Junior Network Engineer, Magor, UK

We’re looking for a Junior Network Engineer to join the team in Magor. This is a junior level opportunity for someone who wants to build a career in networking and telecoms. You’ll support the day-to-day running of our network environment, working alongside experienced engineers to learn, develop and gradually take on more responsibility. This role would suit someone with a basic understanding of networking who is keen to learn on the job and grow into a fully-fledged Network Engineer over time.

What you’ll be doing:

• Supporting the monitoring of network performance and raising issues where needed
• Assisting with basic configuration of network devices (routers, switches, firewalls) under supervision
• Carrying out routine checks, updates and administrative tasks
• Updating documentation, asset registers and network records
• Helping to manage tickets, track incidents and follow up on actions
• Supporting cabling, rack work and general data centre activities
• Working with senior engineers on troubleshooting and fault resolution
• Learning and following internal processes (change, incident, problem management)

What you’ll get:

• Structured training and development plan
• Support from experienced network engineers
• Exposure to real-world telecoms and data centre environments
• Opportunity to progress into a Network Engineer role over time

About You:

• Basic understanding of networking (e.g. TCP/IP, IP addressing, routing fundamentals)
• Some exposure to Cisco or similar networking technologies (academic or practical)
• Exposure to network security, cloud or infrastructure
• Strong attention to detail and willingness to learn
• Good communication skills and a team-first approach
• Able to follow processes and take direction from senior colleagues
• Studying towards or holding a CCNA (or similar) and any exposure to Linux, monitoring tools, or scripting would definitely boost your application
• Experience with Fortinet products (FortiGate, FortiSwitch, FortiExtender) would be well received.

Process & communication:

• Knowledge of the ITIL framework; able to document updates and follow structured processes
• Excellent English communication: proficiency in additional languages is a plus.
• Strong organizational skills and attention to detail; ability to work independently and as part of a team.
• Willingness to support after hours or emergency work and to remain on call.

Ideal Candidate Profile:

• Demonstrate understanding of network security and industry best practices.
• Follows industry trends, emerging technologies, and best practices.
• Willingness to upskill and pursue relevant certifications for professional development.
• Able to work independently and thrive in a vibrant working environment, with 3 days in the office.
• Ability to work unsupervised and think creatively to solve complex problems.
• Excellent communication skills
• Able to work under pressure.
• Availability for on call whenever necessary
• Team member

About Us:

At Indigo, you’ll join an inclusive culture that values diversity, integrity, and merit, empowering you to reach your full potential. We welcome candidates from all backgrounds, especially those underrepresented in our industry, including women, people with disabilities, and LGBTQ+ individuals. As a leader in the telecoms industry, Indigo offers endless opportunities for personal and professional growth in a dynamic market projected to expand from US $1657.70 billion in 2020 to US $2395.47 billion by 2027. With over two decades of experience and a presence in 90+ countries, we specialize in cutting-edge technologies like Fixed Line, 5G, Edge DC, and Subsea. Recognized as one of the UK’s top-performing privately-owned technology companies, we prioritize the well-being and growth of our employees, fostering a respectful and inclusive atmosphere with over 30 nationalities. Our commitment to sustainability and innovation ensures a brighter future. As a proud recipient of the ‘Investors in People’ Gold Award, we invest in your growth and development. Join Indigo and make a real difference in an organization that offers unparalleled opportunities at the right place and time. Embark on an exciting journey with us. At Indigo, our smart, ambitious teams are dedicated to supporting our customers. Our culture of ownership and transparency empowers our team to achieve goals and exceed customer expectations. For over twenty-five years, we’ve partnered with some of the world’s leading network carriers and hyperscalers, with a diverse talent pool we celebrate differences, inviting new ideas, creativity, collaboration, and passion from every employee. Our commitment extends beyond the present, as we cultivate and mentor the next generation to access limitless growth opportunities. At Indigo, we understand that our people are the heart of our success. We are deeply committed to nurturing a work culture that prioritizes the well-being and growth of our employees. We take pride in listening to our team and taking action to continually enhance our company’s support and enriching environment. Our diversity is our strength, coming together as one team, we foster an atmosphere of respect and inclusivity, where collaborating with individuals from various backgrounds, cultures, and thinking styles empowers us to evolve into better professionals and leaders.