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- Tasks: Build, repair, and maintain bikes while providing top-notch customer service.
- Company: Billy Bilsland Cycles, a family-owned bike shop with over 40 years of heritage.
- Benefits: Competitive salary, staff discounts on bikes and accessories, and a supportive team environment.
- Why this job: Join a passionate team and share your love for cycling with the community.
- Qualifications: 2+ years as a bike mechanic and Cytech Level 2 or equivalent.
- Other info: Exciting opportunity to work in a dynamic, independent retail setting.
The predicted salary is between 23600 - 29600 £ per year.
Billy Bilsland Cycles is a busy bike shop located in Saltmarket, Glasgow, just across from Glasgow Green. Opened in 1980 by decorated Scottish Olympic cyclist Billy Bilsland, we have been serving the good people of Glasgow and far beyond for over 40 years. We are a family owned, independent bike shop with a proud Glasgow heritage. Staffed by a passionate team of cyclists dedicated to providing our customers with the best possible service and products, we are always looking for talented individuals to join our team.
For this role, we seek an experienced bike mechanic with a passion for riding bikes. Excellent customer service is a must, as is a high level of technical and mechanical knowledge. The successful candidate will be skilled in building and repairing bicycles and hold a Cytech qualification or its equivalent.
Responsibilities:- Build, repair and maintenance of bikes of all kinds
- Troubleshooting and diagnosing bike problems
- Booking in jobs and managing your workload
- Speaking to customers and quoting jobs
- Providing excellent customer service
- Answering emails and phone calls
- Ordering stock for jobs and the shop
- At least 2 years of experience as a Bike Mechanic, ideally on high-end road bikes
- Cytech Level 2 (or equivalent competence)
- Ability to work independently and as part of a team, proficient at managing your own workload and coordinating with colleagues to get work completed
- You are an experienced mechanic with an eye for fine details and pride in your work
- You have great product knowledge and know how to inform customers of the benefits of those options
- You are highly motivated and get excited about bike stuff
- Your customer service and communication skills are excellent and you have respect for the variety of people you will meet
Salary: Part Time (4 days) - 23.6k+, Full Time (5 days) - 29.6k+
Staff Discount on bikes, parts and accessories
Bike Mechanic in Bristol employer: Indie Retail
Contact Detail:
Indie Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bike Mechanic in Bristol
✨Tip Number 1
Get your hands dirty! If you want to stand out as a bike mechanic, show off your skills by volunteering at local cycling events or workshops. This not only builds your experience but also helps you network with fellow cyclists and potential employers.
✨Tip Number 2
Don’t just rely on job boards; get social! Join cycling groups on social media and engage with the community. You never know when someone might mention a job opening or need a mechanic for their bike shop.
✨Tip Number 3
When you land an interview, be ready to demonstrate your skills. Bring along a portfolio of your work or even offer to do a quick bike repair on the spot. This shows confidence and gives employers a taste of what you can do!
✨Tip Number 4
Finally, apply through our website! We’ve got loads of opportunities listed, and applying directly can give you a better chance of getting noticed. Plus, it’s super easy to navigate and find the perfect fit for you.
We think you need these skills to ace Bike Mechanic in Bristol
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for bikes shine through! Share your experiences and what makes you excited about working in a bike shop. We want to see that you're not just a mechanic, but a true cycling enthusiast.
Highlight Your Skills: Make sure to clearly outline your technical skills and any relevant qualifications, like your Cytech certification. We’re looking for someone who knows their stuff, so don’t be shy about showcasing your expertise in building and repairing bikes.
Customer Service Matters: Since we pride ourselves on excellent customer service, include examples of how you've provided great service in the past. Whether it’s resolving a customer issue or simply making someone’s day better, we want to know how you connect with people.
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the easiest way for us to see your application and get back to you. Plus, it shows you’re keen to join our team at Billy Bilsland Cycles!
How to prepare for a job interview at Indie Retail
✨Know Your Bikes Inside Out
Make sure you brush up on your technical knowledge about different types of bikes, especially high-end road bikes. Be ready to discuss specific repairs or builds you've done in the past, as this will show your expertise and passion for cycling.
✨Show Off Your Customer Service Skills
Since excellent customer service is a must for this role, think of examples where you've gone above and beyond for a customer. Prepare to share how you handle difficult situations or complaints, as this will demonstrate your ability to connect with customers.
✨Prepare for Practical Questions
Expect to be asked practical questions or even given a scenario to troubleshoot during the interview. Brush up on common bike issues and how to fix them, so you can showcase your problem-solving skills and hands-on experience.
✨Be Ready to Discuss Your Work Ethic
The job requires someone who can manage their own workload effectively. Think about times when you've worked independently or as part of a team, and be prepared to discuss how you prioritise tasks and ensure quality in your work.
