At a Glance
- Tasks: Lead the store, drive performance, and create an exceptional customer experience.
- Company: Join Oysho, a vibrant lifestyle brand under the Inditex Group.
- Benefits: Enjoy a competitive salary, 25% discount, and strong development opportunities.
- Other info: Inclusive workplace with a focus on personal growth and team motivation.
- Why this job: Be part of a fast-paced environment where your leadership makes a real impact.
- Qualifications: Experience in retail management and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Oysho is part of the Inditex Group and is a lifestyle brand built around wellbeing, movement and confidence, known for quality product and a calm, modern customer experience that builds the Oysho community. You’ll join a business that moves fast, stays close to customers, and supports growth through ownership and development. We’re committed to an inclusive workplace where everyone feels they belong.
As a Deputy Manager, you’ll support the General Manager in leading the store with ownership, pace and calm. You’ll play a key role in delivering commercial performance, high standards and an exceptional customer experience, while building an inclusive, motivating culture. This is a fast‑paced, detail‑driven role where customer experience is key, from the visual aesthetic and smooth store journey to expert product knowledge.
What you will be responsible for:
- Supporting the GM to deliver store performance through clear priorities, floor leadership and consistent follow‑through.
- Using KPIs and store insight to take quick action and keep performance on track.
- Supporting commercial launches and ensuring merchandising reflects best sellers, trends and customer demand.
- Bringing Oysho’s brand DNA to life by maintaining a calm, modern store environment that is easy to shop, supported by expert product knowledge and consistently customer‑ready.
- Driving strong routines across stock flow, replenishment and stockroom organisation to maintain availability.
- Maintaining high operational standards across security/shrinkage, cash procedures, health & safety, cleanliness and maintenance follow‑up.
- Coaching and motivating teams on shift, giving regular feedback and addressing issues early and fairly.
- Supporting recruitment and onboarding, helping to create a great candidate and new starter experience.
- Supporting succession planning by identifying potential and contributing to development plans.
- Supporting the planning and delivery of the hours budget, rotas and productivity targets, taking timely action when anything is off track.
We’re looking for a values‑led, customer‑focused leader who thrives in a fast‑paced environment and is ready to take the next step in store leadership.
You will bring:
- Experience in a fast‑paced retail environment in a supervisory or management role.
- Strong commercial awareness and confidence taking action on the shop floor.
- A calm, clear leadership style with the ability to motivate and align teams under pressure.
- Strong standards across operations (stock, shrinkage, cash, compliance).
- Strong customer focus and the ability to deliver a supportive, inclusive customer experience.
- A commitment to inclusive leadership: building engagement, developing others and creating an environment where people feel respected and supported.
- Ownership and integrity – you follow through, take responsibility and lead by example.
We welcome applications from people with different backgrounds and career paths. If you need adjustments at any stage of the recruitment process, we’ll work with you to support you.
What we offer:
- Competitive salary
- 25% employee discount across all Inditex brands
- Uniform allowance
- Pension scheme
- ‘More 4 Less’ benefits platform with a wide range of discounts
- Wellbeing support through our collaboration with Retail Trust
- Strong development opportunities and internal progression within the brand and the wider Inditex Group
Oysho Deputy Manager in Stratford-upon-Avon employer: Inditex
INDITEX is an excellent employer that fosters a vibrant work culture in Liverpool, where diversity and teamwork are at the forefront. Employees benefit from comprehensive training and development opportunities, enabling them to grow their careers while contributing to a dynamic retail environment focused on driving sales and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Oysho Deputy Manager in Stratford-upon-Avon
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Oysho's values, products, and customer experience. This will help you connect with the team and show that you're genuinely interested in being part of the Oysho community.
✨Tip Number 2
Practice your leadership stories! Think of examples where you've motivated a team or handled a tough situation. Being able to share these experiences will demonstrate your calm and clear leadership style, which is exactly what they're looking for.
✨Tip Number 3
Show off your commercial awareness! Be ready to discuss how you've used KPIs in the past to drive performance. This will highlight your ability to take action on the shop floor and keep things running smoothly.
✨Tip Number 4
Don’t forget to ask questions! Prepare some thoughtful questions about the store culture, team dynamics, and growth opportunities. This shows you're not just interested in the role, but also in contributing to an inclusive and motivating environment.
We think you need these skills to ace Oysho Deputy Manager in Stratford-upon-Avon
Some tips for your application 🫡
Show Your Passion for Customer Experience:When writing your application, let us know how much you value customer experience. Share examples of how you've created a welcoming environment or improved customer interactions in your previous roles.
Highlight Your Leadership Skills:As a Deputy Manager, you'll be leading a team, so make sure to showcase your leadership style. Talk about how you've motivated teams, handled challenges, and supported your colleagues in achieving their goals.
Be Specific About Your Retail Experience:We want to see your retail journey! Detail your experience in fast-paced environments, focusing on your achievements and how you've contributed to store performance and operations.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and get you started on your journey with Oysho.
How to prepare for a job interview at Inditex
✨Know Your Brand Inside Out
Before the interview, dive deep into Oysho's brand values and product offerings. Understand their focus on wellbeing, movement, and confidence, and be ready to discuss how you can embody these principles in your role as Deputy Manager.
✨Showcase Your Leadership Style
Prepare examples that highlight your calm and clear leadership style. Think of situations where you've motivated a team under pressure or resolved conflicts effectively. This will demonstrate your ability to lead and align teams in a fast-paced environment.
✨Be Ready with Commercial Insights
Familiarise yourself with key performance indicators (KPIs) relevant to retail. Be prepared to discuss how you've used data to drive store performance in the past, and how you would apply this knowledge at Oysho to enhance customer experience and sales.
✨Emphasise Inclusivity and Team Development
Reflect on your experiences in fostering an inclusive workplace. Be ready to share how you've supported team members' growth and created a respectful environment. This aligns perfectly with Oysho's commitment to inclusive leadership.
