Lv1 NOC Engineer in Magor

Join to apply for the Lv1 NOC Engineer role at Indigo. Are you passionate about network operations and ready to kick‑start your career in a fast‑paced, global environment? Indigo is looking for a 1st Line NOC Engineer to join our Network Operations Centre team. This is your chance to work with cutting‑edge technology and play a key role in keeping mission‑critical networks running smoothly.

What You’ll Do

• Act as the first point of contact for network incidents and service requests.
• Monitor network performance and elevate issues to Level 2/3 teams when required.
• Provide exceptional customer support and ensure timely resolution of incidents.
• Maintain accurate documentation and adhere to operational processes.

What We’re Looking For

• Strong interest in networking and telecommunications.
• Experience working with demanding customers in a global NOC environment.
• Proficiency in trouble ticketing systems and incident management workflows.
• Excellent troubleshooting and problem‑solving skills.
• Ability to work in a 24/7 shift environment.
• Great communication skills and a proactive mindset.

Why Join Indigo?

• Be part of a global leader in network solutions.
• Gain hands‑on experience with advanced technologies.
• Competitive salary, benefits, and career development opportunities.

Seniority level

• Associate

Employment type

• Full‑time

Job function

• Information Technology, Customer Service, and Engineering

Industries

• Telecommunications

Location: Bristol, England, United Kingdom

2 weeks ago