Support Workers in Ipswich

Hours: Permanent hours: 25 hours to consist of Tuesday & Thursday 17.00-23.30 and Sundays 11.30-23.30. Bank hours: Typical shifts are Monday-Friday 9.15-23.30 (these hours would be split between 2 support workers). Weekend days: 11.00-23.30. Availability for sleeping nights (will be very ad-hoc and arranged with the family in advance).

Pay: Monday to Friday days £15.50, Monday to Thursday sleeping nights £10.50, Friday to Sunday sleeping night £10.75.

Pension (subject to qualifying status), Free DBS check, Free parking, Induction, Relevant training opportunities (including The Care Certificate), Regular clinical supervision/review meetings, Ongoing support from a dedicated Case Manager and HR department.

Driving:

• Vehicle use: Yes, D's SUV with a fitted hoist in the boot for his wheelchair adapted vehicle during shifts.
• Using own vehicle for work: Own vehicle required to attend training and work-related travel.

Start Date: ASAP (subject to satisfactory employment checks).

Pets: 3 cats.

Job Summary: We are seeking a patient, caring and alert Support Worker to support D, born in 2009. He lives with his parents and has wider family close by who are very important to him. He enjoys swimming and going for car journeys. D acquired a brain injury shortly after birth and as a result has Cerebral Palsy affecting all 4 limbs. He has a diagnosis of Autism and Asthma and has regular medication for this. He is supported by a Case Manager, Occupational Therapist, Physiotherapist, CAHMS and other Support Workers. D can mobilise independently around the home but can be prone to tripping over objects and his own feet. He has an electric wheelchair for when he is out in the community and a rollator for short walks. D has a diagnosis of OCD which affects his daily life in having to do simple tasks perfectly, this can be timely and cause him distress. When D becomes distressed, he can become both verbally and physically aggressive to others.

Main Duties and Responsibilities:

• Supporting with daily living, home education and to increase D’s independence.
• Assistance to dress.
• Patience and reassurance whilst helping to manage his OCD.
• Working within a team who understand D’s needs and behaviour.
• Liaise with the client’s mother, Case Manager and existing care team.
• Effective communication.
• Work with patience, tact, understanding, warmth and compassion.

Safeguarding: ILS is committed to safeguarding and promoting the welfare of our clients within the activities we undertake, and ILS expects all our clients’ employees and workers to share this commitment. The suitability of all prospective employees or workers will be assessed during the recruitment process in line with this commitment. This position will require:

• Proof of eligibility to work in the UK (sponsorship is unavailable).
• Satisfactory references, including from your most recent employer.
• Enhanced DBS check (A conviction will not necessarily prevent employment).

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, gender reassignment, sex, sexual orientation, pregnancy and maternity, race, marriage and civil partnerships and religion and belief.

About You: Must be able to work with specialist equipment (training will be provided). A Handling Management Plan is available and is designed to reduce the risk of handling injuries, but you may be required to bend, kneel, squat, push or pull. Experience with working with Cerebral Palsy, Autism, Asthma and challenging behaviours. Confident and comfortable working in D’s own home and sensitive to the needs and wishes of him and his family. Can demonstrate commitment and passion for meeting D's needs. Can demonstrate empathy and understanding in an appropriate and professional manner. A team player who understands the importance of feedback to qualified members of the team. Can develop productive and professional relationships with others. Actively creates an inclusive environment respecting diversity. Good organisational skills who can adhere to standards and quality requirements. Friendly, approachable with a proactive and encouraging approach. Water confident to assist with hydrotherapy. Punctual, patient, reliable and trustworthy. Can maintain an excellent level of confidentiality. Good verbal & written communication skills and IT literate. Able to think creatively and to use initiative. Willingness to work flexibly and cover shifts, sometimes at short notice. A full driving licence (endorsements to be disclosed).

About Us: ILS Case Management is the UK's leading independent nationwide Case Management company. When a person’s life has been changed by injury, we address the practicalities. We work with children and adults who have had moderate or catastrophic, complex injuries. We assess individual needs and are able to provide a comprehensive Case Management and Rehabilitation Service designed to maximise independence. We are CQC registered and compliant with their standards. Our Case Managers work closely with our Clients, and we carry out all the recruitment processes on behalf of our Clients; and will support you, from your initial telephone interview right through to arranging employer interviews, trial shifts and placement. If you are successfully recruited, you will be employed directly by our client. However, ILS will manage your day to day employment, providing you with the support you need to carry out your role. Working as a Carer or Support Worker for an ILS client means that you will have a dedicated Case Manager to oversee your client's care needs.

Our Company Values: We are Supportive. It matters to us that our clients and staff know that we care. We have Integrity. We can be trusted to work in a professional, honest and transparent way. We are Client Centred. We put our client's aspirations at the centre of everything we do. We are Quality Focussed. We set high standards and aim to exceed them. We are Positive. We find solutions and empower others.