Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead daily operations at a campervan rental depot and ensure top-notch customer service.
- Company: Join Indie Campers, the global leader in road-trip travel with a vibrant culture.
- Benefits: Enjoy competitive pay, bonuses, free road trips, and career growth opportunities.
- Other info: Flexible hours and continuous training to help you thrive in your career.
- Why this job: Be hands-on in a dynamic role that makes travel accessible and meaningful.
- Qualifications: Experience in fast-paced environments and a valid driving licence required.
The predicted salary is between 30000 - 40000 £ per year.
About us Indie Campers is the global leader in road-trip travel, operating one of the largest campervan and RV fleets worldwide. With a growing presence across Europe, North America, and Oceania, we are a fast-scaling company on a mission to make travel more connected, meaningful, and accessible to everyone.
The City Lead plays a vital role in delivering this mission locally by ensuring high-quality rental operations, seamless service coordination, and a consistent, customer-centric experience. As the on-site leader, the City Lead drives operational excellence, team performance, and the overall customer journey within their city, acting as the bridge between global standards and local execution.
The Role: The City Lead oversees the daily operations of a small depot, executing and coordinating all workflows personally due to the reduced team size and the absence of specialised units (Servicing, RV Sales, Support). This role is 70–80% hands-on, ensuring smooth operational flow, strong customer service, accurate documentation, and reliable fleet readiness. Moreover, the Junior City Lead reports to the District Manager and is responsible for cost control within the depot, including the efficient use of consumables, the prevention of unnecessary expenses, the minimisation of rework, and disciplined operational spending.
Key Responsibilities:- Execute and coordinate all rental workflows: check-in, check-out, documentation, and system updates (Including cleaning and maintenance);
- Track daily KPIs;
- Promote ancillary products through value-based selling;
- Conduct basic RV/van checks (battery, water systems, gas, lights, tyres);
- Promptly escalate complex technical or mechanical problems to regional servicing teams;
- Maintain complete accuracy of fleet status and readiness in the operational systems;
- Coordinate daily shifts, priorities, and task allocation across the small team, including demonstrating SOPs and onboarding tasks for new hires;
- Oversee the preparation and presentation of RVs for sales appointments;
- Able to lift or move light-to-moderate items (10–15 kg) and able to stand, walk, and move across the depot for long periods;
- Comfortable performing physical tasks as needed;
- Comfortable working indoors and outdoors in varying weather conditions;
- Flexible to work weekends, holidays, and peak periods, supporting urgent operational needs;
- 2 - 4 years of experience in fast-paced operations, logistics, rental, hospitality, or customer-facing environments;
- Strong hands-on operational capability, with the ability to step into daily depot workflows;
- Ability to multitask, prioritise, and handle physical tasks during high-volume periods;
- Flexibility to work extended shifts during peak seasons, ensuring operational continuity;
- Driving License (Category B) required;
- English proficiency (mandatory) and French (nice to have);
THE INDIE COMMITMENT!
- Being part of a young, fast-growing and innovative company where you make a difference;
- Career development opportunities in Field Operations and transition opportunities to our Offices in Lisbon, Mexico City or Manila;
- Continuous training and coaching to develop the skills that matter to you;
- Compensation package that includes Performance and Referral Bonuses;
- Free Road Trips, so you can experience Indie firsthand trips around Europe, North America and Oceania;
Are you ready to Go Indie?
Site Manager – Campervan Rental Depot in Manchester employer: Indie Campers
Contact Detail:
Indie Campers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Site Manager – Campervan Rental Depot in Manchester
✨Tip Number 1
Get to know the company inside out! Research Indie Campers, their mission, and values. When you walk into that interview, you want to show them you’re not just another candidate but someone who genuinely cares about making travel more connected and meaningful.
✨Tip Number 2
Practice your hands-on skills! Since this role is all about operational excellence, brush up on your ability to multitask and handle physical tasks. Maybe even do a mock run of checking in and out a campervan with a mate to get comfortable with the workflow.
✨Tip Number 3
Show off your customer service chops! Think of examples from your past experiences where you went above and beyond for a customer. This will help you demonstrate that you can deliver a top-notch customer-centric experience, which is key for the City Lead role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Indie Campers family. Let’s make those road trips happen together!
We think you need these skills to ace Site Manager – Campervan Rental Depot in Manchester
Some tips for your application 🫡
Show Your Passion for Travel: When you're writing your application, let your love for travel shine through! We want to see how excited you are about the campervan lifestyle and how it connects with our mission at Indie Campers.
Highlight Relevant Experience: Make sure to showcase any experience you've got in operations, logistics, or customer service. We’re looking for hands-on skills that match the role, so don’t hold back on those details!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. A well-structured application goes a long way!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining the Indie Campers team!
How to prepare for a job interview at Indie Campers
✨Know the Company Inside Out
Before your interview, make sure you research Indie Campers thoroughly. Understand their mission, values, and the specifics of their campervan rental operations. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Demonstrate Your Hands-On Experience
Since the role is very hands-on, be prepared to discuss your previous experience in fast-paced operations or customer-facing environments. Share specific examples where you successfully managed workflows, handled customer service issues, or demonstrated operational excellence.
✨Showcase Your Problem-Solving Skills
The job involves dealing with technical or mechanical problems, so think of instances where you've had to troubleshoot issues on the spot. Highlight your ability to escalate complex problems appropriately while maintaining a smooth operational flow.
✨Emphasise Team Coordination and Leadership
As a City Lead, you'll need to coordinate a small team effectively. Be ready to talk about your leadership style, how you motivate others, and any experience you have in training or onboarding new hires. This will demonstrate your capability to drive team performance.