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- Tasks: Lead a dynamic team in a brand-new Stradivarius store, ensuring smooth operations and exceptional customer service.
- Company: Join Stradivarius, a trendy fashion retailer known for its stylish collections and vibrant store atmosphere.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth in a fun retail environment.
- Why this job: Be part of an exciting new store opening, where your ideas and leadership can shine.
- Qualifications: Previous retail management experience and a passion for fashion are essential.
- Other info: This role offers a chance to contribute to sustainability initiatives while developing your career.
The predicted salary is between 24000 - 36000 £ per year.
STRADIVARIUS at NEWCASTLE is coming soon. We are looking for our next supervisors for this exciting new store.
Full time Position
Reporting to: General Manager / Department Manager / Deputy Manager
Purpose: To assist and support the GM, DM or DY in the running of the store or the department in line with Company objectives and standards. To supervise the shop floor and coordinate employees' activity.
Key Responsibilities:
- Stock Management and Sales:
- To manage daily replenishment.
- To make commercial actions using the commercial reports provided.
- To communicate with the General Manager, Department Manager or Deputy Manager regarding feedback about new lines, product requests and future arrivals.
- To drive sales to improve store performance and to support the GM/DM/DY to keep within budget. To ensure the profit and productivity goals are met by contributing towards the management of payroll hours, sales and P&L.
- To be aware of what is new in the delivery, what is expected on the next one, and to manage the product available in the shop floor and stockroom.
- To ensure that fitting rooms are covered and merchandise is redistributed efficiently and accurately.
- To manage the complete delivery process allocating the new lines on the shop floor and brief the team about them and managing the replenishment.
- To organize overstock as per Company policies.
- To manage delivery productivity in line with Company targets.
- To understand how to use the Stock Management System (Devices) for all product transfers and deliveries meeting deadlines.
- To work with the Merchandising team to plan and adapt the store merchandising and internal mannequins according to Company criteria and sales.
- To ensure that visual merchandising standards and to properly maintain fixtures and decorations.
- To be aware of the competitors and the current trends.
- To deliver exceptional customer service by ensuring all team members are fully trained.
- To solve any customer issues as they arise.
- To offer add-on sales (i.e.: gift cards, accessories, alterations, etc.) and promote online sales.
- To understand and enforce the return policy.
- To support the General Manager in completing the security checklist and to ensure that all security procedures are followed in the store.
- To get involved in the stock take process, the sales preparation process.
- To update the Maintenance File and to support the management team in using it effectively.
- To show awareness of personnel and other controllable costs.
- To ensure that all areas in the store are maintained clean and tidy and to communicate with the management team/security in case an incident happens.
- To know who the appointed First Aiders and Fire Marshals are in the store and to understand and promote the role of the Safety Champion.
- To support the management team in preparing monthly rotas, daily planners and holidays according to business needs.
- To encourage employees' participation in daily team briefs and to support the management team with new ideas.
- To participate in performance reviews for employees (i.e. sickness, absence, lateness, return to work, etc.).
- To support the management team in all Payroll procedures.
- To get involved in the recruitment process (stores outside London) and to drive the first induction of new employees.
- To ensure that continuous comprehensive training of all Sales Assistants is completed in line with Company’s guidelines.
- To be an ambassador in the company’s sustainability project and ensure that the company upholds and works towards finding new, innovative and economically reductive ways to stay sustainable.
- Experience managing a fast-paced retail operation.
- To drive sales and can provide examples.
- Team management experience.
- Forward planning skills.
- Commercial awareness.
- Organizational and time management skills.
- Oriented to achieve or even exceed goals.
- Identifies problems and uses initiatives to seek proactive solutions.
- Communication and interpersonal skills.
- Self-motivated and motivate others.
- Work autonomously and as a part of a team.
Stradivarius RESPONSIBLE - New Store Opening- NEWCASTLE employer: Inditex
Contact Detail:
Inditex Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Stradivarius RESPONSIBLE - New Store Opening- NEWCASTLE
✨Tip Number 1
Familiarise yourself with Stradivarius' brand values and current trends in fashion retail. This knowledge will help you demonstrate your passion for the brand during interviews and show that you're aligned with their objectives.
✨Tip Number 2
Prepare to discuss your previous experience in managing a retail team, focusing on specific examples where you've driven sales or improved store performance. Highlighting measurable achievements can set you apart from other candidates.
✨Tip Number 3
Showcase your organisational skills by discussing how you've successfully managed stock and deliveries in past roles. Being able to articulate your approach to stock management will resonate well with the responsibilities of this position.
✨Tip Number 4
Demonstrate your customer service expertise by preparing examples of how you've resolved customer issues effectively. This will illustrate your ability to maintain high standards of service, which is crucial for the supervisor role.
We think you need these skills to ace Stradivarius RESPONSIBLE - New Store Opening- NEWCASTLE
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management and team supervision. Use specific examples that demonstrate your ability to drive sales and manage stock effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of Stradivarius' brand values. Mention how your skills align with the responsibilities outlined in the job description.
Highlight Relevant Skills: Emphasise skills such as commercial awareness, organisational abilities, and team management. Provide concrete examples of how you've successfully applied these skills in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Inditex
✨Show Your Retail Experience
Make sure to highlight your previous experience in managing a fast-paced retail environment. Share specific examples of how you've driven sales and improved store performance in your past roles.
✨Demonstrate Team Management Skills
Discuss your experience in team management, including how you've motivated and trained staff. Be prepared to give examples of how you've handled team dynamics and resolved conflicts.
✨Understand Stock Management
Familiarise yourself with stock management processes and be ready to discuss how you would manage deliveries and replenishments. Showing knowledge of stock systems can set you apart from other candidates.
✨Emphasise Customer Service Excellence
Prepare to talk about your approach to delivering exceptional customer service. Share instances where you've resolved customer issues or enhanced the shopping experience, as this is crucial for the role.
