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For Companies At a Glance
- Tasks: Lead back-of-house operations, ensuring efficient stock flow and high customer service standards.
- Company: Join Lefties, part of the Inditex family, a global leader in fashion retail.
- Benefits: Enjoy a competitive salary, 25% staff discount, 28 days holiday, and pension scheme.
- Why this job: Thrive in a fast-paced environment while making a real impact on customer experiences.
- Qualifications: Strong organisational skills, resilience, and ability to lead high-performing teams.
- Other info: Great career progression opportunities and commitment to sustainability initiatives.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Lefties is a part of the Inditex family of brands, within one of the world's leading fashion retail groups, with global brands including Zara, Pull&Bear, Massimo Dutti, Bershka, Stradivarius, Oysho and Zara Home. Fashion is what we sell. How we work is what sets us apart: teamwork, respect, curiosity and sustainability, with people at the center of every success. As Lefties expands in the UK, we're building teams who thrive on pace, purpose and customer-first retail.
The role
As an Operations Manager, you lead the engine behind the store - stock flow, replenishment, online processing and back-of-house routines - ensuring the shopfloor has what it needs to deliver great customer experiences. You'll run a high-volume operation with accuracy and speed, balancing priorities, deadlines and people leadership to keep the store moving. This role is ideal for someone who is organised, resilient and calm under pressure, with a strong operational mindset and the ability to build motivated, high-performing teams.
This role is for you if you...
- Thrive in fast-paced, high-volume environments and stay calm under pressure
- Are highly organised, reliable and strong at managing multiple deadlines
- Lead with emotional intelligence - clear communication, fairness and positive energy
- Are commercially aware and understand how stock flow drives sales and service
- Are adaptable - you problem-solve quickly and keep operations running smoothly
- Care about standards, accuracy and doing things the right way
- Are resilient and ambitious, ready to grow within Inditex
What you'll do
- Oversee all back-of-house operations, ensuring product flow is efficient, accurate and safe
- Monitor and improve replenishment routines and KPIs to meet company expectations
- Maintain healthy stock levels in store, managing inbound and outbound movements in line with guidelines
- Deliver strong execution of deliveries, processing deadlines and hourly replenishment at pace
- Lead and optimise online organisation: managing daily deadlines and maximising online packages to support store productivity
- Use commercial and product data to support store performance, availability and productivity
- Ensure smooth, proactive communication between stockroom, departments and front of house
- Motivate, coach and develop your team to deliver high standards consistently
- Support a high level of customer service by ensuring the right product is in the right place at the right time
- Act as an ambassador for Inditex sustainability initiatives
What we offer
Competitive salary, 25% staff discount across all Inditex brands, 28 days holiday allowance, company pension scheme and the "More for Less" benefits platform with a wide range of discounts. At Inditex, internal talent is our greatest asset. We offer clear progression opportunities, continuous learning through training and e-learning, and the chance to contribute to social and sustainability projects that make a real difference. We are committed to creating a recruitment process that is inclusive and accessible to everyone. Adjustments are available for candidates with disabilities or long-term conditions.
Operations Manager - Lefties Lakeside NEW OPENING in Grays employer: Inditex
Contact Detail:
Inditex Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager - Lefties Lakeside NEW OPENING in Grays
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Lefties' values and mission. This will help you connect your experiences with what they stand for, showing that you're not just a fit for the role but also for the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to operations management. Think about how your past experiences align with the fast-paced environment at Lefties, and be ready to share specific examples.
✨Tip Number 3
Show off your leadership skills! Be prepared to discuss how you've motivated teams in the past. Highlight your emotional intelligence and how it helped you manage stress and keep operations running smoothly.
✨Tip Number 4
Don’t forget to ask questions! Prepare thoughtful questions about the role and the team dynamics. This shows your genuine interest in the position and helps you assess if Lefties is the right fit for you. And remember, apply through our website for the best chance!
We think you need these skills to ace Operations Manager - Lefties Lakeside NEW OPENING in Grays
Some tips for your application 🫡
Show Your Organisational Skills: As an Operations Manager, being organised is key. Make sure your application highlights your ability to manage multiple tasks and deadlines effectively. Use examples from your past experiences to showcase how you keep things running smoothly.
Communicate Clearly: We value clear communication, so ensure your written application reflects this. Be concise and direct in your language, and don’t forget to express your enthusiasm for the role and the company. A positive tone can really make a difference!
Demonstrate Your Resilience: The retail environment can be fast-paced and challenging. Share instances where you've thrived under pressure or solved problems quickly. This will show us that you have the resilience and adaptability we’re looking for in an Operations Manager.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Lefties and our values!
How to prepare for a job interview at Inditex
✨Know Your Operations Inside Out
Before the interview, dive deep into the specifics of operations management, especially in a retail context. Familiarise yourself with stock flow, replenishment processes, and how they impact customer experience. This knowledge will help you demonstrate your operational mindset and show that you understand the core of what Lefties is all about.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in high-pressure environments. Think about times when you motivated your team or improved performance. Highlighting your emotional intelligence and ability to communicate clearly will resonate well with the interviewers, as they value strong people leadership.
✨Be Ready to Problem-Solve
Anticipate questions that test your problem-solving skills. Think of scenarios where you had to adapt quickly to changing circumstances or resolve operational issues. Being able to articulate your thought process and the steps you took to keep operations running smoothly will impress the interviewers.
✨Align with Their Values
Research Lefties' commitment to sustainability and teamwork. Be prepared to discuss how you can contribute to these values in your role as Operations Manager. Showing that you care about standards and doing things the right way will align you with their company culture and make you a more attractive candidate.
