Hotel Indigo K West Shepherd's Bush is seeking a Reception Supervisor to lead a Front of House team on shift. You will ensure smooth check-ins/check-outs, warm welcomes, and memorable guest experiences while coaching a cohesive team on service standards.
You will be on the floor, drive upsells and daily revenue targets, and maintain room allocations, billing, and guest profiles. This role requires flexibility to work 40 hours over 5 days in a weekly rota.
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Reception Supervisor - Lead Front Desk & Guest Experience employer: Indigokwest
At Hotel Indigo K West Shepherd’s Bush, we pride ourselves on fostering a vibrant and inclusive work culture that values each team member's contributions. As a Front Desk Concierge, you'll enjoy competitive benefits, opportunities for professional growth, and the chance to be part of a dynamic team dedicated to creating unforgettable experiences for our guests in a lively London setting. Join us and be a key player in crafting memorable local stays while developing your career in the heart of hospitality.