Project Coordinator, UK in Newport

We are seeking a talented individual to join our PMO to support existing deployment-based projects in the UK and EU, ensuring they are delivered on time, within budget and safely.

Responsibilities

• Assist in scheduling engineers in line with project SLAs and in conjunction with the Sub-Contracting Team, Engineering Team Leads and Workforce Scheduling Coordinators, by raising tickets on the Salesforce Field Service ticketing system.
• Arrange site access and permits as required by the project schedule.
• Maintain access records and key logs.
• Identify consumables and parts, place orders, track orders and coordinate deliveries to site (Materials Management).
• Coordinate and track tools and test equipment between field staff, updating relevant systems.
• Communicate with engineers, audit project documentation and arrange field quality audit reports internally and to customers.
• Provide holiday cover for absent colleagues.
• Create and maintain a project-specific SharePoint for storage and distribution of all project-related documentation.
• Act as point of contact between engineer and customer while work is being carried out on site.
• Escalate engineering issues to the relevant manager.
• Assist Resourcing with reporting on completed activities (KPI reporting).
• Manage simple profit and loss statements.
• Represent the company in customer meetings or conference calls, in an assisting or primary role.
• Provide financial and commercial support – sign acceptance reports and invoice against customer purchase orders.

Qualifications

• Minimum education level: 5 GCSEs or equivalent, including Maths and English.
• Advanced skills in Outlook, Excel, MS Word and PowerPoint.
• Essential experience with SharePoint or other cloud-based storage systems.
• Excellent verbal, written and presentation skills.
• High attention to detail and strong communication skills.
• Ability to interact with people at all levels and to prioritise events and deliverables.
• Good organisational skills and ability to work logically.
• Pragmatic approach to dealing with unexpected and challenging events.
• Ability to work both in a team and on own initiative, not afraid to seek support when necessary.
• Previous Project Coordinator experience preferred; DCN or subsea experience an advantage.
• Previous experience in the telecoms industry would be a strong advantage.

We welcome candidates from all backgrounds, especially those underrepresented in our industry, including women, people with disabilities and LGBTQ+ individuals.