At a Glance
- Tasks: Lead customer experience across all channels and develop store teams to exceed sales targets.
- Company: Join Zara, a leading fashion retailer in the UK & Ireland.
- Benefits: Gain valuable experience in a dynamic retail environment with competitive pay.
- Other info: Opportunity for career growth in a fast-paced, stylish environment.
- Why this job: Make a real impact on customer satisfaction and drive omnichannel success.
- Qualifications: Experience in customer service and team leadership is essential.
The predicted salary is between 27000 - 33000 £ per year.
Zara in the UK & Ireland is seeking a Customer Experience Manager on maternity cover for a store-based role.
You will lead customer experience across all channels, driving omnichannel integration and developing store teams to exceed sales targets.
Reporting to the Store Director, you will train staff, manage payroll and ER processes, ensure store standards and security, and promote sustainable, customer-centric service across the business.
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Omnichannel Customer Experience Lead (Store-Based) in Newcastle upon Tyne employer: Inditex
INDITEX is an excellent employer that fosters a vibrant work culture in Liverpool, where diversity and teamwork are at the forefront. Employees benefit from comprehensive training and development opportunities, enabling them to grow their careers while contributing to a dynamic retail environment focused on driving sales and customer satisfaction.
