At a Glance
- Tasks: Lead product management, define features, and ensure exceptional customer experience.
- Company: Join Zensar, a community-focused tech company with a hybrid work culture.
- Benefits: Flexible working, competitive salary, and opportunities for professional growth.
- Other info: Enjoy a collaborative atmosphere with excellent career advancement opportunities.
- Why this job: Shape innovative products and make a real impact in a dynamic environment.
- Qualifications: Strong analysis, communication, and leadership skills; experience in technology and UX.
The predicted salary is between 55000 - 65000 £ per year.
The Product Manager defines and articulates the features of their specific product area in the ART. They work together with the Senior Product Managers (and Head of Product) to ensure the features meet the outcomes set. They are responsible for a specific pipeline of demand within the ART, ensuring that all work delivers against KPIs owned by the ART. In addition, they will be responsible for working with Technology and Design leads at the ART level to ensure an exceptional Customer Experience is developed within the ART with a focus on their product area.
The Product Manager must possess robust communication, analysis and influencing skills, coupled with a sufficient understanding of business functions and business strategies. These expertise enables them to comprehend the possibilities within current technology, anticipate the impact of future trends on the ART, and effectively communicate with teams to ensure a clear understanding of business needs and objectives. They will be 100% allocated to this role.
What You’ll Do
- Responsible for the Product Management of their product area/remit in the ART, and hence the liaison and engagement with the relevant Senior Product Owners in the Squads.
- Responsible for and oversees the work developed across the multiple Squads within their remit in the ART.
- Leads ART level analysis and refinement of Features for the pipeline of demand that they own.
- Prioritises Features for their product areas, and defines the product roadmap and goals.
- Works closely with the RTE and System Engineer/Architect to refine features prior to PI planning and ensure that relevant dependencies are managed.
- Overall accountability for functional quality of the Features of their product area/remit in the ART and functional approval that it meets business/customer needs for release.
- Responsible for defining Feature Acceptance Criteria, carrying out Feature UAT when required and confirming the completion of Features for their product area/remit in the ART.
- Guides Feature creation and prioritises Features prior to PI Planning, and accepts Features by acting on the customer’s behalf during the PI.
- Communicates progress to relevant stakeholders, who may be in other Portfolios or in teams outside of the model.
- Works with Senior Product Owners to define Feature requirements and Story definition.
- Participates in ART level ceremonies e.g. ART Backlog Review, PI Planning, and primarily facilitates the PO Sync.
- Leads engagements with UX/UI Designers, and oversees the execution of CX strategies and adherence to CX standards and best practices within the ART.
- Ideate and shape new features that deliver the objectives of the ART, or raise wider capabilities to the Product Director for prioritisation.
Minimum Requirements
- Strong analysis skills, with experience of creating customer journeys across voice and digital channels.
- Proven communication, leadership and influencing skills.
- Experience working with technology and ability to facilitate communication between business and technology Squads.
- Experience in data analysis and using this information to generate and enhance user experiences.
- Demonstrate the ability to create great UX balanced with complex legislation and legacy sky contracts.
How You’ll Work
At Zensar, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds – time working at home, as well as time in the office. The hybrid working expectations for this role are 3 days in the office per week.
Location: Osterley
Employment Type: Contract (renewable)
Workplace Type: 3 days a week onsite
Product Manager in Isleworth employer: Indigo Slate
At Zensar, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive. As a Product Manager in Osterley, you will benefit from flexible working arrangements, allowing for a balanced approach between home and office life, while also having access to continuous growth opportunities within a supportive team environment. Join us to shape exceptional customer experiences and make a meaningful impact in your product area.
StudySmarter Expert Advice🤫
We think this is how you could land Product Manager in Isleworth
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Zensar on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for those interviews by practising common Product Manager scenarios. Think about how you’d handle feature prioritisation or stakeholder communication. We want to show them we’re ready to hit the ground running!
✨Tip Number 3
Don’t forget to showcase your analytical skills! Bring examples of how you’ve used data to enhance user experiences. This is key for a role that’s all about understanding customer journeys.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Product Manager in Isleworth
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Product Manager role. Highlight your experience with product management, customer journeys, and any relevant tech skills. We want to see how you fit into our vision!
Showcase Your Communication Skills:Since strong communication is key for this role, don’t shy away from demonstrating your ability to convey complex ideas clearly. Use examples from your past experiences where you successfully influenced stakeholders or led a team.
Highlight Your Analytical Prowess:We love data-driven decision-making! Include specific instances where your analysis led to improved user experiences or product features. This will show us you can handle the analytical side of the Product Manager role.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Indigo Slate
✨Know Your Product Inside Out
Before the interview, make sure you thoroughly understand the product area you'll be managing. Familiarise yourself with its features, customer journeys, and how it fits into the overall strategy of the ART. This will help you articulate your vision and demonstrate your analytical skills during the discussion.
✨Showcase Your Communication Skills
As a Product Manager, strong communication is key. Prepare examples of how you've effectively communicated with different stakeholders in the past. Think about times when you influenced decisions or facilitated discussions between technology and business teams. This will highlight your ability to bridge gaps and ensure everyone is on the same page.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle prioritisation. Be ready to discuss how you would approach defining feature acceptance criteria or managing dependencies during PI planning. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Demonstrate Your Understanding of Customer Experience
Since the role focuses on delivering exceptional customer experiences, come prepared with insights on UX best practices. Share examples of how you've previously balanced user needs with business objectives, and be ready to discuss how you would guide feature creation to enhance customer satisfaction within the ART.
