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For Companies At a Glance
- Tasks: Oversee daily operations, ensuring smooth workflows and excellent customer service.
- Company: Join Indie Campers, the leader in road-trip travel with a global presence.
- Benefits: Enjoy competitive pay, performance bonuses, free road trips, and career development opportunities.
- Why this job: Make a real impact in a fast-growing company while exploring beautiful destinations.
- Qualifications: Experience in fast-paced environments and a valid driving licence required.
- Other info: Dynamic role with hands-on tasks and opportunities for growth in various locations.
The predicted salary is between 24000 - 36000 £ per year.
Indie Campers is the global leader in road-trip travel, operating one of the largest campervan and RV fleets worldwide. With a growing presence across Europe, North America, and Oceania, we are a fast-scaling company on a mission to make travel more connected, meaningful, and accessible to everyone.
The City Lead plays a vital role in delivering this mission locally by ensuring high-quality rental operations, seamless service coordination, and a consistent, customer-centric experience. As the on-site leader, the City Lead drives operational excellence, team performance, and the overall customer journey within their city, acting as the bridge between global standards and local execution.
The Role
The City Lead oversees the daily operations of a small depot, executing and coordinating all workflows personally due to the reduced team size and the absence of specialised units (Servicing, RV Sales, Support). This role is 70–80% hands-on, ensuring smooth operational flow, strong customer service, accurate documentation, and reliable fleet readiness. Moreover, the Junior City Lead reports to the District Manager and is responsible for cost control within the depot, including the efficient use of consumables, the prevention of unnecessary expenses, the minimisation of rework, and disciplined operational spending.
Key Responsibilities
- Execute and coordinate all rental workflows: check-in, check-out, documentation, and system updates (Including cleaning and maintenance)
- Track daily KPIs
- Promote ancillary products through value-based selling
- Conduct basic RV/van checks (battery, water systems, gas, lights, tyres)
- Promptly escalate complex technical or mechanical problems to regional servicing teams
- Maintain complete accuracy of fleet status and readiness in the operational systems
- Coordinate daily shifts, priorities, and task allocation across the small team, including demonstrating SOPs and onboarding tasks for new hires
- Oversee the preparation and presentation of RVs for sales appointments
Practical Requirements
- Able to lift or move light-to-moderate items (10–15 kg) and able to stand, walk, and move across the depot for long periods; comfortable performing physical tasks as needed
- Comfortable working indoors and outdoors in varying weather conditions
- Flexible to work weekends, holidays, and peak periods, supporting urgent operational needs
- 2 - 4 years of experience in fast-paced operations, logistics, rental, hospitality, or customer-facing environments
- Strong hands-on operational capability, with the ability to step into daily depot workflows
- Ability to multitask, prioritise, and handle physical tasks during high-volume periods
- Flexibility to work extended shifts during peak seasons, ensuring operational continuity
- Driving License (Category B) required
THE INDIE COMMITMENT!
- Being part of a young, fast-growing and innovative company where you make a difference
- Career development opportunities in Field Operations and transition opportunities to our Offices in Lisbon, Mexico City or Manila
- Continuous training and coaching to develop the skills that matter to you
- Compensation package that includes Performance and Referral Bonuses
- Free Road Trips, so you can experience Indie firsthand trips around Europe, North America and Oceania
Are you ready to Go Indie? Apply for this job. To apply, follow the application process on our careers page.
Warehouse Operations Assistant in Inverness employer: Indie Campers
Contact Detail:
Indie Campers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warehouse Operations Assistant in Inverness
✨Tip Number 1
Get to know the company! Research Indie Campers and understand their mission and values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the company culture and even refer you internally, which can give you a leg up in the hiring process.
✨Tip Number 3
Prepare for hands-on assessments! Since the role is very operational, be ready to demonstrate your skills in real-time scenarios. Practise basic RV checks and think about how you'd handle daily workflows to impress during practical evaluations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining Indie Campers and ready to embark on this exciting journey with us.
We think you need these skills to ace Warehouse Operations Assistant in Inverness
Some tips for your application 🫡
Show Your Passion for Travel: When you're writing your application, let your love for travel shine through! Mention any road trips or adventures you've had, and how they connect to our mission at Indie Campers. We want to see that you’re excited about the role and what we do!
Tailor Your Experience: Make sure to highlight your relevant experience in operations, logistics, or customer service. We’re looking for hands-on skills, so share specific examples of how you've tackled challenges in fast-paced environments. This helps us see how you fit into our team!
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the Warehouse Operations Assistant role.
Apply Through Our Website: Don’t forget to apply through our careers page! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining the Indie Campers family!
How to prepare for a job interview at Indie Campers
✨Know the Company Inside Out
Before your interview, take some time to research Indie Campers. Understand their mission, values, and the specifics of their operations. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Hands-On Experience
Since the role is very hands-on, be prepared to discuss your previous experience in fast-paced operations or logistics. Share specific examples where you successfully managed workflows or tackled challenges, as this will demonstrate your capability to handle the daily tasks required.
✨Demonstrate Customer-Centric Mindset
Indie Campers places a strong emphasis on customer service. Be ready to share instances where you went above and beyond for a customer or how you handled difficult situations. This will highlight your ability to maintain a high-quality customer experience.
✨Prepare for Practical Questions
Expect practical questions related to the role, such as how you would handle a fleet check or manage team shifts. Think through these scenarios beforehand so you can articulate your thought process clearly during the interview.
