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- Tasks: Welcome guests and ensure their road trip experience is unforgettable.
- Company: Join Indie Campers, the leading campervan marketplace on a mission to make road trips accessible.
- Benefits: Paid internship with training, skill development, and potential for future employment.
- Why this job: Dive into the exciting world of tourism and connect with diverse cultures.
- Qualifications: Students or recent grads in Hospitality, Tourism, or related fields; customer service skills a must.
- Other info: Fast-paced environment with hands-on experience and growth opportunities.
The predicted salary is between 500 - 1500 £ per month.
Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices.
With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short-term RV rentals, long-term campervan subscriptions, and the possibility of buying one of our vehicles available for sale.
Rooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued. We are growing our team and looking for those interested in pursuing this dream with us and joining an ever-developing journey.
We’re on the lookout for passionate students or recent graduates who want to dive into the exciting world of RV and campervan rentals and gain hands-on tourism experience at our new Glasgow Depot. As our Tourism & Operations Intern, you’ll be the friendly face of our brand - welcoming guests, setting them up for road trips of a lifetime, and ensuring their journey ends just as wonderfully as it began. If you thrive on meeting new people, love a challenge, and enjoy the buzz of a fast-paced environment, your next adventure starts here!
WHAT WILL YOU WORK ON?
- Front-office activities: Customer service and sales: Take care of check-ins and check-outs, register guests, process payments, explain campervan functionalities, terms and conditions, upsell road trip extras.
- Back-office activities: Operations handling: Align the reservations with the available campervans, verify and prepare campers and road trip extras and kits. Quality control: Maintain the campervans in top condition, identify and act on possible maintenance or repair needs. Support activities: Support the team in monitoring the existing stock, coordinating the fleet of campervans, troubleshooting operational issues.
WHO ARE WE LOOKING FOR?
- You are a student or recent graduate in Hospitality, Tourism, International Studies, Business Administration or a related field looking for an internship;
- You are fluent in English, have a work permit (if applicable), and a valid driver's licence (for both manual and automatic vehicles);
- You like international environments and meeting new cultures;
- You possess a natural talent for connecting with people and have a strong customer service orientation;
- You have a problem-solving mindset, thriving to create solutions and feeling comfortable with getting your hands dirty.
THE INDIE COMMITMENT
- All internships are compensated;
- Online and on-the-job training to develop relevant skills to your growth: guest relations, customer service, problem-solving, communication, team spirit, organization, time management, fleet coordination, supplies management and logistics;
- International opportunities and possibility of integration in Indie Campers after the internship.
Are you ready to Go Indie?
Tourism & Operations Internship - Erasmus+ in Glasgow employer: Indie Campers
Contact Detail:
Indie Campers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tourism & Operations Internship - Erasmus+ in Glasgow
✨Tip Number 1
Get to know the company inside out! Research Indie Campers, their mission, and their services. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Network like a pro! Reach out to current or former interns on LinkedIn. Ask them about their experiences and any tips they might have. Plus, it’s a great way to get your name out there!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and operations. Think of examples from your past experiences that highlight your problem-solving skills and ability to connect with people.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Indie Campers family.
We think you need these skills to ace Tourism & Operations Internship - Erasmus+ in Glasgow
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for the tourism and operations field! Share why you’re excited about campervans and road trips. A personal touch can really make your application stand out.
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the role. Highlight any customer service experience or relevant studies in hospitality or tourism to catch our eye!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to tell us about your journey, what makes you a great fit for Indie Campers, and how you can contribute to our mission of making road trips accessible.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Indie Campers
✨Know Your Stuff
Before the interview, make sure you research Indie Campers thoroughly. Understand their mission, values, and the services they offer. This will not only help you answer questions confidently but also show your genuine interest in the company.
✨Show Your Passion for Tourism
Since this role is all about tourism and customer service, be ready to share your experiences or interests related to travel. Talk about any trips you've taken, what you loved about them, and how that relates to the role you're applying for.
✨Demonstrate Your People Skills
As the friendly face of the brand, it's crucial to showcase your ability to connect with people. Prepare examples of how you've successfully interacted with customers or resolved conflicts in the past. This will highlight your strong customer service orientation.
✨Be Ready for Problem-Solving Scenarios
Expect some situational questions that test your problem-solving skills. Think of times when you've faced challenges and how you overcame them. This will demonstrate your proactive mindset and readiness to tackle operational issues.