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- Tasks: Welcome guests and ensure their road trip experience is unforgettable.
- Company: Join Indie Campers, the leading campervan marketplace with a vibrant culture.
- Benefits: Paid internship, training opportunities, and potential for future employment.
- Other info: Hands-on experience in a fast-paced environment with great career growth potential.
- Why this job: Dive into the exciting world of tourism and meet people from around the globe.
- Qualifications: Students or recent grads in Hospitality, Tourism, or related fields.
The predicted salary is between 500 - 1500 £ per month.
Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices.
With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short-term RV rentals, long-term campervan subscriptions, and the possibility of buying one of our vehicles available for sale.
We’re on the lookout for passionate students or recent graduates who want to dive into the exciting world of RV and campervan rentals and gain hands-on tourism experience at our Manchester Depot located in Stockport.
As our Tourism & Operations Intern, you’ll be the friendly face of our brand - welcoming guests, setting them up for road trips of a lifetime, and ensuring their journey ends just as wonderfully as it began. If you thrive on meeting new people, love a challenge, and enjoy the buzz of a fast-paced environment, your next adventure starts here!
WHAT WILL YOU WORK ON?
- Front-office activities: Customer service and sales: Take care of check-ins and check-outs, register guests, process payments, explain campervan functionalities, terms and conditions, upsell road trip extras.
- Back-office activities: Operations handling: Align the reservations with the available campervans, verify and prepare campers and road trip extras and kits. Quality control: Maintain the campervans in top condition, identify and act on possible maintenance or repair needs. Support activities: Support the team in monitoring the existing stock, coordinating the fleet of campervans, troubleshooting operational issues.
WHO ARE WE LOOKING FOR?
- You are a student or recent graduate in Hospitality, Tourism, International Studies, Business Administration or a related field looking for an internship;
- You are fluent in English, have a work permit (if applicable), and a valid driver's licence (for both manual and automatic vehicles);
- You like international environments and meeting new cultures;
- You possess a natural talent for connecting with people and have a strong customer service orientation;
- You have a problem-solving mindset, thriving to create solutions and feeling comfortable with getting your hands dirty.
THE INDIE COMMITMENT
- All internships are compensated;
- Online and on-the-job training to develop relevant skills to your growth: guest relations, customer service, problem-solving, communication, team spirit, organization, time management, fleet coordination, supplies management and logistics;
- International opportunities and possibility of integration in Indie Campers after the internship.
Are you ready to Go Indie?
Tourism & Operations Internship in Manchester employer: Indie Campers
Contact Detail:
Indie Campers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tourism & Operations Internship in Manchester
✨Tip Number 1
Get to know Indie Campers inside out! Familiarise yourself with our services, values, and the campervan experience we offer. This way, when you chat with us, you can show your passion and understanding of what makes our brand special.
✨Tip Number 2
Network like a pro! Reach out to current or former interns and employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the internship. Plus, it’s a great way to get your name out there!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and tourism. Think about how you would handle different scenarios, especially in a fast-paced environment. We love seeing problem-solving skills in action!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team and embarking on this exciting journey with us.
We think you need these skills to ace Tourism & Operations Internship in Manchester
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for the tourism and operations field! Share any relevant experiences or projects that highlight your love for road trips and customer service. We want to know why you're excited about joining Indie Campers!
Tailor Your CV: Make sure your CV is tailored to the role. Highlight skills and experiences that align with what we’re looking for, like customer service or problem-solving. A personalised CV shows us you’ve done your homework and are genuinely interested in the position.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us your story, why you want to work with us, and how you can contribute to our mission. Keep it friendly and engaging – we love a bit of personality!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about who we are and what we do!
How to prepare for a job interview at Indie Campers
✨Know Your Stuff
Before the interview, make sure you research Indie Campers thoroughly. Understand their mission, values, and the services they offer. This will not only help you answer questions confidently but also show your genuine interest in the company.
✨Show Off Your People Skills
As a Tourism & Operations Intern, you'll be the friendly face of the brand. Prepare examples from your past experiences where you've excelled in customer service or teamwork. Highlight your ability to connect with people and handle challenges with a smile.
✨Be Ready for Practical Scenarios
Expect some situational questions during the interview. Think about how you would handle check-ins, upselling extras, or dealing with a maintenance issue. Practising these scenarios can help you articulate your problem-solving skills effectively.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like. This shows your enthusiasm and helps you gauge if the role is the right fit for you.