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- Tasks: Collaborate with teams to analyse business needs and enhance internal systems.
- Company: Join Indigo, a leading telecoms company with a diverse and inclusive culture.
- Benefits: Enjoy personal growth, competitive salary, and a supportive work environment.
- Why this job: Make a real impact in a dynamic industry while developing your skills.
- Qualifications: Strong analytical skills and experience in stakeholder management.
- Other info: Be part of a team that values diversity and continuous improvement.
The predicted salary is between 30000 - 50000 £ per year.
The Indigo Development Operations Team delivers services that support, maintain, and enhance internal system tools used across the business. In addition, the team offers customer-facing 'add-on' services—such as customer portals, system integrations, and custom development—to clients who engage with our core offerings, including NOC, FLM, and Project delivery services.
Principle Accountabilities / Objectives
- Collaborate effectively with business users, customers, and the systems team to align on project goals and requirements.
- Proactively engage with stakeholders to communicate progress, manage expectations, and address concerns.
- Identify and understand business and customer needs, ensuring they are clearly communicated to the delivery team.
- Conduct business analysis to a level that supports accurate scoping, planning, and successful project delivery.
- Continuously refine and enhance business analysis practices to improve quality and efficiency.
- Actively contribute to the ongoing development of systems team processes and capabilities, supporting a culture of continuous improvement.
Main Responsibilities
- Business situation analysis: Determine the investigating approach such as interviews, shadowing, workshops etc. Ensuring collection of both qualitative & quantitative data. Defining problems and analysing root causes.
- Feasibility assessment: Support documentation of solution options, including cost / benefit, impact & risk analysis.
- Requirements definition & management: Fully managing the requirements lifecycle. Eliciting, documenting, analysing & organizing requirements.
- Acceptance testing: Devising acceptance test cases & scenarios; Planning, executing & reporting the outcome of acceptance tests.
- Business process improvement: Documenting, analysing & designing business processes.
- Stakeholder relationship management: Identifying stakeholders. Manage, monitor & improve stakeholder relationships. Implement stakeholder engagement / communication plans.
Culture & Opportunity
At Indigo, you’ll join an inclusive culture that values diversity, integrity, and merit, empowering you to reach your full potential. We welcome candidates from all backgrounds, especially those underrepresented in our industry, including women, people with disabilities, and LGBTQ+ individuals. As a leader in the telecoms industry, Indigo offers opportunities for personal and professional growth in a dynamic market projected to expand from US $1657.70 billion in 2020 to US $2395.47 billion by 2027. With over two decades of experience and a presence in 90+ countries, we specialize in technologies like Fixed Line, 5G, Edge DC, and Subsea. Recognized as one of the UK’s top-performing privately-owned technology companies, we prioritize the well-being and growth of our employees, fostering a respectful and inclusive atmosphere with over 30 nationalities. Our commitment to sustainability and innovation ensures a brighter future. We are a proud recipient of the Investors in People Gold Award, investing in growth and development. Join Indigo and make a real difference in an organization that offers opportunities at the right place and time.
About Indigo & Culture
At Indigo, our smart, ambitious teams are dedicated to supporting our customers. Our culture of ownership and transparency empowers our team to achieve goals and exceed customer expectations. For over twenty-five years, we’ve partnered with leading network carriers and hyperscalers, with a diverse talent pool that we celebrate. We cultivate and mentor the next generation to access growth opportunities. We understand that our people are the heart of our success and are committed to nurturing a work culture that prioritises well-being and growth. We value diversity, collaboration, and continuous learning, bringing together individuals from diverse backgrounds, cultures, and thinking styles to evolve into better professionals and leaders.
Salesforce Business Analyst in Magor employer: IndiGo
Contact Detail:
IndiGo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Business Analyst in Magor
✨Tip Number 1
Network like a pro! Reach out to current employees at Indigo or in similar roles on LinkedIn. A friendly chat can give you insider info and might even lead to a referral!
✨Tip Number 2
Prepare for the interview by understanding Indigo's culture and values. Think about how your skills as a Salesforce Business Analyst align with their mission. Show them you’re not just a fit for the role, but for the team!
✨Tip Number 3
Practice your problem-solving skills! Be ready to discuss real-life scenarios where you’ve identified business needs and delivered solutions. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the Indigo team!
We think you need these skills to ace Salesforce Business Analyst in Magor
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Salesforce Business Analyst role. Highlight your relevant experience and skills that align with the job description, especially around business analysis and stakeholder management.
Showcase Your Communication Skills: Since this role involves collaborating with various stakeholders, it’s crucial to demonstrate your communication prowess. Use clear and concise language in your application to reflect how you can effectively engage with both business users and customers.
Highlight Problem-Solving Abilities: The job requires identifying and analysing problems, so don’t shy away from sharing examples of how you've tackled challenges in the past. This will show us that you have the analytical mindset we’re looking for.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows your enthusiasm for joining our team!
How to prepare for a job interview at IndiGo
✨Know Your Business Analysis Basics
Brush up on your business analysis fundamentals. Understand how to gather qualitative and quantitative data, define problems, and analyse root causes. Being able to discuss these concepts confidently will show that you’re ready to hit the ground running.
✨Engage with Stakeholders
Prepare to talk about your experience in managing stakeholder relationships. Think of examples where you’ve successfully communicated project goals and managed expectations. This will demonstrate your ability to collaborate effectively, which is key for the role.
✨Showcase Your Problem-Solving Skills
Be ready to discuss specific instances where you’ve identified business needs and proposed solutions. Highlight your approach to feasibility assessments and how you documented solution options. This will illustrate your analytical skills and proactive mindset.
✨Emphasise Continuous Improvement
Talk about how you’ve contributed to improving processes in previous roles. Share examples of how you’ve refined business analysis practices or enhanced team capabilities. This aligns perfectly with Indigo’s culture of continuous improvement and innovation.
