Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead operations at our Inverness depot, ensuring top-notch customer service and fleet maintenance.
- Company: Join Indie Campers, the leading campervan marketplace on a mission to make road trips accessible.
- Benefits: Enjoy competitive pay, free road trips, and career growth opportunities across Europe and the US.
- Why this job: Be the face of our brand and make a real impact in the travel industry.
- Qualifications: Experience in team management and a passion for customer service are essential.
- Other info: Dynamic work environment with continuous training and a supportive team culture.
The predicted salary is between 30000 - 42000 £ per year.
Join to apply for the Operations Supervisor role at Indie Campers.
About Us
Indie Campers, the go‑to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer‑centric orientation, Indie Campers has developed a strong booking experience and high‑quality road trips at affordable prices. We have a global fleet of over 3,000 vehicles. Our vision is to become the world’s No.1 road trip provider by continuing to expand – both vertically and geographically.
THE ROLE
We’re looking for a travel enthusiast with a passion for F2F customer service for our to‑be depot of Inverness, Scotland. Besides being the main driver in the set‑up of our station and operations, you’ll be the face of our company on the ground, reporting directly to the UK & Ireland – Operations Area Manager, with the goal of ensuring an outstanding level of customer service, maintaining our fleet of campervans & depot in top condition, and taking ownership of all issues that need to be managed to guarantee the smooth operation of the station.
WHAT WILL YOU WORK ON?
- Guarantee all incoming rentals, perform and organise check‑ins and check‑outs, and coordinate the team’s activities;
- Handle customer complaints, emergencies, and any local issue that may arise to make sure operations run smoothly;
- Training, supervising, and coaching your team (1 to 3 people);
- Preparing and cleaning our campervans, monitor maintenance and repairing needs;
- Taking care of the fleet, logistics, and making sure our campervans are maintained in top condition;
- Source and establish a network of vendors and external partners to assist your depot operations;
- Control workforce scheduling according to the activities, manage and report inventory, and stock;
- Assisting in reselling campervans, preparing and presenting them on‑site to prospective and final buyers.
WHO ARE WE LOOKING FOR?
- You are a travel enthusiast with an aptitude for direct contact with customers, with experience in Tourism, Hospitality, Retail or Rent‑a‑car being desirable;
- 1+ years of experience in a team management/lead/supervisory role;
- You’re fluent in English (mandatory);
- You’re eligible to work in the UK, have a valid driver’s license and feel confident enough to drive a campervan (mandatory);
- You’re available to work rotating shifts, including weekends and public holidays;
- You’re a responsible person who takes their work seriously and can be relied upon.
THE INDIE COMMITMENT!
- Being part of a young, fast‑growing and innovative company where you make a difference;
- Career development opportunities in Field Operations around the US and Europe, or transitioning to an HQ role in Lisbon or Los Angeles;
- Continuous training and coaching to develop the skills that matter to you;
- Schedules fixed in advance, with weekends and holidays being rotated between team members;
- Compensation package that includes additional monthly variable salary, according to your performance and results, as well as a Referral Bonus Program;
- Free Road Trips, so you can experience 1st hand trips around the US and Europe.
Are you ready to Go Indie?
Operations Supervisor in Inverness employer: Indie Campers
Contact Detail:
Indie Campers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Supervisor in Inverness
✨Tip Number 1
Get to know Indie Campers inside out! Familiarise yourself with our mission, values, and the services we offer. This way, when you chat with us, you can show your passion for road trips and how you fit into our vision.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Operations Supervisor role. Plus, it shows you're genuinely interested in being part of the team!
✨Tip Number 3
Prepare for the interview by thinking about real-life scenarios where you've excelled in customer service or team management. We love hearing about your experiences, so be ready to share how you’ve handled challenges in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Indie Campers family right from the start!
We think you need these skills to ace Operations Supervisor in Inverness
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share any personal experiences or adventures that highlight your enthusiasm for road trips and customer service.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Operations Supervisor role. Highlight relevant experience in team management and customer service, and don’t forget to mention any specific skills that align with our mission at Indie Campers.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and bullet points where possible to make it easy for us to see why you’re a great fit for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Indie Campers
✨Know Your Stuff
Before the interview, dive deep into Indie Campers' mission and values. Understand their customer-centric approach and how they operate across various locations. This will help you align your answers with their goals and show that you're genuinely interested in the role.
✨Showcase Your Experience
Be ready to discuss your previous experience in team management or customer service. Prepare specific examples of how you've handled challenges, trained staff, or improved operations. This will demonstrate your capability to take ownership of the depot's success.
✨Emphasise Your Passion for Travel
Since this role is all about road trips and customer experiences, share your own travel stories and how they relate to the job. Highlight any relevant experiences in tourism or hospitality that showcase your enthusiasm for the industry.
✨Ask Smart Questions
Prepare thoughtful questions about the company's future plans, the team you'll be working with, and the challenges they face. This shows that you're not just interested in the position but also in contributing to the company's growth and success.
