At a Glance
- Tasks: Lead a dynamic team, drive sales, and create an exceptional customer experience.
- Company: Join Bershka, part of a leading global fashion retail group.
- Benefits: Enjoy a competitive salary, 25% staff discount, and 28 days holiday.
- Other info: Opportunities for progression and personal development in a diverse team.
- Why this job: Make a real impact on culture and customer experience in a fast-paced environment.
- Qualifications: Proven leadership skills and emotional intelligence in retail.
The predicted salary is between 25000 - 30000 £ per year.
About the Role
At Bershka, we don’t just manage stores; we create energy, culture, and commercial impact. Our teams move fast, think creatively, and bring personality and confidence to every customer interaction. As a responsible, you’ll be a key leader on the shop floor, combining emotional intelligence, commercial awareness, and operational excellence to deliver results through people. You’ll inspire and motivate your team, shape the customer experience, and translate commercial insight into action. You’ll support the management team in driving performance and developing talent, while ensuring every interaction reflects our brand values. This role is for someone who thrives at pace, leads with integrity and impact, and knows how to build trust, momentum, and results every day.
What You’ll Be Responsible For
- Lead with Emotional Intelligence
- Motivate, coach, and develop your team through active listening, empathy, and clear direction.
- Build trust and accountability within a diverse team.
- Handle challenges calmly and professionally, setting the tone for the store.
- Drive Commercial Performance
- Analyze sales performance, KPIs, and product data to make informed decisions.
- Translate commercial insights into action on the shop floor.
- Ensure strong execution of visual merchandising, stock management, and replenishment.
- Deliver Exceptional Customer Experience
- Role model proactive, personalized, and solution-focused service.
- Anticipate customer needs and support your team to exceed expectations.
- Own Operational Excellence
- Prioritize effectively in a high-volume environment.
- Ensure standards, processes, and compliance are consistently met.
- Balance people leadership with operational delivery.
- Champion Our Values
- Act with integrity and professionalism.
- Promote inclusivity, collaboration, and sustainability initiatives.
What We’re Looking For
- Proven experience leading teams in a fast-paced retail environment.
- Strong emotional intelligence and the ability to influence others positively.
- Commercial awareness — confident interpreting sales data and taking action.
- Exceptional time management and organizational skills.
- Resilience and adaptability in a constantly evolving environment.
- High personal standards, integrity, and accountability.
What we offer
Competitive salary, 25% staff discount across all Inditex brands, 28 days holiday allowance, Company pension scheme and “More for Less” benefits platform with a wide range of discounts.
Why Join Bershka
Bershka is part of one of the world’s leading fashion retail groups. Here, performance and people go hand in hand. You’ll join a dynamic, diverse team where your leadership makes a real impact on sales, on culture, and on customer experience. We invest in talent, reward ownership, and create opportunities for progression within a global business. If you’re ready to lead with purpose, energy, and commercial focus we’d love to hear from you.
Bershka Newcastle Menswear Responsible employer: Inditex
At Bershka, we pride ourselves on being more than just a retail store; we foster a vibrant culture that empowers our employees to thrive. Located in Newcastle, our dynamic team enjoys competitive salaries, generous staff discounts, and ample opportunities for personal and professional growth within a global fashion leader. Join us to make a meaningful impact while working in an inclusive environment that values integrity, collaboration, and sustainability.
StudySmarter Expert Advice🤫
We think this is how you could land Bershka Newcastle Menswear Responsible
✨Tip Number 1
Get to know the company culture before your interview. Dive into Bershka's values and mission, and think about how your own experiences align with them. This will help you connect on a personal level during the chat.
✨Tip Number 2
Practice your emotional intelligence skills! Think of examples where you've motivated a team or handled challenges calmly. Being able to share these stories will show that you can lead with integrity and impact.
✨Tip Number 3
Brush up on your commercial awareness. Familiarise yourself with sales data and KPIs relevant to the role. Being able to discuss how you would translate insights into action will impress the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Bershka team and ready to make an impact.
We think you need these skills to ace Bershka Newcastle Menswear Responsible
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share a bit about what makes you unique.
Tailor Your Application:Make sure to customise your application for the role at Bershka. Highlight your relevant experience and skills that align with the job description. We love seeing how you can bring energy and culture to our team!
Be Specific with Examples:Use specific examples from your past experiences to demonstrate your leadership skills and emotional intelligence. We’re looking for real-life stories that show how you’ve motivated teams or handled challenges effectively.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Inditex
✨Show Your Emotional Intelligence
During the interview, demonstrate your ability to connect with others. Share examples of how you've motivated and developed your team in previous roles. Highlight your active listening skills and how you handle challenges with empathy and professionalism.
✨Know Your Numbers
Be prepared to discuss sales performance and KPIs relevant to the role. Familiarise yourself with basic retail metrics and be ready to explain how you've used data to drive commercial performance in past positions. This shows that you can translate insights into actionable strategies.
✨Exemplify Customer-Centric Service
Think of specific instances where you went above and beyond for customers. Be ready to talk about how you anticipate customer needs and how you’ve trained your team to deliver exceptional service. This aligns perfectly with Bershka's focus on creating a personalised shopping experience.
✨Demonstrate Your Leadership Style
Prepare to discuss your approach to leading a diverse team. Share how you build trust and accountability among team members, and provide examples of how you've balanced people leadership with operational excellence in a fast-paced environment.
