At a Glance
- Tasks: Coordinate logistics activities and ensure smooth movement of stock and customer assets.
- Company: Join Indigo, a leader in digital infrastructure with a focus on operational excellence.
- Benefits: Enjoy competitive pay, growth opportunities, and a supportive work environment.
- Other info: Be part of a diverse team committed to inclusivity and professional development.
- Why this job: Make an impact in global logistics while developing your skills in a dynamic team.
- Qualifications: Experience in logistics or supply chain, strong organisational skills, and attention to detail.
The predicted salary is between 22950 - 28050 £ per year.
The Logistics & Export Administrator is responsible for the day-to-day coordination of domestic and international logistics activities, ensuring the efficient movement of stock, equipment and customer assets whilst maintaining compliance with all applicable import, export and customs regulations.
The role acts as a key interface between customers, internal stakeholders, warehouse partners, freight forwarders, suppliers and Importer/Exporter of Record service providers.
The post holder will support global logistics operations through accurate administration, shipment coordination, inventory management, compliance monitoring and customer communication.
The successful candidate will contribute to the delivery of Indigo's logistics services by ensuring shipments are processed efficiently, stock records are maintained accurately, regulatory requirements are met and customer expectations are exceeded, and at times will be required to take on any additional duties which may be considered within the remit of the role.
This position is based at the Indigo headquarters in Magor, South Wales and occasional travel may be required.
- Logistics Operations
- Coordinate inbound and outbound shipments across domestic and international locations.
- Monitor and manage shipment progress from collection through to final delivery.
- Liaise with freight forwarders, couriers, warehouse providers and suppliers to ensure timely service delivery.
- Manage and prioritise the logistics shared mailbox and customer enquiries.
- Support inventory management activities including goods receipt, stock transfers, stock adjustments and stock investigation requests.
- Monitor minimum stock levels and escalate shortages where appropriate.
- Coordinate customer repair cycles and returns processes.
- Support the storage, calibration and distribution of company tooling, PPE and engineering assets.
- Ensure logistics records are maintained accurately and in accordance with company procedures.
- Export & Trade Compliance
- Prepare and review export documentation including commercial invoices, packing lists, certificates of origin and transport documentation.
- Assist with import and export customs declarations and customs clearance activities.
- Verify commodity codes, country of origin information and applicable customs requirements.
- Support compliance with UK and international import/export regulations.
- Maintain records relating to export controls, licences and proof of export.
- Liaise with Importers of Record (IOR), Exporters of Record (EOR), customs brokers and freight partners as required.
- Support the management of export licences and trade compliance documentation.
- Monitor regulatory changes and escalate requirements that may impact logistics operations.
- Assist with customs duty, VAT and trade documentation enquiries.
- Ensure all shipment records are retained in accordance with company compliance requirements.
- Customer & Supplier Management
- Build and maintain professional relationships with customers, suppliers and logistics partners.
- Provide shipment status updates and proactively communicate delivery exceptions.
- Support customer quotations and logistics cost enquiries where required.
- Escalate service issues and work collaboratively to identify corrective actions.
- Ensure customer requests are managed professionally and within agreed service levels.
- Administrative Responsibilities
- Maintain accurate logistics records, reports and tracking information.
- Produce management information relating to shipments, inventory and service performance.
- Assist with logistics performance reporting and KPI production.
- Create and maintain process documentation and work instructions.
- Support audits and compliance reviews as required.
- Contribute to continuous improvement initiatives across logistics and trade compliance activities.
- Health, Safety, Quality & Environmental Responsibilities
- Actively promote Health, Safety, Quality and Environmental standards.
- Adhere to all company policies, procedures and compliance requirements.
- Report hazards, incidents and non-conformances in a timely manner.
- Represent Indigo professionally both internally and externally.
About You
Skills, Knowledge & Experience
Essential
- Previous experience within logistics, supply chain, export administration or freight operations.
- Experience preparing shipping and customs documentation.
- Strong organisational and administration skills with excellent attention to detail.
- Ability to manage multiple priorities and deadlines simultaneously.
- Strong communication skills with customers and suppliers.
- Proficient in Microsoft Office applications including Excel, Outlook and Teams.
- Ability to work independently and use initiative to resolve problems.
- Good understanding of customer service principles.
- Strong written and spoken English.
Desirable
- Experience in telecommunications, engineering or technical logistics environments.
- Knowledge of commodity codes, customs procedures, duties and taxes.
- Experience working with freight forwarders and customs brokers.
- Familiarity with Export Control regulations and licensing requirements.
- Experience using ERP, WMS or transport management systems.
- Understanding of Importer of Record (IOR) and Exporter of Record (EOR) arrangements.
- Knowledge of inventory control and warehouse processes.
About Us
Indigo is a strategic operational partner for critical digital infrastructure.
We help customers design, deploy, support and scale the infrastructure their businesses rely on, giving them greater control, consistency and confidence.
Our teams work across subsea, terrestrial, wireless, data centre and NOC environments, bringing specialist expertise, 24/7 support, field services and managed services together under one accountable model.
Being part of Indigo means working in a business where operational excellence, customer trust and doing things properly matter.
We support customers in complex, performance-critical environments, helping them reduce risk, protect performance and deliver with confidence.
Our people are central to that mission, bringing the skill, responsiveness and accountability needed to support the next generation of digital infrastructure.
As an Investors in People Gold accredited employer, we're committed to investing in the growth and development of our people.
At Indigo, we believe our greatest strength is our people.
We're committed to creating an inclusive environment where everyone feels valued, respected and able to do their best work.
We welcome applications from candidates of all backgrounds and make employment decisions based on skills, experience and potential.
If you need any reasonable adjustments during the recruitment process, we're here to support you.
Logistics & Export Administrator, 12m FTC in Magor employer: Indigo TG
Indigo is an exceptional employer that prioritises employee well-being and growth within a dynamic and inclusive culture. With a commitment to diversity and sustainability, employees benefit from unparalleled opportunities for personal and professional development in a rapidly expanding industry. Join a team that values your contributions and fosters a respectful atmosphere where innovation thrives and every voice is heard.
StudySmarter Expert Advice🤫
We think this is how you could land Logistics & Export Administrator, 12m FTC in Magor
✨Get to Know the Local Scene
Temporary roles in logistics and supply chain often rely on local connections. Visit local businesses or warehouses and introduce yourself! You'd be surprised how often work is filled through word of mouth, so put yourself out there.
✨Leverage Industry Events
Look for trade shows, logistics expos, or supply chain seminars happening in your area. These events are goldmines for networking and often feature companies looking for temporary staff. It’s a great way to make a lasting impression!
✨Be Ready to Flex Your Skills
In temporary roles, employers want people who can easily adapt. Brush up on your knowledge of inventory management systems or logistics software—anything that can show you're ready to jump in right away. It will make you stand out!
✨Apply through Our Website!
Don't forget to check our listings at StudySmarter! We often have great temporary roles in logistics and supply chain that you can apply for directly. Getting your application in through our site is a solid step towards landing your next gig!
We think you need these skills to ace Logistics & Export Administrator, 12m FTC in Magor
Some tips for your application 🫡
Show Off Your Logistics Know-How:When applying for a Logistics & Export Administrator, 12m FTC in logistics and supply chain, make sure to highlight your relevant skills such as inventory management, procurement knowledge, and experience with logistics software. Tailor your CV to show any specific projects or coursework you've completed that relate to the field—specifics matter!
Flexibility is Key:Since this is a temporary position, it's important to showcase your flexibility in your cover letter. Employers want to know that you can hit the ground running and adapt quickly to changing priorities, so share examples of previous roles where you've shown this adaptability.
Include Certifications and Training:If you have any relevant certifications like a Forklift License or training in supply chain management, make sure these are front and centre in your application. They really can set you apart in the logistics field, especially for a temporary role where employers may prefer someone who's ready to jump straight into the task at hand.
Why You Want This Role:In your cover letter, express why you're interested in this temporary position at Indigo TG. Use it as a chance to show your enthusiasm for the logistics field and how this experience will help you grow professionally. Remember, it’s about more than just the job—show us you're keen to learn and make a difference!
How to prepare for a job interview at Indigo TG
✨Know Your Supply Chain Basics
Brush up on fundamental supply chain concepts, like inventory management and logistics strategies. Since this is a temporary role, having a quick grasp of these basics can set you apart and show that you can hit the ground running.
✨Showcase Problem-Solving Skills
Be ready to discuss real-life scenarios where you solved logistics challenges. Interviewers love hearing how you approached issues like delays or order discrepancies, so come prepared with a couple of solid examples that highlight your critical thinking skills.
✨Stay Flexible and Open-Minded
As a temporary candidate, we need to demonstrate adaptability. Be prepared to discuss how you can quickly integrate into different teams and handle diverse tasks. This can really showcase your potential to thrive in a fast-paced environment like logistics.
✨Get Familiar with Logistics Tools
Familiarise yourself with common supply chain management software, such as SAP or Oracle. Mentioning these tools during your interview can impress your interviewer at Indigo TG and demonstrate your readiness to engage with their systems right away.
