At a Glance
- Tasks: Deliver exceptional customer experiences and perform engaging RV sales demonstrations.
- Company: Join Indie Campers, a global leader in road trip travel.
- Benefits: Competitive pay, commission opportunities, training, and travel perks.
- Other info: Flexible zero-hour contract with opportunities for career growth.
- Why this job: Be part of a dynamic team and help customers create unforgettable adventures.
- Qualifications: Experience in customer service or sales, strong communication skills, and a driving licence.
The predicted salary is between 12 - 15 £ per hour.
ABOUT US Indie Campers is a global leader in road trip travel, offering thousands of customers the freedom to explore the world in fully equipped campervans and RVs. As we expand our product offerings, we rely on exceptional frontline professionals who deliver memorable customer experiences while also driving commercial results.
THE ROLE The Rental Service Agent executes all customer-facing rental operations and performs professional RV sales demonstrations to convert leads into buyers. This is a hands-on, customer-centric role combining service, product presentation, operational execution, and follow-up sales management. Across rentals and sales, this role ensures every vehicle, every interaction, and every customer moment reflects Indie Campers’ high standards.
WHAT WILL YOU WORK ON?
- Customer Service & Operations: Conduct check-ins/check-outs, briefings, and provide ongoing rental support. Handle service recovery and emergencies with empathy.
- Sales Demonstrations & Customer Engagement: Prepare and perform RV demos, showcasing features, specs, and customer-specific needs. Ensure smooth handovers and all documentation is in order.
- Sales Conversion & Lead Management: Track leads, demos, and follow-ups in CRM. Convert rental customers into sales opportunities, and support the RV Sales District and City Lead to meet targets.
- Product Knowledge & Technical Support: Maintain knowledge of Indie Campers RV models and perform basic system demos (lighting, gas, etc.). Troubleshoot and escalate issues as needed.
WHO ARE WE LOOKING FOR?
- Must have: 1-3 years in customer service, sales, hospitality, rental, or automotive environments.
- Must have: Strong communication and customer engagement skills.
- Must have: Ability to understand and explain technical RV/vehicle systems.
- Must have: Hands-on, adaptable, solution-oriented under pressure.
- Must have: Organised, detail-focused, and proactive in managing leads or customers.
- Must have: Driving License (Category B) required.
- Must have: English proficiency.
- Must be open to: Part-time, Zero hours contract Expected hours: 8-24 per week.
PHYSICAL AND OPERATIONAL REQUIREMENTS
- Must Have: Able to stand, walk, and move around the depot for extended periods throughout the day.
- Must have: Able to lift or carry light to moderate items (10–15 kg).
- Must have: Comfortable working outdoors in varying weather conditions.
- Must have: Flexible to work weekends, holidays, and peak-season schedules.
- Must have: Ability to interact with customers in different emotional states (excited, stressed, confused) with calmness and professionalism.
THE INDIE COMMITMENT!
- Competitive compensation and commission opportunities.
- Training in sales, product knowledge, customer service, and RV technical systems.
- Career growth across Rental, Sales, Operations, or Servicing.
- Travel benefits and access to the Indie Campers rental fleet.
- Dynamic and multicultural working environment.
Are you Ready to Go Indie?
Rental Sales Agent- Zero Hour Contract in Glasgow employer: Indie Campers
Indie Campers is an exceptional employer that prioritises a dynamic and multicultural work environment, offering competitive compensation and commission opportunities for the Rental Sales Agent role. With a strong commitment to employee growth through comprehensive training in sales and customer service, as well as unique travel benefits, Indie Campers ensures that every team member can thrive while delivering memorable experiences to customers exploring the world in our campervans and RVs.
StudySmarter Expert Advice🤫
We think this is how you could land Rental Sales Agent- Zero Hour Contract in Glasgow
✨Tip Number 1
Get to know Indie Campers inside out! Familiarise yourself with their RV models and services. This way, when you chat with them, you can show off your knowledge and passion for the brand, making you stand out as a candidate.
✨Tip Number 2
Practice your customer engagement skills! Role-play scenarios where you handle different customer emotions. This will help you feel more confident during interviews and demonstrate your ability to connect with customers effectively.
✨Tip Number 3
Showcase your adaptability! Think of examples from your past experiences where you’ve had to think on your feet or solve problems under pressure. This is key for a hands-on role like the Rental Service Agent.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Indie Campers team. Don’t miss out on this opportunity!
We think you need these skills to ace Rental Sales Agent- Zero Hour Contract in Glasgow
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your experience in customer service, sales, or hospitality. We want to see how you've made customers happy in the past, so share specific examples that showcase your skills!
Be Clear and Concise:When filling out your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point!
Demonstrate Your Product Knowledge:If you have any experience with RVs or similar products, let us know! Show us that you understand the technical aspects and can explain them to customers. This will set you apart from other candidates.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Indie Campers
✨Know Your RVs Inside Out
Make sure you brush up on the different RV models Indie Campers offers. Being able to discuss features and specifications confidently will show that you're not just interested in the role, but also passionate about the product you'll be representing.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've gone above and beyond for a customer. This role is all about creating memorable experiences, so demonstrating your ability to handle various customer emotions with empathy will set you apart.
✨Practice Your Sales Pitch
Since this position involves performing RV demos and converting leads into sales, practice how you would present an RV to a potential customer. Focus on engaging them and addressing their specific needs to make your pitch more effective.
✨Be Ready for Situational Questions
Expect questions that assess how you handle pressure or emergencies. Think of scenarios where you've had to think on your feet and come up with solutions quickly. This will highlight your adaptability and problem-solving skills, which are crucial for this role.
