Rental Branch Supervisor Inverness
Rental Branch Supervisor Inverness

Rental Branch Supervisor Inverness

Inverness Full-Time 30000 - 42000 £ / year (est.) No home office possible
Go Premium
I

At a Glance

  • Tasks: Lead daily operations, ensuring smooth workflows and excellent customer service.
  • Company: Join Indie Campers, the global leader in road-trip travel.
  • Benefits: Enjoy free road trips, performance bonuses, and career development opportunities.
  • Why this job: Make a real impact in a fast-growing, innovative company while exploring the world.
  • Qualifications: 2-4 years in operations or customer-facing roles; driving license required.
  • Other info: Dynamic work environment with hands-on responsibilities and growth potential.

The predicted salary is between 30000 - 42000 £ per year.

Indie Campers is the global leader in road-trip travel, operating one of the largest campervan and RV fleets worldwide. With a growing presence across Europe, North America, and Oceania, we are a fast-scaling company on a mission to make travel more connected, meaningful, and accessible to everyone. The City Lead plays a vital role in delivering this mission locally by ensuring high-quality rental operations, seamless service coordination, and a consistent, customer-centric experience.

The City Lead oversees the daily operations of a small depot, executing and coordinating all workflows personally due to the reduced team size and the absence of specialised units (Servicing, RV Sales, Support). This role is 70–80% hands-on, ensuring smooth operational flow, strong customer service, accurate documentation, and reliable fleet readiness. Moreover, the Junior City Lead reports to the District Manager and is responsible for cost control within the depot, including the efficient use of consumables, the prevention of unnecessary expenses, the minimisation of rework, and disciplined operational spending.

Key Responsibilities
  • Execute and coordinate all rental workflows: check-in, check-out, documentation, and system updates (Including cleaning and maintenance)
  • Track daily KPIs
  • Promote ancillary products through value-based selling
  • Conduct basic RV/van checks (battery, water systems, gas, lights, tyres)
  • Promptly escalate complex technical or mechanical problems to regional servicing teams
  • Maintain complete accuracy of fleet status and readiness in the operational systems
  • Coordinate daily shifts, priorities, and task allocation across the small team, including demonstrating SOPs and onboarding tasks for new hires
  • Oversee the preparation and presentation of RVs for sales appointments
Practical Requirements
  • Able to lift or move light-to-moderate items (10–15 kg) and able to stand, walk, and move across the depot for long periods; comfortable performing physical tasks as needed
  • Comfortable working indoors and outdoors in varying weather conditions
  • Flexible to work weekends, holidays, and peak periods, supporting urgent operational needs
  • 2 - 4 years of experience in fast-paced operations, logistics, rental, hospitality, or customer-facing environments
  • Strong hands-on operational capability, with the ability to step into daily depot workflows
  • Ability to multitask, prioritise, and handle physical tasks during high-volume periods
  • Flexibility to work extended shifts during peak seasons, ensuring operational continuity
  • Driving License (Category B) required
THE INDIE COMMITMENT!
  • Being part of a young, fast-growing and innovative company where you make a difference
  • Career development opportunities in Field Operations and transition opportunities to our Offices in Lisbon, Mexico City or Manila
  • Continuous training and coaching to develop the skills that matter to you
  • Compensation package that includes Performance and Referral Bonuses
  • Free Road Trips, so you can experience Indie firsthand trips around Europe, North America and Oceania

Are you ready to Go Indie? Apply for this job. To apply, follow the application process on our careers page.

Rental Branch Supervisor Inverness employer: Indie Campers

Indie Campers is an exceptional employer, offering a dynamic work environment in Inverness where you can truly make a difference in the travel industry. With a strong focus on employee growth, we provide continuous training and career development opportunities, alongside unique perks like free road trips to experience our services firsthand. Join our young, innovative team and enjoy a culture that values operational excellence and customer satisfaction while working in a supportive and flexible atmosphere.
I

Contact Detail:

Indie Campers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Rental Branch Supervisor Inverness

✨Tip Number 1

Get to know the company inside out! Research Indie Campers, their mission, and values. This way, when you walk into that interview, you can show them you're not just another candidate but someone who truly gets what they're about.

✨Tip Number 2

Practice makes perfect! Run through common interview questions and think about how your experience aligns with the role of Rental Branch Supervisor. We want you to feel confident and ready to tackle any question that comes your way.

✨Tip Number 3

Show off your hands-on skills! Since this role is all about operational excellence, be prepared to discuss specific examples from your past where you've successfully managed workflows or improved customer service. Real-life stories resonate well!

✨Tip Number 4

Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It shows you're genuinely interested and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Rental Branch Supervisor Inverness

Operational Management
Customer Service
Documentation Accuracy
KPI Tracking
Value-Based Selling
Basic Mechanical Knowledge
Team Coordination
Task Allocation
Onboarding
Multitasking
Prioritisation
Physical Capability
Flexibility
Driving License (Category B)

Some tips for your application 🫡

Show Your Passion for Travel: When you're writing your application, let your love for travel shine through! Share any personal experiences or adventures that relate to the role, as it shows us you understand our mission at Indie Campers.

Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Rental Branch Supervisor position. Highlight relevant experience in operations, customer service, or logistics, and connect it back to how you can contribute to our team.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your skills and experiences are easy to understand. This helps us see how you fit into our fast-paced environment.

Apply Through Our Website: Don't forget to apply through our careers page! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.

How to prepare for a job interview at Indie Campers

✨Know the Company Inside Out

Before your interview, dive deep into Indie Campers' mission and values. Understand their approach to customer service and operational excellence. This will help you align your answers with what they value most.

✨Showcase Your Hands-On Experience

Since the role is 70-80% hands-on, be ready to discuss your previous experiences in fast-paced operations. Share specific examples of how you've managed workflows, handled customer interactions, or resolved issues on the spot.

✨Demonstrate Your Problem-Solving Skills

Prepare to talk about times when you've faced challenges in a similar environment. Highlight how you escalated issues effectively and ensured smooth operations, especially during peak periods.

✨Ask Insightful Questions

At the end of the interview, ask questions that show your interest in the role and the company. Inquire about team dynamics, training opportunities, or how they measure success in the City Lead position.

Rental Branch Supervisor Inverness
Indie Campers
Location: Inverness
Go Premium

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

I
  • Rental Branch Supervisor Inverness

    Inverness
    Full-Time
    30000 - 42000 £ / year (est.)
  • I

    Indie Campers

    50-100
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>