At a Glance
- Tasks: Support People operations, improve processes, and enhance employee experience in a vibrant hospitality setting.
- Company: Join Individual Restaurants, a celebrated group with award-winning service and exceptional food.
- Benefits: Enjoy 50% off meals, flexible pay access, and comprehensive health support.
- Other info: Opportunities for career growth and participation in charity events.
- Why this job: Be part of a dynamic team making a real impact in the hospitality industry.
- Qualifications: Experience in HR administration and strong organisational skills are essential.
The predicted salary is between 30000 - 35000 £ per year.
Individual Restaurants has an exciting opportunity for a People Operations Coordinator to join their team based in Manchester city centre on a 5 month fixed term basis! When you join Individual Restaurants, you’re not just joining one team. You’re joining a collection of leading restaurants, all with a stellar reputation for quality service and exceptional food across our collection of 30 restaurants, Piccolino, Restaurant Bar & Grill, Forbici and Riva Blu.
Why work with us:
- The Sunday Times – Best Places to Work award winners 2024, 2025 & 2026!
- Full in-house training provided through our bespoke RISE platform
- 50% off your food and drink bill at any of our restaurants, at any time, for up to 8 people
- Enhanced Maternity and Paternity packages
- Access to up to 40% of earnt wages and financial wellbeing tools through Stream
- Employee Assistance Programme through The Drinks Trust, providing 24/7 support and access to counselling services.
- Career pathways and development through our high performers programme
- 3% employer pension contribution
- 15% off your grocery bill at Iceland Foods
- Health Care Cash Plan
- Opportunities to take part in fundraising and charity events
- Discounts and cashback from hundreds of high street and online retailers
We’re looking for an organised, detail‑driven People Operations Coordinator to join us on a 5 month fixed term basis. This role is perfect for someone who loves structure, accuracy and improving how things work behind the scenes in a fast paced hospitality environment. You’ll be the first point of contact for day to day People queries, the go to person for systems and processes, and a key player in delivering a smooth, compliant and engaging employee experience.
What You’ll Be Doing:
- People Operations & Administration: Deliver accurate, compliant and high‑quality People administration; Maintain up to date employee records and documentation; Act as the first point of contact for routine employee relations queries; Support managers in using People systems and processes confidently and consistently.
- Process Excellence & Systems: Oversee the day to day operation of People systems and workflows; Improve processes with a focus on automation and reducing manual work; Identify risks or gaps and support practical improvements.
- Onboarding, Compliance & Policy: Support the rollout of new processes and systems; Maintain compliance records and ensure documentation meets policy and legal requirements; Coordinate key People processes, ensuring timelines are followed; Build strong knowledge of People policies and support consistent application; Contribute to improvement projects that enhance efficiency and employee experience.
- Employee Engagement & Experience: Support engagement activity including surveys, focus groups and feedback sessions; Coordinate engagement data and help turn insights into action; Identify themes and opportunities to improve the employee journey.
- People Metrics & Insight: Maintain and report on key People metrics including Right to Work compliance, turnover and onboarding feedback; Ensure data accuracy and provide insight to support decision‑making.
What You’ll Bring:
- Experience in People/HR administration or People Operations, ideally in hospitality, retail or another fast paced environment.
- Strong administration, organisation and attention to detail (essential!).
- Confident working with People systems and data.
- Comfortable supporting managers and employees with routine People queries.
- Proactive, organised and motivated by improving processes.
- CIPD Level 3 (or working towards it) is desirable but not essential. Strong admin and organisational skills matter most.
What Success Looks Like:
- People administration and systems are accurate, compliant and consistently applied.
- Managers feel confident using People systems and following processes.
- Employees receive timely, professional and supportive guidance.
- Onboarding is smooth, compliant and engaging.
- People processes are efficient, automated and continuously improving.
People Operations Coordinator - Manchester, Greater Manchester employer: Individual Restaurants
At Individual Restaurants, we pride ourselves on being a top employer in the vibrant heart of Manchester, offering a dynamic work culture that champions employee growth and well-being. With award-winning recognition as one of The Sunday Times – Best Places to Work, we provide comprehensive training through our bespoke RISE platform, generous discounts at our restaurants, and robust support systems including enhanced family leave and financial wellness tools. Join us to be part of a collaborative team dedicated to delivering exceptional service while enjoying numerous benefits and opportunities for career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land People Operations Coordinator - Manchester, Greater Manchester
✨Get Your Foot in the Door with Temp Agencies
Temporary roles in HR are often filled through agencies. Reach out to temp agencies that specialise in HR placements. They can help you find gigs quickly and give you a chance to demonstrate your skills in real-world scenarios.
✨Network at HR Events and Workshops
Dive into local HR events, workshops, and seminars. These are great opportunities to meet professionals already in the field and might lead to temporary positions. Be sure to have a chat, exchange contacts, and express your interest in on-the-spot opportunities!
✨Showcase Your Flexibility
In the temporary HR world, being adaptable is key. When you're networking or interviewing, highlight your ability to quickly learn and fill diverse roles, from recruitment to employee onboarding. Make it clear that you’re ready to dive in at any time!
✨Apply Directly Through Our Website
Don’t forget to check out the opportunities at Individual Restaurants and apply directly via our website. This way, you can express your interest in temporary roles and get ahead in the application process!
We think you need these skills to ace People Operations Coordinator - Manchester, Greater Manchester
Some tips for your application 🫡
Show Off Your People Skills:In HR, showcasing your interpersonal skills is key. Make sure your CV highlights any experience you have dealing with talent management, resolving conflicts, or facilitating workshops. We want to see your ability to connect with others!
Tailor Your CV to HR:Use HR-specific language in your CV and cover letter. Mention any specific HR tools, software, or methodologies you’re familiar with, like ATS systems or performance management frameworks. This will show that you’re not just a good fit, but you've got the know-how to back it up!
Emphasise Your Flexibility:Since this is a temporary role, emphasising your adaptability and willingness to learn quickly is crucial. Include examples of how you've successfully jumped into new environments before or handled sudden changes in previous jobs. We love a team player who can hit the ground running!
Availability Matters:In your application, make sure to clarify your availability and commitment to the temporary position. This will help us understand when you can start and how you fit into our plans at Individual Restaurants. So, don’t be shy about laying it all out there!
How to prepare for a job interview at Individual Restaurants
✨Showcase Your Adaptability
Given that this is a temporary HR role at Individual Restaurants, it's crucial to demonstrate your flexibility and ability to adapt quickly. You might be thrown into new projects or systems, so share examples of how you've successfully navigated changes in past roles.
✨Familiarise Yourself with HR Tools
Many HR positions require familiarity with tools like HRIS or ATS systems. Before the interview, brush up on the specific software that Individual Restaurants uses—if you see any mentioned in the job posting, make sure you're ready to discuss them and your experience with similar tools.
✨Your Motivation Matters
As a temp, it's essential to convey your motivation for this role. Employers often look for candidates who are not just filling a position, but who are genuinely keen on contributing effectively in a short period. Consider sharing why you’re passionate about HR and how you see yourself adding value at Individual Restaurants.
✨Prepare for Real-World Scenarios
HR interviews often include situational questions that test your problem-solving skills. Think about common HR challenges, like dealing with conflict or managing onboarding efficiently, and prepare to discuss how you would handle these situations at Individual Restaurants.
