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For Companies At a Glance
- Tasks: Welcome guests, manage check-ins, and ensure unforgettable road trip experiences.
- Company: Join Indie Campers, the leading campervan marketplace on a mission to make road trips accessible.
- Benefits: Paid internship with training, skill development, and potential for future employment.
- Why this job: Dive into the exciting world of tourism and connect with diverse cultures.
- Qualifications: Students or recent grads in Hospitality, Tourism, or related fields with a passion for customer service.
- Other info: Fast-paced environment with hands-on experience and growth opportunities.
The predicted salary is between 500 - 1500 ÂŁ per month.
About Us
Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer‑centric orientation, Indie Campers has developed a strong booking experience and high‑quality road trips at affordable prices. With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short‑term RV rentals, long‑term campervan subscriptions, and the possibility of buying one of our vehicles available for sale. Rooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued. We are growing our team and looking for those interested in pursuing this dream with us and joining an ever‑developing journey.
The Role
We’re on the lookout for passionate students or recent graduates who want to dive into the exciting world of RV and campervan rentals and gain hands‑on tourism experience at our Edinburgh Depot located in Newbridge. As our Tourism & Operations Intern, you’ll be the friendly face of our brand - welcoming guests, setting them up for road trips of a lifetime, and ensuring their journey ends just as wonderfully as it began. If you thrive on meeting new people, love a challenge, and enjoy the buzz of a fast‑paced environment, your next adventure starts here!
What will you work on?
- Front‑office Activities: Customer service and sales: Take care of check‑ins and check‑outs, register guests, process payments, explain campervan functionalities, terms and conditions, upsell road trip extras.
- Back‑office Activities: Operations handling: Align the reservations with the available campervans, verify and prepare campers and road trip extras and kits. Quality control: Maintain the campervans in top condition, identify and act on possible maintenance or repair needs. Support activities: Support the team in monitoring the existing stock, coordinating the fleet of campervans, troubleshooting operational issues.
Who are we looking for?
You are a student or recent graduate in Hospitality, Tourism, International Studies, Business Administration or a related field looking for an internship. You are fluent in English, have a work permit (if applicable), and a valid driver's licence (for both manual and automatic vehicles). You like international environments and meeting new cultures. You possess a natural talent for connecting with people and have a strong customer service orientation. You have a problem‑solving mindset, thrive to create solutions and feel comfortable with getting your hands dirty.
The Indie Commitment
All internships are compensated. Online and on‑the‑job training to develop relevant skills to your growth: guest relations, customer service, problem‑solving, communication, team spirit, organization, time management, fleet coordination, supplies management and logistics. International opportunities and possibility of integration in Indie Campers after the internship.
Are you ready to Go Indie?
Tourism & Operations Internship - Erasmus+ employer: Indie Campers
Contact Detail:
Indie Campers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tourism & Operations Internship - Erasmus+
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the tourism industry. A simple chat can lead to opportunities you never knew existed.
✨Tip Number 2
Get social! Follow Indie Campers on social media and engage with their posts. Commenting or sharing your thoughts can catch their eye and show your enthusiasm for the brand.
✨Tip Number 3
Prepare for interviews by researching common questions in the tourism sector. Practise your answers, but keep it natural. We want to see your personality shine through!
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Indie Campers adventure.
We think you need these skills to ace Tourism & Operations Internship - Erasmus+
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for the tourism and operations field! Share why you’re excited about campervans and road trips. A personal touch can really make your application stand out.
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with our role. Highlight any customer service experience or relevant studies in hospitality or tourism to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us who you are beyond your CV. Use it to explain why you want to join Indie Campers and how you can contribute to our mission of making road trips accessible.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into our hands quickly and efficiently. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Indie Campers
✨Know Your Stuff
Before the interview, make sure you research Indie Campers thoroughly. Understand their mission, values, and the services they offer. This will not only help you answer questions confidently but also show your genuine interest in the company.
✨Show Off Your People Skills
As a Tourism & Operations Intern, you'll be interacting with guests regularly. Prepare examples of how you've successfully connected with people in the past, whether through customer service roles or group projects. Highlight your ability to create a welcoming atmosphere.
✨Be Ready for Problem-Solving Scenarios
Expect questions that assess your problem-solving skills. Think of situations where you've had to troubleshoot issues or come up with creative solutions. Be ready to discuss these experiences and how they relate to the fast-paced environment at Indie Campers.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared about the role or the company culture. This shows you're engaged and eager to learn more. You might ask about the team dynamics or what a typical day looks like for an intern at Indie Campers.