Join to apply for the Lv1 NOC Engineer role at Indigo. Are you passionate about network operations and ready to kick‑start your career in a fast‑paced, global environment? Indigo is looking for a 1st Line NOC Engineer to join our Network Operations Centre team. This is your chance to work with cutting‑edge technology and play a key role in keeping mission‑critical networks running smoothly.
What You’ll Do
- Act as the first point of contact for network incidents and service requests.
- Monitor network performance and elevate issues to Level 2/3 teams when required.
- Provide exceptional customer support and ensure timely resolution of incidents.
- Maintain accurate documentation and adhere to operational processes.
What We’re Looking For
- Strong interest in networking and telecommunications.
- Experience working with demanding customers in a global NOC environment.
- Proficiency in trouble ticketing systems and incident management workflows.
- Excellent troubleshooting and problem‑solving skills.
- Ability to work in a 24/7 shift environment.
- Great communication skills and a proactive mindset.
Why Join Indigo?
- Be part of a global leader in network solutions.
- Gain hands‑on experience with advanced technologies.
- Competitive salary, benefits, and career development opportunities.
Seniority level
- Associate
Employment type
- Full‑time
Job function
- Information Technology, Customer Service, and Engineering
Industries
- Telecommunications
Location: Bristol, England, United Kingdom
2 weeks ago
