At a Glance
- Tasks: Support Zara Home & Oysho stores by managing HR operations and enhancing employee experience.
- Company: Join a leading retail brand with a focus on people and performance.
- Benefits: Competitive salary, travel opportunities, and a dynamic work environment.
- Other info: Hands-on role with opportunities for growth and development in a fast-paced setting.
- Why this job: Make a real impact on store performance and employee wellbeing every day.
- Qualifications: Solid HR experience, strong people management skills, and a proactive approach.
The predicted salary is between 40000 - 50000 £ per year.
We're looking for an experienced HR People Manager to support our Zara Home & Oysho stores across the UK & Ireland. This is a field-based role, working closely with store and regional teams to make sure our people strategy works in reality — on the shop floor, in day-to-day operations, and in how teams are supported.
You'll balance commercial priorities with people needs, ensuring stores are resourced properly, compliant, and set up to perform.
Your responsibilities:
- Managing hours budgets and rota strategies across your region to ensure the right coverage in stores
- Partnering with the Brand Director and Regional teams to align people planning with business needs
- Reviewing key people and productivity data, and turning it into clear, practical actions
- Leading Employee Relations cases, giving clear, fair and legally compliant guidance
- Ensuring Health & Safety and wellbeing standards are consistently delivered in stores
- Improving the onboarding experience so new starters feel prepared and supported
- Driving recruitment activity, focusing on quality, speed, and fit for retail roles
- Taking action to reduce turnover and absence, with realistic and workable solutions
- Supporting store teams with engagement and wellbeing initiatives that make a difference day-to-day
- Delivering training sessions and workshops for managers
- Building succession plans and developing talent across your region
- Ensuring fair and consistent pay practices within company guidelines
- Driving D&I practices in a practical, store-focused way
- Developing and supporting In-Store HR Advisors
What we're looking for:
- Solid HR operational experience, ideally in retail or a multi-site environment
- Confident managing ER cases and employment law matters
- Experience working with payroll, HR systems, and admin processes
- Strong people management and influencing skills
- Comfortable working autonomously in a fast-paced, changing environment
- Able to manage priorities across multiple stores and stakeholders
- Commercial awareness — understanding how people decisions impact store performance
- Willingness to travel regularly
Desirable:
- CIPD qualification
- IOSH or Health & Safety knowledge
What this role is really like:
This is a hands-on, field-based HR role. You'll spend time in stores, working directly with managers and teams, supporting real situations as they happen.
You'll need to be:
- Practical and solutions-focused
- Comfortable challenging when needed
- Organised and able to juggle multiple priorities
- Focused on making things work in-store, not just on paper
Why join us?
You'll be part of a team where people decisions directly impact store performance and employee experience. Your work will be visible, relevant, and applied every day.
Human Resources Manager in London employer: Inditex
As a Human Resources Manager at Zara Home & Oysho, you'll thrive in a dynamic and supportive work culture that prioritises both employee engagement and operational excellence. With opportunities for professional growth and development, you will play a crucial role in shaping the people strategy across our UK and Ireland stores, ensuring a meaningful impact on team performance and wellbeing. Join us to be part of a collaborative environment where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Human Resources Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the HR field. Attend industry events, join online forums, or even reach out to folks on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for those interviews! Research the company, understand their culture, and be ready to discuss how your experience aligns with their needs. Practise common HR scenarios and think about how you'd handle them in real-life situations.
✨Tip Number 3
Showcase your skills! Bring examples of your past successes in HR, especially in retail or multi-site environments. Whether it’s improving onboarding processes or driving engagement initiatives, make sure you highlight how you've made a difference.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are genuinely interested in joining our team. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start.
We think you need these skills to ace Human Resources Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the HR People Manager role. Highlight your solid HR operational experience and any relevant retail or multi-site experience. We want to see how your skills align with our needs!
Showcase Your People Skills:In your application, emphasise your strong people management and influencing skills. Share examples of how you've successfully managed ER cases or improved team engagement. We love seeing real-life impacts!
Be Clear and Concise:When writing your cover letter, keep it clear and concise. Address how you can balance commercial priorities with people needs, and don’t forget to mention your willingness to travel regularly. We appreciate straightforward communication!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Let’s get started on this journey together!
How to prepare for a job interview at Inditex
✨Know Your HR Stuff
Make sure you brush up on your HR operational experience, especially in retail or multi-site environments. Be ready to discuss specific examples of how you've managed employee relations cases and navigated employment law matters.
✨Showcase Your People Skills
This role is all about people management, so be prepared to demonstrate your influencing skills. Think of situations where you've successfully supported teams or improved engagement and wellbeing initiatives, and share those stories during the interview.
✨Understand the Business Impact
Familiarise yourself with how HR decisions affect store performance. Be ready to discuss how you've aligned people planning with business needs in previous roles, and come equipped with ideas on how to balance commercial priorities with people needs.
✨Be Ready for Practical Scenarios
Since this is a hands-on role, expect practical questions or scenarios during the interview. Prepare to talk through how you'd handle real-life situations in stores, such as managing rotas or improving onboarding experiences for new starters.
