Senior Advice Programme Manager in London

Senior Advice Programme Manager in London

London Full-Time 40000 - 50000 € / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dedicated team to manage high-quality advice services for the community.
  • Company: Join IRMO, a trusted organisation making a real difference in people's lives.
  • Benefits: Competitive salary, professional development, and a supportive work environment.
  • Other info: Dynamic role with opportunities to shape services based on community needs.
  • Why this job: Make a meaningful impact by helping individuals navigate complex systems and improve their lives.
  • Qualifications: Experience in programme management and a passion for community support.

The predicted salary is between 40000 - 50000 € per year.

This is an exciting opportunity to lead IRMO’s Advice programme. As our Senior Advice Programme Manager, you’ll manage a dedicated team and oversee a range of initiatives that provide high-quality information and advice services to respond to the changing needs of our community.

The Advice programme provides trusted information, resources, advice and casework in Spanish and Portuguese on key areas of need, including immigration, welfare entitlements, housing and homelessness prevention. IRMO is accredited by the Advice Quality Standard (AQS) and the Immigration Advice Authority (IAA) at Level 3. We are also members of Advice UK and receive second-tier support from Southwark Law Centre.

Alongside this, the programme works with local health boards to run initiatives designed to improve access to health services, such as HIV testing, sexual health and family planning advice and Chagas disease testing. You will also oversee IRMO’s Community Support service, which manages community enquiries daily at our Brixton centre and through our helpline, provides emergency crisis support and coordinates our Community Interpreting service, as well as connects service users with internal or external support.

These initiatives support people facing difficulties and help them build the skills and confidence to navigate complex systems. All of our work is shaped by the views of our beneficiaries, keeping our services relevant and effective.

Senior Advice Programme Manager in London employer: Indoamerican Refugee and Migrant Organisation (IRMO)

IRMO is an exceptional employer that prioritises community impact and employee development. As a Senior Advice Programme Manager, you will be part of a supportive work culture that values collaboration and innovation, with opportunities for professional growth in a dynamic environment. Located in Brixton, you will have the unique advantage of working directly within a vibrant community, making a meaningful difference in the lives of individuals while being supported by a dedicated team and robust resources.

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Contact Detail:

Indoamerican Refugee and Migrant Organisation (IRMO) Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Advice Programme Manager in London

Tip Number 1

Network like a pro! Reach out to people in your field, attend events, and connect with others on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.

Tip Number 2

Prepare for interviews by researching the company and practising common questions. We recommend doing mock interviews with friends or using online resources to boost your confidence. The more prepared you are, the better you'll perform!

Tip Number 3

Showcase your skills through real-life examples during interviews. We want you to highlight your achievements and how they relate to the role. This is your chance to shine and demonstrate why you're the perfect fit for the Senior Advice Programme Manager position!

Tip Number 4

Don’t forget to follow up after interviews! A simple thank-you email can go a long way in leaving a positive impression. We suggest reiterating your interest in the role and mentioning something specific from the interview to keep you fresh in their minds.

We think you need these skills to ace Senior Advice Programme Manager in London

Team Management
Programme Management
Community Engagement
Bilingual Communication (Spanish and Portuguese)
Information and Advice Services
Crisis Support Coordination
Stakeholder Collaboration

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Advice Programme Manager role. Highlight your experience in managing teams and delivering high-quality advice services, especially in areas like immigration and welfare entitlements.

Showcase Relevant Experience:We want to see how your past roles have prepared you for this position. Share specific examples of initiatives you've led or contributed to that align with our mission at IRMO, particularly in community support and health services.

Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point while still showcasing your passion for helping the community.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at IRMO!

How to prepare for a job interview at Indoamerican Refugee and Migrant Organisation (IRMO)

Know the Programme Inside Out

Before your interview, make sure you thoroughly understand IRMO’s Advice programme. Familiarise yourself with the key areas of need it addresses, such as immigration and welfare entitlements. This will not only show your genuine interest but also help you articulate how your experience aligns with their mission.

Showcase Your Leadership Skills

As a Senior Advice Programme Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on your approach to mentoring and developing staff. Highlight any initiatives you've led that improved service delivery or team performance.

Demonstrate Cultural Competence

Given the diverse community IRMO serves, it's crucial to demonstrate your understanding of cultural sensitivity. Be ready to discuss how you've worked with different communities, particularly in providing services in Spanish and Portuguese, and how you ensure inclusivity in your programmes.

Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills in real-life scenarios. Think about challenges you might face in managing community enquiries or crisis support and prepare to discuss how you would handle them. This will showcase your ability to think on your feet and respond effectively to complex situations.