skills – Intermediate/Advanced within the Microsoft Office Suite of Products, Salesforce and SharePoint.
• Time Management Skills and the ability to multitask are essential.
• Business using concise written and verbal communication skills.
• Ability to multitask taking a hands‑on approach with a willingness to tackle low level administrative duties as well as complex tasks under guidance.
• Flexible approach with a willingness to go the extra mile to meet internal and external customer deadlines.
• Hungry to succeed with a proactive approach to self‑development and improvement.
• Commercially astute with a results‑driven attitude.

Security Clearance:

Baseline Personnel Security Standard (BPSS) clearance is required and must be maintained for this role. Please note that in the event that BPSS clearance cannot be obtained, you may not be eligible for the role and/or any offer of employment may be withdrawn on grounds of security.

Benefits:

• Flexitime and core hours – 37.5 hrs a week, core hrs between 0930-1500.
• Enhanced Holiday – 25 days plus bank holidays.
• Enhanced Pension Scheme – up to 8% company contribution.
• Life Assurance.
• Liberty Days – you can request up to 3 days of your annual leave ‘on the day'.
• Buying and Selling Holidays.
• Long service and retirement awards.
• Private healthcare.
• Flu vaccinations.
• Cycle to work scheme.
• Subsidised staff canteen.
• Free parking.
• Training.
• Continuous Learning.
• Employee Assistance Programme and Wellbeing Services.

Indra Park Air is an equal employment opportunity employer. Applicants are considered without regard to race, colour, religion, sex, sexual orientation, gender identity, origin, disability or other characteristics protected by law.