Rental Fleet Agent

Rental Fleet Agent

Christchurch Full-Time 24000 - 36000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Maintain and repair campervans to ensure unforgettable journeys for our customers.
  • Company: Join Indie Campers, a leading campervan marketplace making road trips accessible to everyone.
  • Benefits: Enjoy a dynamic work environment with opportunities for growth and hands-on experience.
  • Why this job: Be part of a mission-driven team that values craftsmanship and customer satisfaction.
  • Qualifications: Must have mechanical training, 1+ years of hands-on experience, and a valid driver's license.
  • Other info: Work weekends and holidays; perfect for those passionate about mechanics and travel.

The predicted salary is between 24000 - 36000 ÂŁ per year.

Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices.

With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short-term RV rentals, long-term campervan subscriptions, and the possibility of buying one of our vehicles available for sale.

Rooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued. We are growing our team and looking for those interested in pursuing this dream with us and joining an ever-developing journey.

THE ROLE

We are looking for skilled and passionate individuals who excel in craftsmanship, mechanics, and hands-on problem-solving to join our team as a Campervan Mechanic at our depot.
This role is critical to ensuring our fleet of campervans is maintained at the highest standards, enabling our customers to embark on unforgettable journeys.

As a Campervan Mechanic, you will be part of our Christchurch team and work with the APAC Regional Team and your primary responsibility is to maintain our campervans available at all times and at the highest possible condition, contributing to an efficient operation and customer satisfaction. This is an opportunity to use your unique technical skills to deliver exceptional service and create meaningful impact.

If you like solving mechanical problems, having immediate impact on objectives and are motivated to be part of a mission-driven team, we invite you to bring your expertise to our organization.

WHAT WILL YOU WORK ON?

Reporting directly to the the local leader, your primary responsibility will be executing all processes and procedures related to that objective, namely:

  • Conduct systematic inspection to vehicles and diagnose problems on vehicles’ mechanical, electrical, heating, and water systems.
  • Perform maintenance and repairs on campervans and motorhomes, including:
    • Preventive and corrective maintenance
    • Light bodywork repairs that involve spare parts replacement (lightbulbs, windows, side mirrors)
    • Campervan spare parts substitution and repairs
    • Campervan appliances troubleshooting and repairs
    • Maintain and develop the relationships with external partners
    • Coordinating the execution of vehicles’ interventions with external suppliers and regional teams
    • Maintain all vehicle information systems updated according to the established procedures
    • Move campervans to and from local vendors, parking facilities or other depots
    • Maintain depot equipment and spare parts organized and clean
    • Maintain spare parts inventory systems updated at all times
  • As part of the local team, you will also be part of the daily operations of the depot and will execute tasks related to that effect, namely:
    • Preparation of vehicles and equipment for customers
    • Assist with handling incoming reservations, welcoming guests and taking care of check-ins and check-outs
    • Receive and collect shipments and supplies, organize them in storage area, register item consumption and new orders
    • Maintain depot equipment, extras and consumables stored at the depot

WHO ARE WE LOOKING FOR?

  • Education or certified training in mechanics, mechatronics technical or a similar program in the automotive industry
  • At least 1+ years of experience with hands-on mechanical and electrical repairs – experience in campervans is a plus
  • You must have a high school diploma or equivalent. Technical degree preferred
  • Available to work weekends and holidays
  • Valid Driver’s License
  • English and good communication skills

Are you ready to Go Indie?

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When you apply to a job on this site, the personal data contained in your application will be collected by Indie Campers (“Controller”), which you contact regarding this topics by emailing talent.acquisition@indiecampers.com. Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes.Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf.Your personal data will be retained by Controller for two years. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority. * Select…

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Rental Fleet Agent employer: Indie Campers

Indie Campers is an exceptional employer that fosters a dynamic and inclusive work culture, where your technical skills as a Campervan Mechanic will directly contribute to creating unforgettable road trip experiences for our customers. Located in Christchurch, you'll benefit from a supportive team environment that encourages personal and professional growth, alongside opportunities to engage with cutting-edge technology in the campervan rental industry. Join us and be part of a mission-driven team that values craftsmanship and hands-on problem-solving, all while enjoying the unique lifestyle that comes with working in one of New Zealand's most beautiful regions.
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Contact Detail:

Indie Campers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Rental Fleet Agent

✨Tip Number 1

Familiarise yourself with the specific campervan models that Indie Campers uses. Understanding their mechanics and common issues can give you an edge during interviews, showing your proactive approach and genuine interest in the role.

✨Tip Number 2

Network with current or former employees of Indie Campers on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can help you tailor your approach when you apply.

✨Tip Number 3

Prepare to discuss your hands-on experience with mechanical repairs in detail. Be ready to share specific examples of challenges you've faced and how you resolved them, as this will demonstrate your problem-solving skills.

✨Tip Number 4

Show your enthusiasm for road trips and travel during the interview process. Since Indie Campers is all about creating memorable journeys, expressing your passion for travel can resonate well with the hiring team.

We think you need these skills to ace Rental Fleet Agent

Mechanical Skills
Electrical Systems Knowledge
Diagnostic Skills
Preventive Maintenance
Corrective Maintenance
Light Bodywork Repair
Spare Parts Management
Troubleshooting Skills
Communication Skills
Customer Service Orientation
Organisational Skills
Team Collaboration
Valid Driver's License
Attention to Detail
Time Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in mechanics and hands-on problem-solving. Emphasise any specific work with campervans or similar vehicles, as this will make you stand out.

Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the company. Mention how your skills align with Indie Campers' mission of providing exceptional road trip experiences and how you can contribute to their team.

Showcase Technical Skills: Clearly outline your technical qualifications and any certifications you hold in mechanics or automotive fields. Include specific examples of past repairs or maintenance tasks you've successfully completed.

Highlight Customer Service Experience: Since the role involves interacting with customers, mention any previous experience in customer service. Explain how you can enhance the customer experience at Indie Campers through your technical expertise and communication skills.

How to prepare for a job interview at Indie Campers

✨Show Your Passion for Mechanics

Make sure to express your enthusiasm for mechanics and hands-on problem-solving during the interview. Share specific examples of past experiences where you successfully diagnosed and repaired mechanical issues, especially if they relate to campervans or similar vehicles.

✨Demonstrate Customer-Centric Mindset

Indie Campers values customer satisfaction highly. Be prepared to discuss how you've previously contributed to a positive customer experience, whether through direct service or by ensuring that vehicles were in top condition for customers' journeys.

✨Familiarise Yourself with the Company

Research Indie Campers and understand their mission and values. Being able to articulate why you want to work for them and how you align with their goals will show your genuine interest in the role and the company.

✨Prepare for Technical Questions

Expect technical questions related to vehicle maintenance and repairs. Brush up on your knowledge of mechanical, electrical, heating, and water systems in campervans. Being able to confidently answer these questions will demonstrate your expertise and readiness for the role.

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