At a Glance
- Tasks: Lead a transformative PMO to enhance delivery performance and customer satisfaction.
- Company: Join Indigo, a top telecoms leader with a commitment to innovation and inclusivity.
- Benefits: Enjoy personal growth, a diverse culture, and a supportive work environment.
- Other info: Be part of a team that values diversity and empowers you to reach your full potential.
- Why this job: Make a real impact in a dynamic industry while developing your leadership skills.
- Qualifications: Experience in PMO transformation and strong stakeholder management skills required.
The predicted salary is between 70000 - 90000 € per year.
This role is not a traditional PMO leadership position. It is a critical transformation role responsible for moving the organisation from inconsistent delivery to predictable, scalable performance, embedding governance, discipline, and commercial rigour, and enabling the business to deliver customer outcomes at pace and margin.
Role Purpose: To build, lead and continuously develop a high-performing Project Management Office (PMO) that delivers predictable, high-quality, commercially disciplined programme execution across the organisation. The Head of PMO will establish and enforce best-in-class governance, assurance, and delivery frameworks, driving improvements in On-Time Delivery (OTD), Right First Time (RFT), margin performance, and customer satisfaction. This role is critical in transforming delivery capability into a scalable, repeatable and value-driven function aligned to strategic business objectives.
Key Accountabilities
- PMO Strategy & Leadership: Define and implement the PMO strategy, operating model, and roadmap; establish a centre of excellence for project, programme, and portfolio management; build and lead a high-performing PMO team (analysts, governance leads, planners); embed a culture of accountability, delivery excellence, and continuous improvement.
- Delivery Governance & Assurance: Design and enforce end-to-end delivery governance frameworks; implement stage gates, QA controls, and assurance processes; ensure consistent application of delivery methodology across all programmes; drive compliance with contractual, operational, and quality standards.
- Performance & Execution Excellence: Own and drive improvements in On-Time Delivery (OTD), Right First Time (RFT), and installation and delivery quality; establish robust delivery performance metrics and reporting; provide early identification and mitigation of delivery risks and issues.
- Commercial & Financial Discipline: Embed strong linkage between delivery performance and commercial outcomes; drive improvements in margin performance, cost control, and resource utilisation; provide transparent reporting on portfolio health and financial performance.
- Portfolio & Demand Management: Implement portfolio governance and prioritisation frameworks; align delivery capacity with strategic priorities and customer commitments; enable data-driven decision-making on investment prioritisation, resource allocation, and risk trade-offs.
- Stakeholder Management & Influence: Act as a trusted advisor to executive leadership; provide clear, concise insight into delivery performance, risks and mitigations, and strategic delivery confidence; challenge constructively across sales, delivery teams, and leadership.
- Capability & Continuous Improvement: Develop and implement a PM capability framework (skills, standards, training); drive adoption of best practice methodologies and tools; lead continuous improvement initiatives focused on efficiency, standardisation, quality, and customer outcomes.
Key Deliverables (First 12 Months)
- Defined and implemented PMO operating model and governance framework.
- Measurable improvement in OTD performance and RFT/quality metrics.
- Established consistent reporting dashboards for executive visibility.
- Introduced robust QA and stage gate controls.
- Clear linkage between delivery performance and margin outcomes.
- Strengthened PM capability and consistency across programmes.
About You
- Proven experience building or transforming a PMO function within a complex organisation.
- Demonstrable track record of improving delivery performance, governance standards, and operational/commercial outcomes.
- Experience managing multi-project/programme portfolios, customer-facing delivery environments, and cross-functional stakeholders.
- Professional certifications: PRINCE2 Practitioner / PMP / APM PMQ (or equivalent), MSP or equivalent programme management certification, P3O or PMO-specific certification (desirable but strongly preferred).
Desirable
- Experience in telecoms, infrastructure, or engineering-led delivery environments.
- Portfolio management expertise (e.g. MoP, PfMP).
- Risk and governance frameworks (e.g. M_o_R).
- Agile/hybrid delivery certification (e.g. PRINCE2 Agile, PMI-ACP).
Leadership & Behavioural Profile
- Delivery-focused: prioritises outcomes over process.
- Commercially aware: understands margin, cost, and value drivers.
- Credible operator: able to challenge senior stakeholders constructively.
- Data-driven: makes decisions based on evidence and insight.
- Builds capability: develops teams, standards, and organisational maturity.
- Resilient and pragmatic: drives change in complex, fast-paced environments.
Measures of Success
- Improvement in On-Time Delivery (OTD).
- Reduction in delivery defects and rework (RFT).
- Increased delivery predictability and customer confidence.
- Improved margin performance and cost control.
- Adoption of standardised delivery frameworks across the organisation.
- Clear, executive-level visibility of portfolio health and risk.
About Us
At Indigo, you’ll join an inclusive culture that values diversity, integrity, and merit, empowering you to reach your full potential. We welcome candidates from all backgrounds, especially those underrepresented in our industry, including women, people with disabilities, and LGBTQ+ individuals. As a leader in the telecoms industry, Indigo offers endless opportunities for personal and professional growth in a dynamic market projected to expand significantly. With over two decades of experience and a presence in 90+ countries, we specialise in cutting-edge technologies. Recognised as one of the UK’s top-performing privately-owned technology companies, we prioritise the well-being and growth of our employees, fostering a respectful and inclusive atmosphere. Our commitment to sustainability and innovation ensures a brighter future. Join Indigo and make a real difference in an organisation that offers unparalleled opportunities.
Head of PMO in Magor employer: Indigo TG
Indigo is an exceptional employer that champions a culture of inclusivity, integrity, and merit, providing employees with unparalleled opportunities for personal and professional growth in the dynamic telecoms industry. With a commitment to employee well-being and development, we foster a respectful atmosphere enriched by diverse perspectives, ensuring that every team member can thrive and contribute meaningfully. Join us at Indigo, where your contributions will make a real difference in a forward-thinking organisation dedicated to innovation and sustainability.
StudySmarter Expert Advice🤫
We think this is how you could land Head of PMO in Magor
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Head of PMO. Highlight your achievements in improving delivery performance and governance standards. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s make this happen together!
We think you need these skills to ace Head of PMO in Magor
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Head of PMO role. Highlight your experience in transforming PMOs and improving delivery performance, as this is what we’re really looking for!
Showcase Your Achievements:Don’t just list your responsibilities; share specific examples of how you’ve driven improvements in governance and delivery metrics. We love seeing quantifiable results that demonstrate your impact!
Be Authentic:Let your personality shine through in your application. We value authenticity and want to get a sense of who you are beyond your professional achievements. Share your passion for project management and how it aligns with our mission.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, your application will be seen by the right people, and we can’t wait to hear from you!
How to prepare for a job interview at Indigo TG
✨Understand the Transformation Focus
Make sure you grasp the essence of this role as a transformation leader rather than a traditional PMO head. Familiarise yourself with how to move an organisation from inconsistent delivery to predictable performance, and be ready to discuss your strategies for embedding governance and discipline.
✨Showcase Your PMO Strategy Skills
Prepare to talk about your experience in defining and implementing PMO strategies. Think of specific examples where you've built high-performing teams or established centres of excellence, and be ready to explain how you can apply these skills to enhance the PMO at the company.
✨Demonstrate Delivery Governance Knowledge
Be ready to discuss your understanding of delivery governance frameworks. Highlight any experience you have with designing stage gates and QA controls, and how you've ensured compliance with operational and quality standards in past roles.
✨Emphasise Stakeholder Management Experience
This role requires strong stakeholder management skills. Prepare examples of how you've acted as a trusted advisor to senior leadership, providing insights into delivery performance and risks. Show that you can challenge constructively and align delivery capacity with strategic priorities.
