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- Tasks: Support and manage data migration from Google Workspace to M365.
- Company: Join a dynamic team in the Client Digital Enterprise Services.
- Benefits: Hybrid work model, competitive pay, and opportunities for professional growth.
- Why this job: Be at the forefront of digital transformation and enhance your tech skills.
- Qualifications: Experience in IT support, data migrations, and using GAM commands.
- Other info: Collaborate with senior stakeholders and work in a fast-paced environment.
The predicted salary is between 30000 - 40000 £ per year.
The role is part of the Client Digital Enterprise Services team which provides, maintains, and supports the infrastructure, telephony, network, WiFi, end-user devices, cloud capability and software across the entire Client estate. Our user base includes other Public Sector Clients. Reporting into the Cloud Operations Manager you will be a Migration Remediation Resource in the Clients Administration Workspace Team.
What you'll do:
- You will act as the point of contact for any data remediation required as part of our move into M365 from Google Workspace.
- You will be troubleshooting migration issues and modifying data in Google Workspace and AODocs, either via the user UI, the admin consoles, or via API tools such as GAM.
Main Responsibilities:
- Maintain regular contact with users to understand their needs and challenges.
- Maintain and build the relationship with the Microsoft migration team.
- Manage and triage incoming migration issues.
- Work with the Digital Records Management team in managing the AODocs document library.
- Work with the Project Delivery team in the migration of data out of Google Workspace.
- Creating documentation, processes, training materials, and service desk knowledge base articles, for any important migration issues.
Person specification:
It's essential that you have:
- Experience in working as third line support in a busy IT support function.
- Experience in data migrations and migration tools.
- Experience in using Google Apps Manager commands (GAM).
- Experience managing SaaS based messaging platforms such as Google and Office 365.
- Experience with, and confident in dealing with, senior stakeholders and VIPs.
It's desirable that you have:
- Any experience with AD, MS Exchange and Sharepoint is highly beneficial.
- Experience in managing and administering MS Sharepoint and Office 365.
- A good understanding of Change Management Principles in relation to changing of messaging platform.
- Experience in document management systems such as AODocs.
- Experience in managing a large Google Workspace domain including third party tools.
Technical skills:
We'll assess you against these technical skills during the selection process:
- Troubleshooting & Investigation.
- GAM Commands.
- Google Drive.
- Google Workspace Administration.
Workspace Administrator employer: INDOTRONIX AVANI UK, LTD
Contact Detail:
INDOTRONIX AVANI UK, LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workspace Administrator
✨Tip Number 1
Network, network, network! Reach out to your connections on LinkedIn or other platforms. Let them know you're on the hunt for a Workspace Administrator role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for interviews by brushing up on your troubleshooting skills and migration tools knowledge. Be ready to discuss your experience with Google Workspace and M365 migrations. We want to see how you can tackle real-world problems!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for openings that suit your skills. Tailor your approach to show why you’re the perfect fit for their team!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your interest in the position!
We think you need these skills to ace Workspace Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Workspace Administrator role. Highlight your experience with data migrations, Google Workspace, and any relevant tools like GAM. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your experience with third line support and how you’ve tackled migration issues in the past. Let us know why you’re excited about this opportunity!
Showcase Your Technical Skills: Don’t forget to highlight your technical skills in your application. We’re particularly interested in your troubleshooting abilities and experience with SaaS platforms. Make sure these stand out so we can see how you’ll contribute to our team!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it’s super easy to do!
How to prepare for a job interview at INDOTRONIX AVANI UK, LTD
✨Know Your Stuff
Make sure you brush up on your technical skills, especially around Google Workspace and migration tools like GAM. Be ready to discuss your experience with troubleshooting and data migrations, as these will be key topics during the interview.
✨Show Your Communication Skills
As a Workspace Administrator, you'll need to maintain regular contact with users and stakeholders. Prepare examples of how you've effectively communicated in past roles, especially when dealing with senior stakeholders or VIPs.
✨Demonstrate Problem-Solving Abilities
Be ready to showcase your problem-solving skills. Think of specific instances where you've triaged migration issues or resolved complex IT challenges. This will help illustrate your capability to handle the responsibilities of the role.
✨Prepare Questions
Have a few thoughtful questions ready for your interviewers. This shows your interest in the role and helps you understand the team dynamics and expectations better. Ask about their current challenges with the migration process or how they measure success in this position.