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- Tasks: Co-ordinate returns, manage customer queries, and provide top-notch service.
- Company: Exciting start-up in the jewellery industry with a vibrant team.
- Benefits: Flexible working options, dynamic environment, and opportunity for personal growth.
- Why this job: Join a fast-growing team and make a real impact on a brand's future.
- Qualifications: Passion for customer experience and knowledge of fashion and jewellery.
- Other info: Perfect for those eager to learn and thrive in a close-knit team.
The predicted salary is between 24000 - 36000 £ per year.
Start date: Monday 27th October 2025
End date: Friday 13th February 2026
Location: Solihull, Birmingham
Shifts: This role would be working 4 out of 5 days from our HQ in Solihull, Birmingham with the option to work from home on Tuesdays once training has been completed.
The Indigo Lune team is growing! Indigo Lune is an exciting start‑up making waves in the jewellery world. Vibrant, dynamic, and fast‑growing, we’re on a mission to become a leading name in the industry. From statement rings and chic necklaces to elegant bracelets and unique hand chains, we pride ourselves on crafting jewellery that truly stands out. As a smaller, closely‑knit team, Indigo Lune offers a unique opportunity to make a real impact and help shape the future of the brand. We are looking for enthusiastic individuals who are eager to learn, grow, and make an impact in a fast‑growing team. If you’re excited about starting your journey with Indigo Lune and helping us elevate the brand to the next level, this role is for you.
What you will do at Indigo Lune:
- Co‑coordinate returns and exchanges, liaising with customers to ensure they are happy with the service and the process is easy and quick.
- Simple monetary responsibilities for returns and exchange management.
- Look after and offer a personal and professional customer service to any incoming queries around sizing, stock, brand, etc.
- Additional admin to meet any requirements of the business on a day to day basis.
We would love it if you:
- Are passionate about customer experience, with a desire to learn, grow and succeed.
- Have experience in fashion.
- Have a fine eye for detail and are a great multitasker.
- Are extremely confident with technology and are computer literate.
- Are extremely confident in writing professional communications with good grammar and on‑brand terminology for Lounge.
- Have knowledge around consumer behaviour.
- Are passionate about Jewellery!
Temporary Client Services Executive employer: Indigo Lune LTD
Contact Detail:
Indigo Lune LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Client Services Executive
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the jewellery or fashion industry. A personal recommendation can go a long way in landing that Client Services Executive role at Indigo Lune.
✨Tip Number 2
Prepare for the interview by researching Indigo Lune and its products. Familiarise yourself with their jewellery lines and think about how you can contribute to their mission. Showing genuine enthusiasm for the brand will definitely impress the hiring team!
✨Tip Number 3
Practice your customer service skills! Since this role is all about providing top-notch service, consider role-playing common customer scenarios with a friend. This will help you feel more confident and ready to tackle any questions during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Indigo Lune team and eager to make an impact in this vibrant start-up.
We think you need these skills to ace Temporary Client Services Executive
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for customer service and jewellery shine through! We want to see that you’re genuinely excited about the role and the brand.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experience in fashion and customer service. We love seeing how your skills align with what we do at Indigo Lune!
Be Professional Yet Personal: While it’s important to maintain professionalism, don’t be afraid to inject a bit of your personality into your written communication. We’re a vibrant team, and we appreciate authenticity!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It helps us keep track of applications and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Indigo Lune LTD
✨Know Your Stuff About Jewellery
Before the interview, brush up on your knowledge of jewellery trends and Indigo Lune's unique offerings. Being able to discuss specific pieces or styles will show your passion for the brand and the industry.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you handled difficult situations or went above and beyond to ensure customer satisfaction, as this role is all about making customers happy.
✨Demonstrate Your Tech Savviness
Since the role requires confidence with technology, be ready to discuss any relevant software or tools you've used in previous jobs. If you have experience with customer service platforms or inventory management systems, make sure to mention them!
✨Ask Thoughtful Questions
At the end of the interview, don’t hesitate to ask questions about the team dynamics or future growth opportunities within Indigo Lune. This shows your enthusiasm for the role and your desire to contribute to the company's success.