Stockroom Responsible – Full Time (Zara Home London)
Location: [Insert Location] Contract: Full-Time Reports to: General Manager & Deputy Manager
At Zara Home , every detail matters. Our collections are crafted to create warm, inspiring and beautifully curated spaces — and behind every inviting store is a stockroom that runs with precision, care and organisation.
We are looking for a Stockroom Responsible to lead our delivery and stockroom operations. This is a hands‐on leadership role in a fast‐paced, high‐volume environment where calm organisation and attention to detail are essential. If you love structure, enjoy leading a team and take pride in creating order behind the scenes, this could be the perfect next step for you.
What You'll Be Doing
Delivery & Stockroom Operations
Oversee the full delivery process, ensuring products are processed efficiently and with care
Handle fragile homeware items with precision and respect
Maintain a clean, organised and safe stockroom environment
Ensure timely and accurate replenishment to support the store's visual standards
Anticipate capacity challenges and implement practical solutions
Support preparation for key trading periods and seasonal changes
Leadership & Team Development
Train, guide and support the stockroom and delivery team
Plan team schedules to ensure strong operational coverage
Promote a calm, respectful and collaborative working environment
Support performance development and regular feedback conversations
Lead by example with professionalism, organisation and care
Standards, Safety & Communication
Maintain high housekeeping and safety standards
Ensure stock control processes and company procedures are followed
Communicate clearly with management and commercial teams
Report and follow up on operational or maintenance issues
Contribute to overall store performance and KPIs
Experience We're Looking For
External Candidates:
Experience supervising or leading in retail, warehouse or operational settings
Strong understanding of delivery and stockroom processes
Ability to work at pace while maintaining high standards
Internal Candidates:
Strong performance record
Good understanding of brand standards and routines
Demonstrated leadership capability
Skills & Attitude
We're looking for someone who brings:
Excellent organisation and time management
High attention to detail, especially with delicate products
Calmness and structure under pressure
Adaptability in a fast‐moving environment
Emotional intelligence and supportive leadership
Reliability, accountability and a proactive mindset
Clear, professional communication
Motivation to grow within the brand
Please Note
This role involves daily deliveries, physical activity, lifting and moving stock, and being on your feet for extended periods. Working hours may include early mornings, evenings and weekends depending on business needs.
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