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For Companies At a Glance
- Tasks: Deliver exceptional customer experiences and perform engaging RV sales demonstrations.
- Company: Join Indie Campers, a global leader in road trip travel.
- Benefits: Competitive pay, commission opportunities, training, and travel perks.
- Other info: Flexible zero-hour contract with opportunities for career growth.
- Why this job: Be part of a dynamic team and help customers create unforgettable adventures.
- Qualifications: Experience in customer service or sales, strong communication skills, and a driving licence.
The predicted salary is between 12 - 15 £ per hour.
ABOUT US
Indie Campers is a global leader in road trip travel, offering thousands of customers the freedom to explore the world in fully equipped campervans and RVs. As we expand our product offerings, we rely on exceptional frontline professionals who deliver memorable customer experiences while also driving commercial results.
THE ROLE
The Rental Service Agent executes all customer-facing rental operations and performs professional RV sales demonstrations to convert leads into buyers. This is a hands-on, customer-centric role combining service, product presentation, operational execution, and follow-up sales management. Across rentals and sales, this role ensures every vehicle, every interaction, and every customer moment reflects Indie Campers’ high standards.
WHAT WILL YOU WORK ON?
- Customer Service & Operations: Conduct check-ins/check-outs, briefings, and provide ongoing rental support. Handle service recovery and emergencies with empathy.
- Sales Demonstrations & Customer Engagement: Prepare and perform RV demos, showcasing features, specs, and customer-specific needs. Ensure smooth handovers and all documentation is in order.
- Sales Conversion & Lead Management: Track leads, demos, and follow-ups in CRM. Convert rental customers into sales opportunities, and support the RV Sales District and City Lead to meet targets.
- Product Knowledge & Technical Support: Maintain knowledge of Indie Campers RV models and perform basic system demos (lighting, gas, etc.). Troubleshoot and escalate issues as needed.
WHO ARE WE LOOKING FOR?
- Must have: 1-3 years in customer service, sales, hospitality, rental, or automotive environments.
- Must have: Strong communication and customer engagement skills.
- Must have: Ability to understand and explain technical RV/vehicle systems.
- Must have: Hands-on, adaptable, solution-oriented under pressure.
- Must have: Organised, detail-focused, and proactive in managing leads or customers.
- Must have: Driving License (Category B) required.
- Must have: English proficiency.
- Must be open to: Part-time, Zero hours contract. Expected hours: 8-24 per week.
PHYSICAL AND OPERATIONAL REQUIREMENTS
- Must Have: Able to stand, walk, and move around the depot for extended periods throughout the day.
- Must have: Able to lift or carry light to moderate items (10–15 kg).
- Must have: Comfortable working outdoors in varying weather conditions.
- Must have: Flexible to work weekends, holidays, and peak-season schedules.
- Must have: Ability to interact with customers in different emotional states (excited, stressed, confused) with calmness and professionalism.
THE INDIE COMMITMENT!
- Competitive compensation and commission opportunities.
- Training in sales, product knowledge, customer service, and RV technical systems.
- Career growth across Rental, Sales, Operations, or Servicing.
- Travel benefits and access to the Indie Campers rental fleet.
- Dynamic and multicultural working environment.
Are you Ready to Go Indie?
Rental Sales Agent- Zero Hour Contract in London employer: Indie Campers
Contact Detail:
Indie Campers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rental Sales Agent- Zero Hour Contract in London
✨Tip Number 1
Get to know Indie Campers inside out! Familiarise yourself with their RV models and services. This way, when you chat with them, you can show off your knowledge and passion for the brand.
✨Tip Number 2
Practice your customer engagement skills! Role-play scenarios where you handle different customer emotions. This will help you stay calm and professional during the real deal, especially when things get a bit hectic.
✨Tip Number 3
Showcase your adaptability! Be ready to share examples of how you've handled pressure in past roles. Indie Campers loves hands-on, solution-oriented folks who can think on their feet.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Indie Campers family right from the start.
We think you need these skills to ace Rental Sales Agent- Zero Hour Contract in London
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service, sales, or hospitality. We want to see how you've made customers happy in the past, so share specific examples that showcase your skills!
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about why you're a great fit for the Rental Sales Agent role.
Demonstrate Your Product Knowledge: If you have any experience with RVs or similar vehicles, let us know! Show us that you understand the technical aspects and can explain them to customers in an engaging way.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Indie Campers
✨Know Your RVs Inside Out
Make sure you brush up on the different RV models Indie Campers offers. Be ready to discuss their features and specifications, as well as how they meet customer needs. This will show your enthusiasm and knowledge during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve excelled in customer service. Think about times when you turned a negative situation into a positive one. This role is all about creating memorable customer experiences, so highlight your ability to engage with customers effectively.
✨Demonstrate Your Sales Savvy
Since this role involves sales demonstrations, practice how you would present an RV to a potential customer. Focus on how you would highlight features that cater to their specific needs. Being able to articulate this clearly will set you apart.
✨Be Ready for Role-Playing Scenarios
Expect some role-playing during the interview to assess your customer interaction skills. Prepare to handle various customer emotions, whether they’re excited or stressed. Show that you can remain calm and professional while providing solutions.