At a Glance
- Tasks: Join our front of house team, taking orders and exceeding customer expectations.
- Company: Individual Restaurants is a leading UK restaurant group with a stellar reputation.
- Benefits: Enjoy 30% off food, access to earned wages, and career development opportunities.
- Why this job: Be part of a passionate team in a stylish environment focused on excellent service.
- Qualifications: Must have at least one year of hospitality experience and a friendly, professional approach.
- Other info: Flexible hours available; perfect for students looking to gain experience.
Overview
Individual Restaurants has an exciting opportunity for an experienced Waiter/Waitress to join our team based in Virginia Water, Surrey. You will be working on a part time or full time, permanent basis, and in return receive a competitive salary.
About us
Individual Restaurants are one of the UK’s leading privately owned restaurant groups with 30 upmarket Italian and Grill restaurants in central London, major UK cities, affluent towns and their suburbs. Our collection includes Piccolino, Riva Blu, Piccolo and our iconic Bar & Grills.
We are key players in the premium-casual dining market with a stellar reputation as one of the best companies to be part of in our industry.
Our amazing restaurants offer excellent quality of food, and service in beautiful stylish restaurants. “We aim be the best Italian or Grill restaurant in town and to beat guest’s expectations each and every time they visit”.
We are looking for individuals with a passion for hospitality and great food and who have a flair for delivering excellent customer service to join our team!
The role
As a Waiter you will be part of the front of house team to take customers’ orders ensuring the company’s standards are met by offering recommendations and consistently exceeding customer expectations. You’ll need to be efficient and productive in your everyday duties and maximize sales opportunities.
What will you be doing as our Waiter?
- Ensuring that a friendly, efficient, courteous and consistent service is provided at all times
- Ensuring that the departmental cleaning rota is followed on a daily basis maintaining the company standards of cleanliness are achieved
- Understanding your responsibilities in maintaining Company standards of food safety, health and safety and fire safety
- Having the highest standards of personal grooming, appearance and posture
- Carrying out any jobs or duties as dictated by management team
- Having full knowledge of all food and beverage menu’s
- Having a good working relationship with your colleagues and all other departments maintaining high levels of communication, team work and respect are achieved at all times
- Promoting sales opportunities
What are we looking for in our ideal Waiter?
- A passion and energy for people skills and flair for delivering excellent customer service
- Must be very friendly and professional in approach
- The highest standards of personal grooming, appearance and posture
- At least one years of experience in hospitality
Benefits of becoming our Waiter
- 30% off your total food and drink bill at any of our restaurants, any time.
- Access to up to 40% of your earnt wages, savings and financial wellbeing tools through our partners at Wagestream
- Opportunity to develop and achieve industry recognised qualifications through our apprenticeship programme
- Competitive rates of pay – we pay the best to get the best
- Career paths, progression and training through our in house training Academy
- 3% employer pension contribution
- 10% off at Iceland Foods
- 100% of gratuity and service distributed to the restaurant team
Documented evidence of eligibility will be required from you as part of the recruitment process, and you must be eligible to live and work in the UK. (Asylum, Immigration & Nationality Act 2006).
If you have the passion and drive to be the best and would like to join our family as our new Waiter, please click ‘apply’ today. We would love to hear from you!
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Waiter employer: Individual Restaurants,
Contact Detail:
Individual Restaurants, Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter
✨Tip Number 1
Familiarise yourself with the menu and the restaurant's concept. Knowing the dishes and drinks inside out will not only help you answer customer queries confidently but also show your genuine interest in the role.
✨Tip Number 2
Demonstrate your passion for hospitality during any interactions. Whether it's through a friendly conversation or showcasing your previous experience, let your enthusiasm shine through to make a lasting impression.
✨Tip Number 3
Network with current employees if possible. Engaging with staff members can provide insights into the company culture and expectations, which can be beneficial during your interview.
✨Tip Number 4
Prepare for situational questions that may arise during the interview. Think about how you would handle various customer service scenarios, as this will demonstrate your problem-solving skills and ability to maintain high standards.
We think you need these skills to ace Waiter
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Waiter position. Tailor your application to highlight relevant experience and skills that match what Individual Restaurants is looking for.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for hospitality and customer service. Mention specific experiences that demonstrate your ability to exceed customer expectations and work well in a team.
Highlight Relevant Experience: In your CV, focus on your previous roles in hospitality. Include details about your responsibilities, achievements, and any specific skills that relate to the Waiter position, such as knowledge of food and beverage menus or customer service excellence.
Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Individual Restaurants,
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences where you went above and beyond for customers, as this aligns with the company's goal of exceeding guest expectations.
✨Know the Menu Inside Out
Familiarise yourself with the food and beverage menus before the interview. Being able to discuss menu items confidently and make recommendations will demonstrate your commitment to providing excellent service.
✨Demonstrate Teamwork Skills
Highlight your ability to work well in a team. Share examples of how you've collaborated with colleagues in previous roles to ensure smooth service, as teamwork is crucial in a busy restaurant environment.
✨Exude Professionalism
Dress smartly and maintain a polished appearance for the interview. This reflects the high standards of grooming and professionalism expected in the role, making a positive first impression on the interviewers.