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For Companies At a Glance
- Tasks: Lead a dynamic team, manage stock, and drive sales in a fast-paced retail environment.
- Company: Join Stradivarius, a trendy fashion brand with a vibrant culture.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth.
- Why this job: Be at the forefront of fashion while making a real impact on store success.
- Qualifications: Experience in retail management and a passion for customer service.
- Other info: Great chance to develop leadership skills in a supportive team.
The predicted salary is between 28800 - 43200 £ per year.
Overview
STRADIVARIUS MANCHESTER
SUPERVISOR
Full time Position
Reporting to
General Manager / Department Manager / Deputy Manager
Purpose
To assist and support the GM, DM or DY in the running of the store or the department in line with Company objectives and standards. To supervise the shop floor and coordinate employees activity.
Key Responsibilities
- Stock Management and Sales
- To manage daily replenishment.
- To make commercial actions using the commercial reports provided.
- To communicate with the General Manager, Department Manager or Deputy Manager regarding the feedback about new lines, product requests and future arrivals.
- To drive sales to improve store performance and to support the GM/DM/DY to keep within budget. To ensure the profit and productivity goals are met by contributing towards the management of payroll hours, sales and P&L
- To be aware of what is new in the delivery, what is expected on the next one, and to manage the product available in the shop floor and stockroom
- To ensure that fitting rooms are covered and merchandise is redistributed efficiently and accurately.
- Delivery and Stock Organization
- To manage the complete delivery process allocating the new lines on the shop floor and brief the team about them and managing the replenishment.
- To organize overstock as per Company policies
- To manage delivery productivity in line with Company targets
- To understand how to use the Stock Management System (Devices) for all product transfers and deliveries meeting deadlines.
- Merchandising
- To work with the Merchandising team to plan and adapt the store merchandising and internal mannequins according to Company criteria and sales.
- To ensure that visual merchandising standards and to properly maintain fixtures and decorations.
- To be aware of the competitors and the current trends.
- Customer Service
- To deliver exceptional customer service by ensuring all team members are fully trained.
- To solve any customer issues as they arise.
- To offer add-on sales (i.e.: gift cards, accessories, alterations, etc.) and promote on line sales.
- To understand and enforce the return policy
- Store Procedures and Cost Control
- To support the General Manager in completing the security checklist and to ensure that all security procedures are followed in the store
- To get involved the stock take process, the sales preparation process.
- To update the Maintenance File and to support the management team in using it effectively
- To show awareness of personnel and other controllable costs
- Health and Safety
- To ensure that all areas in the store are maintained clean and tidy and to communicate with the management team/security in case and incident happens
- To know who the appointed First Aiders and Fire Marshals are in the store and to understand and promote the role of the Safety Champion
- HR & Team Management
- To support the management team in preparing monthly rotas, daily planners and holidays according to business needs
- To encourage employees participation in daily team briefs and to support the management team with new ideas
- To participate in performance reviews for employees (I.e. sickness, absence, lateness, return to work, etc.)
- To support the management team in all Payroll procedures
- To get involved in the recruitment process (stores outside London) and to drive the first induction of new employees.
- To ensure that continuous comprehensive training of all Sales Assistants is completed in line with Company’s guidelines
- To be an ambassador in the company’s sustainability project and ensure that the company upholds and works towards finding new, innovative and economically reductive ways to stay sustainable
Experience and Qualifications
- Experience managing a fast-paced retail operation.
- To drive sales and can provide examples
- Team management experience
Skills and Attitudes
- Forward planning skills
- Commercial awareness.
- Organizational and time management skills
- Oriented to achieve or even exceed goals
- Identifies problems and uses initiatives to seek proactive solutions
- Communication and interpersonal skills
- Self-motivated and motivate others.
- Work autonomously and as a part of a team.
INDINDITEXVM
#J-18808-Ljbffr
Floor Manager Stradivarius employer: Inditex
Contact Detail:
Inditex Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Manager Stradivarius
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of digging on Stradivarius. Check out their social media and website to understand their vibe. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Grab a mate and do some mock interviews. Focus on common questions for retail management roles, like how you handle stock management or drive sales. The more comfortable you are, the better you'll perform when it counts!
✨Tip Number 3
Show off your leadership skills! During the interview, share specific examples of how you've successfully managed a team or improved store performance in the past. This will demonstrate that you have what it takes to be a Floor Manager at Stradivarius.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Floor Manager Stradivarius
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Floor Manager role at Stradivarius. Highlight your experience in retail management and any specific achievements that align with the responsibilities listed in the job description.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this position. Use it to showcase your passion for retail and how your skills can help drive sales and improve store performance.
Showcase Your Team Management Skills: Since team management is key for this role, be sure to include examples of how you've successfully led a team in the past. We want to see how you motivate others and handle challenges!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the Stradivarius team!
How to prepare for a job interview at Inditex
✨Know Your Store Inside Out
Before the interview, make sure you’re familiar with Stradivarius and its latest collections. Check out their website and social media to understand their style and current trends. This will help you speak confidently about how you can contribute to the store's success.
✨Showcase Your Leadership Skills
As a Floor Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past. Think about times when you motivated your team or resolved conflicts. This will demonstrate your capability to support the management team effectively.
✨Understand Stock Management
Brush up on your knowledge of stock management systems and processes. Be ready to discuss how you would handle daily replenishment and manage deliveries. Showing that you can efficiently organise stock will impress the interviewers.
✨Customer Service is Key
Prepare to talk about your approach to customer service. Think of specific instances where you went above and beyond for a customer. Highlighting your commitment to exceptional service will resonate well, as it’s a core value for Stradivarius.
