ASSISTANT MANAGER ZARA HOME
ASSISTANT MANAGER ZARA HOME

ASSISTANT MANAGER ZARA HOME

City of London Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support the Store Manager in operations, product management, and customer care.
  • Company: Join Zara Home, a leading brand in stylish home decor.
  • Benefits: Competitive pay, employee discounts, and opportunities for growth.
  • Why this job: Be part of a dynamic team that values creativity and customer satisfaction.
  • Qualifications: Experience in retail management and strong team leadership skills.
  • Other info: Fast-paced environment with a focus on innovation and trendsetting.

The predicted salary is between 30000 - 42000 £ per year.

Mission

To support the Store Manager in store operations, product and people management with a full focus on customer care and on achieving company objectives.

Tasks

CUSTOMER

  • Has a full Customer Care focus, overseeing team training to ensure Customer Care standards are always high to build customer loyalty.
  • Resolves possible conflicts with customers, always prioritizing customer satisfaction.

PROCESSES

  • Ensure the stockroom is efficiently organised.

PRODUCT

  • Help boost store sales and performance.
  • Analyse daily sales rankings, new product performance, zero-sales items, and subfamily weight distribution planning adjustments based on furniture profitability, adapting product placement to store needs and available stock levels.
  • Analyse and cross-check data with their store profile and sales.
  • Monitor sales by ambience, tables and furniture to get the most out of the store’s strategic sections.
  • Ensure that Visual Merchandising reflects current trends and guarantee that the Visual team’s standards are met in the store and enhances bestsellers.
  • Know what new products have arrived, which will arrive in the next delivery, and make decisions about the product in-store based on that information.
  • Support the Store Manager ensuring all Health and Safety processes are complied with.
  • Ensure that cleanliness and tidiness protocols are always followed in the store.
  • Perform the Store Manager\\\’s duties in their absence.

Experience and Qualifications

  • Good knowledge of the Company, the brand and the store they are applying for
  • Experience managing a fast-paced retail operation
  • Knows how to drive sales and can provide examples
  • Good team management experience

Skills and Attitudes

  • Forward planning skills
  • Commercial awareness
  • Numerate and Articulate
  • Strong organisational and time management skills
  • Goal orientated: to be oriented to carry out a good job and achieve or even exceed goals
  • Flexibility and problem solving ability
  • Has initiative to identify problems and opportunities to be proactive
  • Ability to handle pressure and react quickly to situations. Uses initiative to make timely decisions in challenging conditions and circumstances
  • Excellent communication (both verbal and written) and interpersonal skills

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ASSISTANT MANAGER ZARA HOME employer: Inditex

As an Assistant Manager at Zara Home, you will thrive in a dynamic and supportive work environment that prioritises customer care and employee development. Our commitment to fostering a culture of teamwork and innovation ensures that you have ample opportunities for personal and professional growth, all while working in a vibrant retail setting that embraces current trends and promotes creativity. Join us to be part of a company that values your contributions and offers a rewarding career path in the heart of the retail industry.
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Contact Detail:

Inditex Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land ASSISTANT MANAGER ZARA HOME

✨Tip Number 1

Get to know the company inside out! Familiarise yourself with Zara Home's values, products, and customer service approach. This will help you stand out in interviews and show that you're genuinely interested in being part of the team.

✨Tip Number 2

Practice your customer care scenarios! Think about how you'd handle tricky situations with customers and be ready to share examples from your past experiences. This shows you can keep cool under pressure and prioritise customer satisfaction.

✨Tip Number 3

Show off your sales skills! Be prepared to discuss how you've driven sales in previous roles. Use specific examples to demonstrate your ability to analyse sales data and adapt strategies to boost performance.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives us a chance to see your enthusiasm for joining the Zara Home family right from the start.

We think you need these skills to ace ASSISTANT MANAGER ZARA HOME

Customer Care Focus
Conflict Resolution
Stockroom Organisation
Sales Analysis
Product Performance Analysis
Visual Merchandising
Health and Safety Compliance
Team Management
Forward Planning
Commercial Awareness
Organisational Skills
Time Management
Flexibility
Problem-Solving Ability
Communication Skills

Some tips for your application 🫡

Show Your Customer Care Skills: Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond to ensure customer satisfaction, as this is a key part of the role. Share specific examples that demonstrate your ability to resolve conflicts and build loyalty.

Know Your Numbers: Since the role involves analysing sales data, it’s important to showcase your numeracy skills. We love candidates who can provide examples of how they've used data to drive sales or improve store performance. Don’t shy away from sharing your analytical achievements!

Demonstrate Team Management Experience: We’re looking for someone who can lead a team effectively. In your application, mention any previous management roles and how you’ve motivated your team to achieve goals. Highlight your communication skills and how you’ve fostered a positive work environment.

Tailor Your Application: Take the time to customise your application for us at Zara Home. Mention specific aspects of our brand and store that resonate with you. This shows that you’ve done your homework and are genuinely interested in joining our team. Apply through our website to make it official!

How to prepare for a job interview at Inditex

✨Know Your Customer Care Standards

Before the interview, brush up on Zara Home's customer care policies and practices. Be ready to discuss how you would train your team to maintain high standards and resolve conflicts effectively. Show them you understand the importance of customer satisfaction!

✨Showcase Your Sales Savvy

Prepare examples of how you've driven sales in previous roles. Think about specific strategies you've implemented and the results achieved. This will demonstrate your commercial awareness and ability to analyse sales data, which is crucial for the Assistant Manager role.

✨Demonstrate Organisational Skills

Be ready to talk about how you manage stock and ensure the store runs smoothly. Discuss your experience with inventory management and how you keep things tidy and organised. This will highlight your strong organisational skills, which are key for this position.

✨Communicate Effectively

Practice your communication skills before the interview. You’ll need to articulate your thoughts clearly and confidently. Prepare to discuss how you handle pressure and make decisions quickly, as well as how you foster good relationships with your team and customers.

ASSISTANT MANAGER ZARA HOME
Inditex

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