Senior UI/UX Designer UK - Remote in London

We are seeking a senior UX designer to shape the user experience for complex, enterprise-grade workflow and document-processing applications. This role is centered on user‑centered design, research, interaction design, information architecture, and prototyping to create intuitive, efficient, and accessible experiences for operations users working in high‑volume, data‑dense environments. The role will define end‑to‑end user journeys, establish scalable design patterns, and partner closely with product managers, engineers, and business stakeholders to translate operational complexity into elegant, usable product experiences.

Key Responsibilities

• Lead the UX design for workflows within the application, case management, validation experiences, operational dashboards, and other enterprise product surfaces.
• Translate complex business processes and operational requirements into user journeys, task flows, wireframes, prototypes, and high‑fidelity designs.
• Conduct user research, stakeholder interviews, workflow discovery, and usability testing to uncover pain points and validate design decisions.
• Design intuitive experiences for data‑heavy enterprise scenarios, including exception handling, review and validation workflows, decision support, and productivity‑focused interfaces.
• Define and evolve reusable design patterns, interaction standards, and component guidance to ensure consistency and scalability across the application.
• Partner closely with product, engineering, and operations teams to align user needs, business priorities, and technical constraints into effective solutions.
• Advocate for accessibility, usability, and design quality throughout the product lifecycle.
• Continuously improve existing experiences by analyzing feedback, identifying friction points, and proposing more effective interaction models.

Required Skills & Qualifications

• Bachelor’s degree in Human‑Computer Interaction, Design, Psychology, Information Architecture, or a related field, or equivalent practical experience.
• 7+ years of experience in UX design for enterprise or complex digital products, with strong depth in workflow‑oriented and data‑dense applications.
• Strong expertise in interaction design, information architecture, journey mapping, wireframing, and prototyping.
• Demonstrated experience conducting user research, usability studies, and translating findings into actionable product and design improvements.
• Experience designing for enterprise platforms, operations workflows, or other complex systems where efficiency, clarity, and scalability are critical.
• Strong understanding of accessibility, inclusive design principles, and usability best practices for professional software products.
• Proficiency with Figma and other UX design tools for low‑fidelity and high‑fidelity design, prototyping, and design documentation.
• Experience contributing to or defining design systems, component guidance, and pattern libraries.
• Ability to collaborate effectively with product managers, engineers, and business stakeholders while balancing user needs with business and technical realities.
• Strong communication, storytelling, and presentation skills, with the ability to explain design rationale clearly to cross‑functional teams and leadership.