At a Glance
- Tasks: Lead project managers to deliver projects on time, within budget, and to high quality standards.
- Company: Join Indigo Telecom Group, a leader in innovative telecom solutions.
- Benefits: Competitive salary, career development, and a supportive work environment.
- Other info: Dynamic role with opportunities for growth and innovation in a collaborative team.
- Why this job: Make a real impact by driving project success and improving customer satisfaction.
- Qualifications: Experience in project management, strong leadership, and financial governance skills.
The predicted salary is between 43200 - 72000 £ per year.
To achieve the department objectives in line with the corporate strategy and vision, the role holder is directly responsible for continuously improving performance by leading several Project Managers to ensure projects are delivered on time, cost and quality in the most cost‑effective and efficient manner, as expected by internal and external customers, following the Indigo Telecom Group Project Management Methodology.
Principle Accountabilities / Objectives
- Set and meet performance targets (cost, quality, time) while maintaining customer satisfaction with services.
- Drive continuous improvement across the team and assigned projects, ensuring delivery standards are industry leading.
- Act as single point of contact, including escalation for assigned projects/programmes, ensuring cost‑effective solutions are delivered.
- Proactively identify and develop account strategies for key opportunities, leading the cross‑functional internal team to execute them successfully.
Main Responsibilities
- Act as point of contact for assigned projects and provide support to Sales when required.
- Conduct regular reviews of performance measures with the project team.
- Provide escalation point when necessary.
- Develop and maintain strong relationships with external and internal customers.
- Ensure efficient and effective project handover to operational delivery.
- Own service performance improvement for assigned projects.
- Align services continually with customer needs, adjusting to changing work patterns, workloads and objectives.
- Secure incremental revenue by delivering excellence across all projects and seeking new opportunities.
- Deliver all assigned projects to time, cost and quality targets.
- Ensure all projects are robustly planned to the appropriate level for size and risk, and resources are allocated accordingly.
- Work with the Head of Deployment to drive consistency of performance across the project management organisation.
- Provide support and leadership for direct reports.
- Assist in creating innovative and flexible project delivery strategies with internal teams and third‑party suppliers/partners.
- Resolve conflicts and priority issues to achieve the best outcomes for Indigo Telecom Group.
- Communicate short‑ and long‑term programme goals to the team, ensuring delivery strategies are aligned.
- Support and enhance the order‑to‑delivery process for assigned projects.
- Undertake regular service audits.
- Facilitate engagement in the project management team under the adapted Indigo Telecom Group Programme & Project Management Methodologies.
- Ensure regular project team meetings and milestone tracking.
- Maintain a robust governance regime managing risks and opportunities registers.
- Establish and actively manage a suitable audit (HSE & Quality) programme for assigned projects.
- Manage, control and report the financial expenditure of assigned project budgets.
- Maximise efficiencies and minimise costs through effective systems and processes for project delivery.
- Seek cost efficiency and synergies through best practice application.
- Actively manage variations within projects and ensure customer billing is done appropriately and timely.
- Assist in formulating a cohesive supplier engagement and delivery strategy with Procurement.
- Drive high performance levels within the team.
- Set performance management and development objectives using SMART goals at all levels.
- Ensure regular appraisals, team meetings and one‑to‑one sessions are undertaken.
- Provide career management, coaching and training support.
- Contribute to resource and succession planning.
- Manage leave, absence and HR matters for the team.
- Promote an effective Safety, Health and Environment culture, providing a safe and healthy working environment.
- Maintain a secure working environment in line with the Indigo Telecom Group Security Policy.
Qualifications
- Extensive Project/Programme management background across data centre, networks, fibre skills and IP deployment.
- Commercial awareness and experience of significant bid and business development initiatives.
- Ability to coordinate multiple services and needs from providers, client organisations, customers and end‑users.
- Strong prioritisation skills.
- Track record in ensuring project/service delivery, availability and capacity over time with ongoing value for money.
- Ability to adapt services to changing requirements within agreed parameters.
- Interface with customers, end‑users and providers.
- Maintain effective relationships.
- Education to a degree level is an advantage.
- Advanced Project Management Qualification is an advantage.
- PC literate, especially Microsoft Office suite.
- Strong leadership and project reporting skills.
- Strong financial governance experience.
- Development and implementation of multiple KPIs.
- Full EU driving licence essential.
Programme Manager, UK. in Magor employer: IndiGo
Indigo Telecom Group is an exceptional employer that prioritises employee growth and development, offering a dynamic work culture where innovation and collaboration thrive. As a Programme Manager in the UK, you will benefit from a supportive environment that encourages continuous improvement and excellence in project delivery, while also enjoying competitive remuneration and a commitment to work-life balance. With opportunities for career advancement and a focus on maintaining a safe and healthy workplace, Indigo Telecom Group stands out as a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Programme Manager, UK. in Magor
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Understand their goals and challenges, especially in project management. This will help you tailor your answers and show that you're genuinely interested in contributing to their success.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online resources. Focus on articulating your experience in managing projects, leading teams, and driving performance improvements. The more comfortable you are, the better you'll perform.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, it’s a great way to ensure your application gets seen by the right people. So, get clicking and let’s get you that Programme Manager role!
We think you need these skills to ace Programme Manager, UK. in Magor
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Programme Manager role. Highlight your project management background, especially in data centres and networks, to show us you’re the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain how your experience aligns with our corporate strategy and vision. Don’t forget to mention your ability to drive continuous improvement and maintain customer satisfaction.
Showcase Your Achievements:When detailing your past projects, focus on the results you achieved. Use metrics to demonstrate how you met performance targets and delivered projects on time and within budget. We love numbers that tell a story!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at IndiGo
✨Know Your Projects Inside Out
Before the interview, make sure you thoroughly understand the projects you've managed in the past. Be ready to discuss specific examples where you met performance targets and drove continuous improvement. This will show your potential employer that you can deliver on their expectations.
✨Demonstrate Your Leadership Skills
As a Programme Manager, you'll need to lead teams effectively. Prepare to share instances where you've successfully managed a team, resolved conflicts, or improved team performance. Highlight your ability to set SMART goals and conduct regular appraisals to foster development.
✨Showcase Your Customer Relationship Management
Building strong relationships with internal and external customers is key. Think of examples where you've maintained customer satisfaction while delivering projects. Discuss how you adapt services to meet changing customer needs and how you handle escalations.
✨Be Ready for Financial Governance Questions
Since managing project budgets is crucial, brush up on your financial governance experience. Be prepared to discuss how you've controlled project expenditures, maximised efficiencies, and ensured timely billing. This will demonstrate your commercial awareness and ability to drive cost-effective solutions.
