At a Glance
- Tasks: Lead the design and management of a modern tax service for sole traders.
- Company: Join Indigo Platform Limited, a rapidly scaling tech company focused on innovative tax solutions.
- Benefits: Enjoy competitive salary, flexible hybrid working, and opportunities for career growth.
- Other info: Be part of a mission-driven team with a focus on compliance and innovation.
- Why this job: Shape the future of tax services while making a real impact for self-employed individuals.
- Qualifications: Strong expertise in personal tax and experience in managing tax operations required.
The predicted salary is between 36000 - 60000 £ per year.
Indigo Platform Limited | Hybrid Cardiff/M4 Corridor or Teddington (1-2 days onsite monthly) I Full-Time Monday- Friday (40 hours) I Salary Competitive
Closing Date: 16 February 2026. Applications are welcome over the Christmas and New Year period and will be acknowledged after 5 January 2026.
The Opportunity
We are building a modern, digital-first tax service to support sole traders and self-employed individuals ahead of Making Tax Digital (MTD) for ITSA in 2026. To make this a reality, we are hiring our first Tax Operations Manager, a senior tax specialist who will design, implement and manage the operational and compliance foundations of the Bolst Tax service. This role is ideal for someone who thrives in early-stage environments: someone who can build structure from scratch, collaborate closely with cross-functional teams, and confidently manage tax service partners while owning the compliance and operational backbone of a new service.
You will work closely with the Head of Growth, Product, Operations and our tax service partners to create scalable workflows, ensure HMRC and AML compliance, and prepare the business for significant growth as we enter the MTD era. This is a pivotal position shaping the future of Bolst Tax within Indigo, with significant opportunity for career growth.
About Indigo Platform Limited
We are the product and technology division of Indigo Group, serving contractors and workforce management businesses nationwide. With a mission to reduce friction and put money back into users' pockets, we are scaling rapidly, building digital products and services that deliver win-win outcomes for workers, businesses and partners. Bolst Tax is our newest expansion area, focused on bringing a simple, compliant and modern tax solution to sole traders across the UK.
What You Will Lead
- Operational Model & Service Design: Shape the end-to-end operational model for the Bolst Tax service. Develop tax compliance frameworks, procedures and guidance to ensure accuracy and consistency. Support readiness for MTD for ITSA, building the operational and compliance foundations needed for 2026. Support non-MTD for ITSA workflows and compliance requirements.
- Compliance, Governance & HMRC Engagement: Act as the primary HMRC Representative for Bolst, including responding to compliance checks and enquiries. Support the MLRO by helping define and manage AML processes and partner oversight. Ensure the service meets all regulatory requirements for SA returns for sole traders, self-employed individuals and landlords. Develop audit and governance processes, including QA checks, risk controls and auditing frameworks.
- Outsourced Partner Management: Manage and oversee performance of our tax preparation outsource partners. Oversee the additional outsource partners responsible for independent QA auditing. Build strong relationships, ensuring delivery against SLAs, KPIs and compliance standards.
- Product & Cross-Functional Collaboration: Work closely with the Product team, providing tax expertise to shape compliant workflows and user journeys. Participate in discovery workshops, requirement reviews and testing of compliance outcomes.
- Operational Leadership & Future Team Growth: Provide day-to-day leadership of tax operations, ensuring continuous improvement and high-quality delivery. As the division grows, contribute to hiring, mentoring and supporting a blended tax/operations team.
What You Bring
- Strong technical expertise in Personal Tax and Self Assessment for sole traders, self-employed individuals and landlords.
- Experience managing tax operations, compliance frameworks or outsourced tax delivery.
- A solid understanding of AML, governance, risk and HMRC requirements.
- Familiarity with MTD (ITSA) compliance, workflows and operational impacts.
- Confident communicating with non-tax specialists and influencing cross-functional teams.
- Tax qualifications such as ATT or CTA strongly preferred (or equivalent deep experience).
- Build the entire tax operations model from the ground up. Define how Bolst Tax runs, scales and delivers compliance.
- This role has clear potential to grow into leading a larger tax/operations team as the service scales.
- Mission-led: Help deliver a modern tax service that supports UK sole traders with confidence and clarity.
- Flexible hybrid working with collaboration time in Cardiff or Teddington.
Operational Tax Manager in Edinburgh employer: Indigo Group Services
Indigo Platform Limited is an exceptional employer, offering a dynamic and innovative work environment where you can shape the future of tax services for sole traders in the UK. With a strong focus on employee growth, you will have the opportunity to build and lead a team while collaborating with cross-functional experts in a hybrid setting that promotes flexibility and work-life balance. Join us in our mission to create impactful digital solutions, and enjoy competitive benefits as we scale rapidly in the exciting era of Making Tax Digital.
StudySmarter Expert Advice🤫
We think this is how you could land Operational Tax Manager in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their mission and values, especially how they relate to tax services. This will help you tailor your answers and show you're genuinely interested in joining the team.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills and experience align with the role of Operational Tax Manager. Highlight your expertise in compliance frameworks and operational leadership to stand out from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining Indigo and contributing to our mission of delivering modern tax solutions.
We think you need these skills to ace Operational Tax Manager in Edinburgh
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operational Tax Manager role. Highlight your experience in tax operations and compliance frameworks, and don’t forget to mention any relevant qualifications like ATT or CTA. We want to see how your skills align with what we're building at Bolst Tax!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about the opportunity at Indigo and how you can contribute to our mission. Be sure to mention your experience with MTD compliance and your ability to work in early-stage environments, as that’s key for us.
Showcase Your Collaboration Skills:Since this role involves working closely with cross-functional teams, make sure to highlight your collaboration skills in your application. Share examples of how you've successfully worked with others to achieve common goals, especially in tax-related projects. We love team players!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you’re keen on joining our team at Indigo!
How to prepare for a job interview at Indigo Group Services
✨Know Your Tax Stuff
Make sure you brush up on your knowledge of Personal Tax and Self Assessment, especially for sole traders and self-employed individuals. Be ready to discuss how you would design compliance frameworks and operational models, as this role is all about building from the ground up.
✨Show Your Collaborative Side
This position requires working closely with cross-functional teams. Prepare examples of past experiences where you've successfully collaborated with product teams or managed outsourced partners. Highlight your ability to communicate complex tax concepts to non-tax specialists.
✨Demonstrate Your Compliance Know-How
Familiarise yourself with MTD (ITSA) compliance and be prepared to discuss its implications. You might be asked how you would ensure that the Bolst Tax service meets all regulatory requirements, so have a few strategies in mind to showcase your understanding of HMRC and AML processes.
✨Think Long-Term Growth
This role has significant potential for career growth, so think about how you can contribute to the future of the tax operations team. Be ready to share your vision for scaling the service and how you would lead a blended tax/operations team as it grows.
