At a Glance
- Tasks: Create stunning store displays and keep up with the latest trends in fashion and interior design.
- Company: Join ZARA Home, a leading brand known for stylish home furnishings and a commitment to customer satisfaction.
- Benefits: Enjoy a 25% discount, a pension scheme, 28 days holiday, and opportunities for personal growth.
- Why this job: Be part of a dynamic team that values creativity, customer care, and social impact.
- Qualifications: Strong communication skills, leadership abilities, and a passion for excellent customer service are essential.
- Other info: We promote inclusivity and offer support for individuals with disabilities throughout the recruitment process.
The predicted salary is between 28800 - 43200 Β£ per year.
Overview
We are looking for a new Visual Merchandiser for our ZARA Home store in Battersea!
Job Title
MERCHANDISER
Full-time Position
Responsibilities
IMAGE
- Keep up to date with fashion and interior design trends, as well as with the actions and proposals of competitors.
- Understand the characteristics of each room and their display/location in the store.
- Review the TGT daily, analyse the product news report and prepare the store displays to show them before opening.
- Implement and adapt Visual Merchandising standards to store needs, ensuring that it is visually and commercially attractive.
- Do the pre-check deliveries together with the Store Manager.
- Supervise that image and restocking standards are applied by the entire team.
- Ensure that labels are aligned with products by adapting it to the furniture and the moment: special prices, discounts, etc.
CUSTOMERS
- Has a full customer care focus, overseeing team training to ensure customer care standards are always high to build customer loyalty.
- Resolves possible conflicts with customers, always prioritising customer satisfaction.
PRODUCT
- Work daily with sales rankings, new product performance, zero-sales items, and family weight distribution planning adjustments based on furniture profitability, adapting product placement to store needs and available stock levels.
- Analyse and cross-check data with their store profiles and sales.
- Monitor sales by ambience, tables and furniture to get the most out of the stores strategic sections.
- Give product feedback
- Help with their proposals to drive sales and store performance.
- Knows sales tools and give support to the store manager.
PEOPLE
- On delivery days, present new items at the morning meeting, analyse sales by families/products and explain merchandising changes in store.
- Fluid and effective communication with the store manager and the team regarding: Analysis of sales and rankings and stock levels of key products.
- Provide timely and complementary support to Store Managers: Manage store opening procedures, staff planning and handle unforeseen situations with customers or team members.
- Perform the Store Managers duties in their absence.
Qualifications
- Strong communication and interpersonal skills
- Ability to lead by example, motivate and develop staff.
- Commitment to excellent customer service
- Ability to work under pressure
- Good interpersonal skills
- Strong initiative and self-motivation
- Strong time management and organisational skills
- Strong team management
- Strong KPI analysis to help to improve sales of the store (Ranking analysis)
- Commitment to excellent customer service skills.
What we offer
In addition to a competitive salary, you will also receive 25% discount to buy the latest trends in any of our brands, a company pension scheme, holiday allowance of 28 days and a βMore For Lessβ benefit package where you can find a wide range of discounts.
Our internal talent is our greatest asset and we are proud of offering internal promotion programmes where you will find opportunities to grow, e-learning and training programmes β we never stop learning! Social projects to get involved in and contribute to a better society, and much more!
We are committed to ensuring that our recruitment processes are barrier-free and as inclusive as possible for everyone. This includes making adjustments for people with disabilities or long-term conditions.
We are committed to ensuring that our recruitment processes are barrier-free and as inclusive as possible for everyone. This includes making adjustments for people with disabilities or long-term conditions.
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ZARA HOME BATTERSEA VISUAL MERCHANDISER employer: Inditex
Contact Detail:
Inditex Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land ZARA HOME BATTERSEA VISUAL MERCHANDISER
β¨Tip Number 1
Familiarise yourself with the latest trends in both fashion and interior design. Follow relevant blogs, social media accounts, and magazines to stay updated. This knowledge will not only help you in interviews but also demonstrate your passion for the role.
β¨Tip Number 2
Visit the ZARA Home store in Battersea before your interview. Take note of their current visual merchandising strategies and think about how you could enhance them. Being able to discuss specific examples during your conversation will show your initiative and understanding of the brand.
β¨Tip Number 3
Prepare to discuss your experience with KPI analysis and how it has influenced your previous roles. Be ready to share specific examples of how you've used data to drive sales and improve store performance, as this is a key aspect of the job.
β¨Tip Number 4
Practice your communication skills, especially in a team context. Since the role involves training staff and collaborating with the Store Manager, being able to articulate your ideas clearly and confidently will be crucial. Consider role-playing scenarios with a friend to build your confidence.
We think you need these skills to ace ZARA HOME BATTERSEA VISUAL MERCHANDISER
Some tips for your application π«‘
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Visual Merchandiser at ZARA Home. Familiarise yourself with the key tasks mentioned in the job description, such as keeping up with trends and managing store displays.
Tailor Your CV: Highlight relevant experience in visual merchandising or retail management in your CV. Use specific examples that demonstrate your ability to analyse sales data, manage stock levels, and implement visual standards effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for interior design and customer service. Mention how your skills align with the qualifications listed, such as strong communication and team management abilities.
Showcase Your Creativity: If possible, include a portfolio or examples of previous visual merchandising work. This could be images of displays you've created or projects you've worked on that demonstrate your creativity and understanding of customer engagement.
How to prepare for a job interview at Inditex
β¨Know Your Trends
Stay updated on the latest fashion and interior design trends. Be prepared to discuss how these trends can influence visual merchandising in the store, showcasing your knowledge and passion for the industry.
β¨Understand the Store Layout
Familiarise yourself with the store's layout and how different rooms are displayed. During the interview, demonstrate your understanding of how to create visually appealing displays that enhance customer experience.
β¨Showcase Your Customer Focus
Emphasise your commitment to excellent customer service. Share examples of how you've resolved customer conflicts in the past and how you plan to train your team to maintain high customer care standards.
β¨Prepare for Data Analysis
Be ready to discuss your experience with sales rankings and product performance analysis. Highlight how you can use data to make informed decisions about product placement and merchandising strategies.