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- Tasks: Lead a dynamic team and drive sales in a fast-paced retail environment.
- Company: Join the vibrant Stradivarius team at our Stratford store.
- Benefits: Enjoy competitive pay, flexible hours, and growth opportunities.
- Other info: Embrace sustainability and innovation in a supportive team culture.
- Why this job: Be part of a fashion-forward brand and make a real impact on store success.
- Qualifications: Experience in retail management and a passion for customer service.
The predicted salary is between 30000 - 42000 £ per year.
STRADIVARIUS RESPONSIBLE
We are looking for our next supervisor in our STRATFORD STORE.
SUPERVISOR
Full time Position
Reporting to
General Manager / Department Manager / Deputy Manager
Purpose
To assist and support the GM, DM or DY in the running of the store or the department in line with Company objectives and standards. To supervise the shop floor and coordinate employees activity.
Key Responsibilities
Stock Management and Sales
- To manage daily replenishment.
- To make commercial actions using the commercial reports provided.
- To communicate with the General Manager, Department Manager or Deputy Manager regarding the feedback about new lines, product requests and future arrivals.
- To drive sales to improve store performance and to support the GM/DM/DY to keep within budget. To ensure the profit and productivity goals are met by contributing towards the management of payroll hours, sales and P&L.
- To be aware of what is new in the delivery, what is expected on the next one, and to manage the product available in the shop floor and stockroom.
- To ensure that fitting rooms are covered and merchandise is redistributed efficiently and accurately.
Delivery and Stock Organization
- To manage the complete delivery process allocating the new lines on the shop floor and brief the team about them and managing the replenishment.
- To organize overstock as per Company policies.
- To manage delivery productivity in line with Company targets.
- To understand how to use the Stock Management System (Devices) for all product transfers and deliveries meeting deadlines.
Merchandising
- To work with the Merchandising team to plan and adapt the store merchandising and internal mannequins according to Company criteria and sales.
- To ensure that visual merchandising standards and to properly maintain fixtures and decorations.
- To be aware of the competitors and the current trends.
Customer Service
- To deliver exceptional customer service by ensuring all team members are fully trained.
- To solve any customer issues as they arise.
- To offer add-on sales (i.e.: gift cards, accessories, alterations, etc.) and promote on line sales.
- To understand and enforce the return policy.
Store Procedures and Cost Control
- To support the General Manager in completing the security checklist and to ensure that all security procedures are followed in the store.
- To get involved in the stock take process, the sales preparation process.
- To update the Maintenance File and to support the management team in using it effectively.
- To show awareness of personnel and other controllable costs.
Health and Safety
- To ensure that all areas in the store are maintained clean and tidy and to communicate with the management team/security in case an incident happens.
- To know who the appointed First Aiders and Fire Marshals are in the store and to understand and promote the role of the Safety Champion.
HR & Team Management
- To support the management team in preparing monthly rotas, daily planners and holidays according to business needs.
- To encourage employees participation in daily team briefs and to support the management team with new ideas.
- To participate in performance reviews for employees (I.e. sickness, absence, lateness, return to work, etc.).
- To support the management team in all Payroll procedures.
- To get involved in the recruitment process (stores outside London) and to drive the first induction of new employees.
- To ensure that continuous comprehensive training of all Sales Assistants is completed in line with Company’s guidelines.
- To be an ambassador in the company’s sustainability project and ensure that the company upholds and works towards finding new, innovative and economically reductive ways to stay sustainable.
Experience and Qualifications
- Experience managing a fast-paced retail operation.
- To drive sales and can provide examples.
- Team management experience.
Skills and Attitudes
- Forward planning skills
- Commercial awareness.
- Organizational and time management skills
- Oriented to achieve or even exceed goals
- Identifies problems and uses initiatives to seek proactive solutions
- Communication and interpersonal skills
- Self-motivated and motivate others.
- Work autonomously and as a part of a team.
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STRADIVARIUS RESPONSIBLE STRATFORD employer: Inditex
Contact Detail:
Inditex Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land STRADIVARIUS RESPONSIBLE STRATFORD
✨Tip Number 1
Get to know the company culture! Before your interview, check out Stradivarius' social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience managing retail operations.
✨Tip Number 3
Show off your sales skills! Be ready to share specific examples of how you've driven sales in previous roles. Use numbers and results to back up your claims – it’s all about demonstrating your impact!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates.
We think you need these skills to ace STRADIVARIUS RESPONSIBLE STRATFORD
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your retail management experience and any specific achievements that demonstrate your ability to drive sales and manage a team.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the STRATFORD STORE supervisor role. Share your passion for retail and how your previous experiences align with our company objectives and standards.
Showcase Your Team Management Skills: Since this role involves supervising employees, be sure to mention any relevant team management experience. Talk about how you've motivated teams in the past and contributed to a positive work environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Inditex
✨Know Your Store Inside Out
Before the interview, make sure you’re familiar with the Stradivarius brand and the Stratford store. Check out their latest collections, understand their merchandising strategies, and be ready to discuss how you can contribute to driving sales and improving store performance.
✨Showcase Your Leadership Skills
As a supervisor, you'll need to demonstrate your team management experience. Prepare examples of how you've successfully led a team in a fast-paced retail environment, highlighting your ability to motivate others and manage daily operations effectively.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and customer service approach. Think of specific situations where you’ve resolved customer issues or improved team performance, and be ready to share these stories during the interview.
✨Understand Stock Management Systems
Familiarise yourself with stock management processes and systems. Be prepared to discuss how you would manage deliveries, stock organisation, and ensure efficient replenishment on the shop floor, as this is crucial for the role.