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- Tasks: Deliver outstanding customer service while repairing and servicing bikes.
- Company: Join a leading cycling company with over 100 years of experience.
- Benefits: Enjoy 22 days annual leave, pension contributions, and career progression.
- Why this job: Combine your passion for cycling with hands-on technical work in a dynamic team.
- Qualifications: Experience in cycle equipment and strong communication skills required.
- Other info: Full-time role based in Leighton Buzzard with a focus on growth.
The predicted salary is between 28800 - 43200 £ per year.
At Chicken CycleKit we continue to grow and 100 plus years on, we are still leading the market in all two-wheeled solutions from novice cyclist to professional racer. As we increase and develop our portfolio of world-renowned and in-house brands through expanding our dealer network, we are creating a company that is forward-thinking, agile, passionate and focused on providing the best customer service and selling a wide-ranging portfolio of premium cycles and accessories.
Due to continued expansion, we are looking for a Warranty & Service Technician to join our dedicated warranty team. This is a hands-on role centred on delivering an outstanding customer experience, providing technical support and advice, and working closely with our brand partners.
The successful candidate will have industry experience, a passion for cycling and be able to build, repair and service all kinds of bikes and associated cycling products.
Key responsibilities will include:- Handling returns, booking in jobs, special orders and customer queries
- Carry out maintenance, repairs, servicing & warranty assessments
- Bike Building and assembly of our Basso, Cinelli & Wilier ranges
- Providing excellent levels of customer service
- Maintain a clean safe and organised workshop environment
- Complete daily and weekly duties, ensuring the smooth running of the workshop
22 days annual leave (increasing with length of service) + 8 days public holiday
Pension contribution
Career progression with a fast growing company
As this role is based full time at our warehouse, the successful candidate should be located within a reasonable commuting distance of Leighton Buzzard, LU7.
Skills/Experience Required- Extensive knowledge of cycle equipment as you will be building bikes, identifying faults and deciding what kind of repairs or maintenance are needed
- Cytech Level 2 or equivalent but a minimum of Level 1 will be considered
- Be thorough and pay attention to detail
- Excellent communication skills both with customers, suppliers and working colleagues
- Be able to work as part of a dynamic workshop team
- Self-motivated with a drive to achieve high standards
Warranty and Service Technician in Bristol employer: Indie Retail
Contact Detail:
Indie Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warranty and Service Technician in Bristol
✨Tip Number 1
Get your hands dirty! If you're eyeing that Warranty and Service Technician role, spend some time tinkering with bikes. Whether it's fixing a flat or assembling a new ride, showing off your practical skills can really set you apart.
✨Tip Number 2
Network like a pro! Connect with fellow cycling enthusiasts and industry professionals. Attend local bike events or workshops to meet people who might just know about job openings before they hit the boards.
✨Tip Number 3
Show your passion! When you get the chance to chat with potential employers, let your love for cycling shine through. Share stories about your experiences and what makes you excited about working in the retail sector.
✨Tip Number 4
Apply through our website! We’ve got a dedicated jobs board where you can find the latest opportunities. It’s quick and easy, so don’t miss out on your chance to join a forward-thinking team at Chicken CycleKit!
We think you need these skills to ace Warranty and Service Technician in Bristol
Some tips for your application 🫡
Show Your Passion for Cycling: When you're writing your application, let us know about your love for cycling! Share any personal experiences or achievements that highlight your enthusiasm for the sport. This will help us see how you fit into our team and culture.
Highlight Relevant Experience: Make sure to detail your previous experience with bike repairs and servicing. We want to know about your skills and any specific brands you've worked with, especially if you have experience with Basso, Cinelli, or Wilier bikes!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it's relevant to the role. We appreciate a well-structured application that makes it easy for us to see your qualifications.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised on our end.
How to prepare for a job interview at Indie Retail
✨Know Your Bikes
Make sure you brush up on your knowledge of different bike brands and models, especially Basso, Cinelli, and Wilier. Being able to discuss specific features and common issues will show your passion for cycling and your technical expertise.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you resolved customer queries or handled returns effectively. This role is all about delivering an outstanding experience, so let that shine through!
✨Demonstrate Team Spirit
Since this position involves working closely with a dynamic workshop team, be ready to talk about your experiences collaborating with others. Highlight any instances where you contributed to a team project or helped a colleague out.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company’s future plans or their approach to customer service. This shows your genuine interest in the role and helps you understand if the company culture aligns with your values.
