Marketing Operations Centre Lead

We are Indigo Slate, a Seattle based Marketing powerhouse with deep expertise in marketing for technology brands, working closely with Foolproof, a product design specialist. Both companies are owned by Zensar, a global technology provider. Regardless of the brand, each remains committed to the power of experience-led design, marketing and engineering.

We're seeking a seasoned Marketing Operations Centre Lead to spearhead our global marketing efforts. As the leader of our Marketing Operations Centre, you'll oversee a team of experts to streamline processes, analyse performance, and solve problems quickly.

Basic Requirements

• You must be able to work from our London or Norwich office (or local client office at least twice a week.
• Based on our business strategy, client needs and specific job roles, there may be a requirement to travel to client sites either domestically or internationally.
• Due to the consulting nature of our business you must be willing to work on projects for clients across a wide range of industries.
• Must be able to work with our global team and across different time zones is crucial. Hours must be flexible.

The role

This role requires both internal and external engagement and is best suited for a self-starter with a proactive approach and a talent for quickly finding solutions. The ideal candidate will understand the importance of building strong partner relationships while also providing essential support to our internal team. The MOC lead should also feel confident presenting to large groups of partners and stakeholders.

Key skills and experience

• Has worked on a team and/or has experience leading a team.
• 3+ years of client-facing work.
• Excellent communicator.
• Fast-learner and can pivot when things change.
• Has experience working on MS Teams Application + Powerpoint.
• Has a flexible working schedule and is able to work across different time zones.
• Prides themselves on digging in without oversight and quality work.
• Solves problems before they arise.
• An energetic pace along with a positive attitude.
• Self-motivation and the ability to work independently and lead their territory.
• Proficient in the use of Word, Excel, Outlook, and PowerPoint.
• Proficient in managing multiple prioritized tasks at the same time.

Desired qualifications and responsibilities

• Bachelor’s degree in marketing, Business, Operations, or related field.
• Exceptional leadership, communication, and project management skills .
• Ability to work cross-functionally and influence stakeholders.
• Reports and communicates daily with the MOC Leads globally.
• Operational Excellence: Implement and optimize marketing operations processes across all channels (digital, social, email, etc.) to improve efficiency and scalability.
• Technology and Tool Mastery: Evaluate, implement, and optimize marketing technologies (ex: Monday.com) to enhance team efficiency and effectiveness.
• Cross-Functional Collaboration: Partner with Demand Generation, Digital partner marketing advisors, and IT to ensure alignment and smooth execution of marketing initiatives.
• Continuous Improvement: Identify opportunities to streamline processes, improve efficiency, and enhance marketing performance.
• Manages calendar bookings with calendars, provides agendas, and preps kickoff deck for partner calls.
• Helps build training materials for Internal MOC team.
• Updates Monday.com every day- logging any activity for partners and/or materials you are currently working on.

Benefits

Indigo Slate is full of people who genuinely care about each other. It’s a place where you are free to express yourself in an environment that values individuality, nurtures development and is mindful of wellbeing.

When you join us, you’ll gain access to a number of unique benefits including:

• Annual variable bonus.
• 25 days of annual leave (plus bank holidays), which increases with your length of service (this will be pro-rated for FTCs).
• The option to buy or sell up to three days of annual leave a year.
• Private pension scheme with a salary sacrifice option available.
• Private medical insurance.
• Employee Assistance Programme.
• Life insurance.
• A global benefits and rewards platform.
• Additional benefits with long service.