At a Glance
- Tasks: Clean and prepare campervans, ensuring top-notch customer service and vehicle maintenance.
- Company: Join Indie Campers, a leading campervan marketplace making road trips accessible for everyone.
- Benefits: Enjoy free road trips, performance bonuses, and career development opportunities.
- Why this job: Be part of a young, innovative team where your contributions truly matter.
- Qualifications: Valid driver's licence, physical stamina, and a keen eye for cleanliness required.
- Other info: Flexible hours, including weekends and holidays, to fit your schedule.
Support & Cleaning Casual Agent – Christchurch
ABOUT US
Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices.
With over one million nights rented through our travel platform, we have welcomed more than 300,000 travellers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short-term RV rentals, long-term campervan subscriptions, and the possibility of buying one of our vehicles available for sale.
Rooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued. We are growing our team and looking for those interested in pursuing this dream with us and joining an ever-developing journey.
THE ROLE
We’re looking for travel enthusiasts with a passion for guest service for our depot in 8/4 Lake Bryndwr Lane, Burnside, Christchurch 8053, New Zealand. Reporting directly to the Branch’s Operations Supervisor, as a Casual Employee in a Support & Cleaning role, your mission will be to ensure an outstanding level of customer service and contribute to maintaining our fleet of campervans in top condition.
WHAT WILL YOU WORK ON?
- Clean vehicle interiors and exteriors in compliance with all company standards and client requests;
- Verify and prepare and equip vans before each booking;
- Performing inspections and keeping complete, accurate records of the vehicle’s condition;
- Moving and parking vans or picking clients from the airport;
- Clean and maintain all equipment, extras and consumables stored at the depot;
- Deliver and collect cars from repairs and maintenance, or delivering vehicles to specific locations.
WHO ARE WE LOOKING FOR?
- Valid Driver\’s licence and ability to drive a van (plus);
- Availability to work irregular schedules, weekends and national holidays;
- Ability to meet the physical demands of the position, including walking, crouching, bending, and standing for extended periods;
- Eye for cleanliness and inspection;
- Communication, and interpersonal skills;
THE INDIE COMMITMENT!
- Being part of a young, fast-growing and innovative company where you make a difference;
- Career development opportunities in Field Operations or transitioning to an HQ role;
- Continuous training and coaching to develop the skills that matter to you;
- Compensation package that includes Performance and Referral Bonuses;
- Free Road Trips, so you can experience Indie firsthand trips around North America, Europe and Oceania.
Are you ready to Go Indie?
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Support & Cleaning Casual Agent - Christchurch employer: Indie Campers
Contact Detail:
Indie Campers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support & Cleaning Casual Agent - Christchurch
✨Tip Number 1
Familiarise yourself with Indie Campers' values and mission. Understanding their customer-centric approach will help you align your answers during the interview, showcasing your enthusiasm for providing excellent guest service.
✨Tip Number 2
Highlight any previous experience in cleaning or customer service roles. Be ready to discuss specific examples of how you've maintained high standards in cleanliness or provided exceptional service, as this will demonstrate your suitability for the role.
✨Tip Number 3
Prepare to discuss your availability and flexibility. Since the role requires working irregular schedules, showing that you're open to weekends and holidays can set you apart from other candidates.
✨Tip Number 4
If you have a valid driver's licence, make sure to mention it. Being able to drive a van is a plus for this position, so emphasising your driving skills can enhance your application.
We think you need these skills to ace Support & Cleaning Casual Agent - Christchurch
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Support & Cleaning Casual Agent. Highlight your relevant experience in customer service and cleaning roles in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your attention to detail, ability to work irregular hours, and any previous experience in similar roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for travel and guest service. Mention why you want to work for Indie Campers specifically and how you can contribute to their mission of providing outstanding customer service.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is crucial for this role.
How to prepare for a job interview at Indie Campers
✨Show Your Passion for Travel
Since the role is with a campervan company, express your enthusiasm for travel and road trips. Share personal experiences that highlight your love for exploring new places, as this will resonate well with the company's mission.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Highlight your communication and interpersonal skills, as these are crucial for ensuring a positive experience for clients.
✨Emphasise Attention to Detail
The role involves cleaning and inspecting vehicles, so be ready to discuss your eye for cleanliness and how you ensure high standards in your work. Mention any relevant experience that showcases your attention to detail.
✨Be Ready for Physical Demands
This position requires physical activity, so be prepared to discuss your ability to meet these demands. You might want to mention any previous jobs or activities that required similar physical effort, demonstrating your capability.