At a Glance
- Tasks: Lead store performance, drive sales, and coach your team to deliver exceptional customer experiences.
- Company: Join Massimo Dutti, a premium fashion retailer with a commitment to sustainability.
- Benefits: Competitive salary, inclusive culture, and opportunities for personal and professional growth.
- Other info: Embrace diversity and inclusion while thriving in a fast-paced, supportive workplace.
- Why this job: Be at the forefront of retail, making impactful decisions in a dynamic environment.
- Qualifications: Strong leadership experience in retail, with a focus on KPIs and team motivation.
The predicted salary is between 30000 - 40000 £ per year.
As Commercial Manager, you lead the commercial performance of the store. You use data, product insight and customer understanding to set priorities, drive sales and ensure the shopfloor is always aligned to what’s performing — while protecting Massimo Dutti’s premium standards. You work closely with the Store Director/General Manager and wider leadership team, translating KPIs into clear actions, coaching teams to deliver consistently, and reacting quickly to trade with smart, timely decisions.
What You’ll Be Doing
- Commercial Performance: Own and drive store commercial performance: sales, productivity and key KPIs, leading your team to understand targets and deliver results. Analyse daily trade and product performance, turning insight into clear priorities and actions, translating insight into clear direction for your team. Ensure strong product placement, availability and standards across key stories and best sellers, supporting the team to maintain high standards. React quickly to performance changes, adjusting strategy to maximise results, motivating the team to adapt and respond with pace.
- Team Leadership & Collaboration: Partner with VM and Operations to ensure flow, replenishment and presentation support the commercial plan, coordinating the team to deliver strong execution. Coach and influence teams to deliver a premium customer experience that drives conversion, developing the team through feedback and accountability. Share commercial feedback and opportunities with store leadership and relevant teams, representing team insights clearly.
- Standards, Compliance & Ways of Working: Support consistent execution of store routines, compliance and Health & Safety standards, setting expectations for consistent delivery. Act as an ambassador for Inditex sustainability initiatives, role modelling behaviours across your team.
Experience & Qualifications: Strong commercial leadership experience in a premium retail environment (fashion desirable), helping your team stay organised and focused. Confident using KPIs, sales reports and product insight to drive performance, guiding the team to act on priorities.
Skills & Attitudes: Commercially sharp, proactive and confident making decisions in real time, keeping your team motivated through change. Calm under pressure, resilient and adaptable in fast-moving environments, creating a supportive environment for your team. Emotionally intelligent leader with clear communication and strong people skills, building engagement and ownership across your team. High standards and strong attention to detail across product, presentation and service, supporting the team to maintain high standards.
Inclusion & Accessibility: Inditex is committed to creating a diverse and inclusive workplace where everyone can thrive. We welcome applications from people of all backgrounds, abilities, and experiences. Adjustments can be made throughout the recruitment process to support you.
Massimo Dutti Commercial Manager-Oxford Street in City of Westminster employer: Inditex
Massimo Dutti is an exceptional employer that prioritises employee growth and development within a vibrant retail environment on Oxford Street. With a strong focus on commercial performance and team collaboration, employees benefit from a supportive culture that encourages innovation and high standards, while also being part of a company committed to sustainability and inclusivity. Join us to be part of a dynamic team where your contributions directly impact our success and customer experience.
StudySmarter Expert Advice🤫
We think this is how you could land Massimo Dutti Commercial Manager-Oxford Street in City of Westminster
✨Tip Number 1
Get to know the company inside out! Research Massimo Dutti's values, products, and recent news. This way, when you walk into that interview, you can show off your knowledge and passion for the brand.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of Commercial Manager and be ready to share specific examples.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even put in a good word for you. Plus, it shows you're genuinely interested in the company culture.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Massimo Dutti Commercial Manager-Oxford Street in City of Westminster
Some tips for your application 🫡
Show Your Commercial Savvy:When writing your application, make sure to highlight your experience in driving commercial performance. Use specific examples of how you've used data and insights to boost sales and improve team performance.
Be a Team Player:We love collaboration! Share instances where you've worked closely with others to achieve goals. Mention how you’ve coached teams or partnered with different departments to enhance the customer experience.
Keep It Professional Yet Personal:While we want to see your professional side, don’t forget to let your personality shine through. A touch of authenticity can make your application stand out, so feel free to share your passion for retail and leadership.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Inditex
✨Know Your Numbers
Before the interview, brush up on your understanding of KPIs and sales reports. Be ready to discuss how you've used data in previous roles to drive performance. This shows you can translate insights into actions, which is crucial for the Commercial Manager role.
✨Showcase Your Leadership Style
Prepare examples that highlight your leadership experience, especially in a premium retail environment. Think about times when you motivated your team through change or provided feedback that led to improved performance. This will demonstrate your ability to coach and influence effectively.
✨Understand the Brand
Familiarise yourself with Massimo Dutti’s brand values and sustainability initiatives. Be prepared to discuss how you can embody these values in your leadership style and decision-making. This shows your commitment to the brand and its standards.
✨Be Ready to Adapt
Think of scenarios where you had to react quickly to changes in performance or customer behaviour. Share how you adjusted strategies on the fly and kept your team motivated. This will highlight your resilience and adaptability, key traits for success in this fast-paced environment.
