At a Glance
- Tasks: Support Zara Home & Oysho stores by managing HR operations and enhancing employee experience.
- Company: Join a leading retail brand with a focus on people and performance.
- Benefits: Competitive salary, travel opportunities, and a dynamic work environment.
- Other info: Hands-on role with excellent career growth and development opportunities.
- Why this job: Make a real impact on store performance and employee wellbeing every day.
- Qualifications: Experience in HR, strong people management skills, and a passion for retail.
The predicted salary is between 40000 - 50000 £ per year.
We’re looking for an experienced HR People Manager to support our Zara Home & Oysho stores across the UK & Ireland. This is a field-based role, working closely with store and regional teams to make sure our people strategy works in reality — on the shop floor, in day-to-day operations, and in how teams are supported.
You’ll balance commercial priorities with people needs, ensuring stores are resourced properly, compliant, and set up to perform.
Your responsibilities:
- Managing hours budgets and rota strategies across your region to ensure the right coverage in stores
- Partnering with the Brand Director and Regional teams to align people planning with business needs
- Reviewing key people and productivity data, and turning it into clear, practical actions
- Leading Employee Relations cases, giving clear, fair and legally compliant guidance
- Ensuring Health & Safety and wellbeing standards are consistently delivered in stores
- Improving the onboarding experience so new starters feel prepared and supported
- Driving recruitment activity, focusing on quality, speed, and fit for retail roles
- Taking action to reduce turnover and absence, with realistic and workable solutions
- Supporting store teams with engagement and wellbeing initiatives that make a difference day-to-day
- Delivering training sessions and workshops for managers
- Building succession plans and developing talent across your region
- Ensuring fair and consistent pay practices within company guidelines
- Driving D&I practices in a practical, store-focused way
- Developing and supporting In-Store HR Advisors
What we’re looking for:
- Solid HR operational experience, ideally in retail or a multi-site environment
- Confident managing ER cases and employment law matters
- Experience working with payroll, HR systems, and admin processes
- Strong people management and influencing skills
- Comfortable working autonomously in a fast-paced, changing environment
- Able to manage priorities across multiple stores and stakeholders
- Commercial awareness — understanding how people decisions impact store performance
- Willingness to travel regularly
Desirable:
- CIPD qualification
- IOSH or Health & Safety knowledge
What this role is really like:
This is a hands-on, field-based HR role. You’ll spend time in stores, working directly with managers and teams, supporting real situations as they happen.
You’ll need to be:
- Practical and solutions-focused
- Comfortable challenging when needed
- Organised and able to juggle multiple priorities
- Focused on making things work in-store, not just on paper
Why join us?
You’ll be part of a team where people decisions directly impact store performance and employee experience. Your work will be visible, relevant, and applied every day.
Human Resorces People Manager Oysho & Zara Home in London employer: Inditex
Joining Zara Home & Oysho as an HR People Manager offers a unique opportunity to work in a dynamic, field-based environment where your contributions directly enhance employee experience and store performance. With a strong focus on professional development, a supportive work culture, and a commitment to diversity and inclusion, you will thrive in a role that values your expertise while providing the chance to make a tangible impact across multiple locations in the UK and Ireland.
StudySmarter Expert Advice🤫
We think this is how you could land Human Resorces People Manager Oysho & Zara Home in London
✨Tip Number 1
Network like a pro! Reach out to current employees at Zara Home & Oysho on LinkedIn. Ask them about their experiences and any tips they might have for landing the HR People Manager role. Personal connections can give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for the interview by understanding the company culture. Dive into Zara Home & Oysho’s values and how they align with your own. Be ready to discuss how you can enhance their people strategy and make a real impact on the shop floor.
✨Tip Number 3
Showcase your hands-on experience! During interviews, share specific examples of how you've tackled HR challenges in retail. Highlight your ability to balance commercial priorities with people needs, as this is key for the role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can set you apart from other candidates. Plus, it shows you’re genuinely interested in joining the team at Zara Home & Oysho.
We think you need these skills to ace Human Resorces People Manager Oysho & Zara Home in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the HR People Manager role. Highlight your operational HR experience, especially in retail, and don’t forget to mention any relevant qualifications like CIPD.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this field-based role. Share specific examples of how you've balanced commercial priorities with people needs in previous positions.
Showcase Your People Skills:In your application, emphasise your strong people management and influencing skills. We want to see how you’ve successfully managed ER cases or improved team engagement in past roles.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Inditex
✨Know Your HR Stuff
Make sure you brush up on your HR operational experience, especially in retail. Be ready to discuss how you've managed employee relations cases and your understanding of employment law. This role is all about practical solutions, so have some examples up your sleeve!
✨Showcase Your People Skills
This position requires strong people management and influencing skills. Think of specific instances where you've successfully engaged with teams or resolved conflicts. Highlighting your ability to connect with others will show you're the right fit for a hands-on role.
✨Demonstrate Commercial Awareness
Understand how your people decisions impact store performance. Be prepared to discuss how you've balanced commercial priorities with people needs in previous roles. This will show that you can think strategically while still being practical.
✨Be Ready to Travel
Since this is a field-based role, express your willingness to travel regularly. Share any past experiences where you've successfully managed multiple locations or stakeholders, as this will demonstrate your ability to juggle priorities effectively.
