Office Administrator in Acton

Location: Wattisham, Suffolk

Duration: Until Mid-September

Role Type: Onsite

Salary: Around £18 an hour, depending on experience

The following information provides an overview of the skills, qualities, and qualifications needed for this role.

About the Client & Role:

Our globally renowned aerospace client employs over 2,100 people across the UK and delivers a variety of contracts to defence customers, including specialist training services. As the organisation continues to expand, there is a growing focus on enhancing training capability within the Vertical Lift domain, making this an exciting opportunity to join a developing and skilled training team. This role offers both challenge and reward within a fast-paced environment, supporting the delivery of Apache AH-64E maintenance and simulator training to military customers. The position is diverse, with day-to-day activities varying significantly. Although operating within dynamic engineering environments, the client places strong emphasis on employee wellbeing, promoting a positive work-life balance and a collaborative, inclusive culture built on innovation, safety and quality delivery.

Responsibilities:

• Greet visitors and oversee the issuing of Academy security passes
• Act as the first point of contact within reception when required
• Handle incoming telephone calls and respond to in-person enquiries
• Carry out visitor pre-screening procedures
• Coordinate with site security teams to arrange visitor access
• Manage incoming and outgoing mail and parcel distribution
• Organise and manage catering requirements on site
• Arrange and support meeting room set-up, including refreshments
• Oversee delivery and courier services to and from site
• Procure and maintain site stock and supplies
• Provide administrative support to the Academy Leadership Team as required
• Manage and distribute internal and external communications appropriately
• Identify and report any facility or site-related issues
• Provide ad hoc support to project or functional activities
• Coordinate and manage site facilities including classrooms, briefing rooms, conference rooms and simulators
• Liaise with customer training personnel to support delivery requirements
• Plan, schedule and manage maintenance training courses, including issuing pre-course documentation
• Capture and maintain training data for reporting purposes
• Produce and distribute training reports
• Gather and collate customer feedback information
• Allocate resources for training delivery using electronic resource planning tools
• Provide occasional cover for colleagues during periods of absence, including additional working hours when required

Basic Qualifications (Required Skills/Experience):

• Minimum of 2 years experience in an administrative or similar office-based role
• Proficiency in Microsoft 365 applications, including Word, SharePoint, Lists and Teams

Preferred Qualifications (Desired Skills/Experience):

• Business Administration Level 3 qualification or equivalent

Security Clearance:

This role requires eligibility to obtain UK BPSS clearance. Applicants must meet the UK Government requirement for citizenship to be considered. Sadly, sponsorship cannot be offered for this role.