Recruiter

The Recruiter plays a critical, front‑line role in attracting, identifying and hiring talent to meet the immediate and future needs of our retail stores across the UK and Ireland. This is a high‑energy, operational recruitment role working at pace within a live retail environment. The role is not only office‑based — it requires regular store visits, direct engagement with hiring managers, and proactive candidate sourcing on the ground. The Recruiter is responsible for delivering end‑to‑end recruitment while ensuring a strong candidate experience, building robust talent pipelines, and responding quickly to changing store priorities.

Key Responsibilities

• Talent Sourcing & Retail Recruitment Delivery
  • Screen CVs and assess candidates against role requirements, retail experience, availability, and cultural fit.
  • Conduct high‑volume candidate calls, appointments, and classifications aligned to current and future store needs.
  • Develop and execute recruitment strategies for Sales Assistant and Management roles, using multiple channels (ATS, job boards, social media, referrals, networking, and in‑store activity).
  • Proactively source candidates via the internal ATS and external platforms, including visiting stores and challenging locations to attract local talent.
  • Stay close to the market to maintain a competitive edge in attraction, assessment, and sourcing.
  • Ensure candidates are fully pre‑screened before progressing into store interview stages across the UK and Ireland.
  • Plan, coordinate, and deliver 1:1 and group interviews, including assessment days and store‑based recruitment activity.
  • Manage offers, hiring decisions, and all recruitment administration (offers, contracts, store communications, and hiring paperwork).
  • Follow up and support onboarding processes for new starters to ensure a smooth transition into store teams.
• Hiring Manager & Store Partnership
  • Work closely with Store Managers, Area Managers, and HR to define role requirements, competencies, and selection criteria.
  • Build strong, trusted relationships with all INDITEX UK & Ireland stores, with stores treated as the top priority.
  • Maintain regular communication with HR, Heads of Department, and stores to understand hiring pressures and workforce plans.
  • Provide insight on local talent markets, availability, and hiring challenges to support decision‑making.
• HR, Projects & Employer Branding
  • Design and update job descriptions and interview questions aligned to retail realities.
  • Support and deliver employer branding initiatives that reflect the pace, culture, and expectations of store roles.
  • Organise and attend job fairs, recruitment events, group interviews, and inductions.
  • Support quarterly and annual hiring forecasts based on store trading needs.
  • Contribute to the development of policies and best practices for talent assessment and interviewing.
  • Represent INDITEX internally and externally at recruitment events, acting as a brand ambassador.
  • Manage candidate data in full compliance with GDPR and internal policies.
  • Propose and support projects that improve recruitment quality, speed, productivity, and internal brand visibility.
  • Ensure all recruitment activity complies with employment law, internal standards, and D&I commitments.
• Talent Pool Management
  • Maintain accurate and up‑to‑date data within the INDITEX ATS and external job boards.
  • Build and nurture long‑term relationships with previous applicants and future talent.
  • Track and analyse recruitment metrics to maintain a healthy talent pool and continuously improve sourcing strategies.
• Candidate Experience
  • Deliver a positive, efficient, and transparent candidate journey from first contact through onboarding.
  • Maintain clear and timely communication on interview stages, timelines, and outcomes.
  • Provide candidates with clear information on roles, benefits, salary, and the retail working environment.
  • Act as the first point of contact for candidates, ensuring professional, consistent, and supportive candidate care.

Skills, Experience & Attitudes

• Strong understanding of full‑cycle recruitment, ideally within a fast‑paced or retail environment.
• Solid knowledge of candidate selection, interviewing, and assessment methods.
• Excellent organisational, communication, and relationship‑building skills.
• Comfortable managing high volumes and shifting priorities in a live retail setting.
• Proactive, resilient, and solutions‑focused with a hands‑on approach.
• Able to work under pressure, meet deadlines, and adapt quickly to store needs.
• High attention to detail, confidentiality, and professionalism.
• Strong team player with the ability to work independently and take ownership.
• Self‑motivated, energetic, and comfortable being visible in stores.